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“Great Location, Great Service” 5 of 5 bubbles
Review of Swissotel Nankai Osaka

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Swissotel Nankai Osaka
Ranked #8 of 296 Hotels / Ryokan in Osaka
Certificate of Excellence
Aiea, Hawaii
Level Contributor
87 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Great Location, Great Service”
5 of 5 bubbles Reviewed October 20, 2012

Stayed here for business for the first time. Love the location. It sits above the train station. Tons of plac3s to eat that run the gammut of tastes and price ranges. The hotel rooms are large and clean, and a big plus is that the window can be opened slightly...enough to allow a nice cool breeze into your room. Fresh air all night long. The gym is top notch, and the staff are knowlegable and very accomodating. Will probably be coming here three times a month from Hawaii for the next few months, and will post on some of the eateries in the area. For now...gotta try Ippuro Ramen across the street from the hotel. One of the best I have ever had. Swissotel Nankai Osaka is a great hotel, with awesome service, and an UNBEATABLE location.

Room Tip: Pick a room on the windward side to take advantage of the breeze, and to watch the awesome sunsets.
See more room tips
  • Stayed October 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank daddy808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ch_Schaufelbuhl, General Manager at Swissotel Nankai Osaka, responded to this review, October 24, 2012
Dear Guest, Aloha and greetings from the land of the rising sun. Thank you very much for your kind review and that you made Swissôtel Nankai your home away from home while staying in Osaka. We appreciate your valuable feedback very much and we are very happy to hear, that you had a great stay with us. We are looking forward to welcome you back to Swissôtel Nankai during your next stay in Osaka.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,040 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (240)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed October 16, 2012 via mobile

We chose this hotel because of it's convenient location and easily access from the airport. We also read many good review on this hotel,

It was our honeymoon and the hotel kindly allowed us to check in early without extra charge. The check in service was also quick. All the reception staff and telephone operators spoke good English.

The room is modern, clean and neat. We had a view of the namba park which was nice to look at during the day.

The hotel is right next to the department store which is extremely convenient if you eat at irregular hours because there are a few floors of restaurants for you to chose from. Shopping and other little restaurants was just around the corner too.

Very enjoyable stay and could feel the swiss service.

  • Stayed September 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Super_Sweet_Couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ch_Schaufelbuhl, General Manager at Swissotel Nankai Osaka, responded to this review, October 18, 2012
Dear Guest, thank you very much for making Swissôtel Nankai Osaka your home away from home during your honeymoon and we are glad to hear that you had a good experience with our colleagues and the hotel. We wish you all the best for your future together and hopefully we can welcome you back again when you have the opportunity to travel to Japan again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
hongkong
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed October 15, 2012

For someone's first time to Osaka, the location is perfect as one direct train ride (30-50 mins depneding which train you get) from airport and above station. Then right in the centre of the shopping district. Also this seems to be one of the prefered hotels for tour pick ups.

The larger rooms are a really good size (especially for Japan), and very light due to 2 large windows. Nesspresso machne and I-pod player were useful benefits to me.
Rooms are very clean and everything new from the renovation.

I did get free wifi in my room - was on hotel 20% off discount rate.

Breakfast and meals in the hotel are expensive but so many choices close to the hotel that I ate out all the time. Few places have english menus, but most have pictures so easy to point and get what you want. Some great cheap sushi conveyor belts on Shinshaibai shopping street.

Good gym with exercise classes on 2x aday. Shame they are during the day when mosts guests are sightseeing or working. Early morning or evening would be better. Have to pay to use the pool cUS25 which seems not usual for Japan but a shame - esp for a hotel brand that promotes healthy well being.

If I was staying in Osaka again I would stay here without a doubt.

  • Stayed October 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank tiggeryboos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ch_Schaufelbuhl, General Manager at Swissotel Nankai Osaka, responded to this review, October 17, 2012
Dear Guest, thank you very much for your kind and helpful review and that you have chosen Swissôtel Nankai for your first stay in Osaka. We are very happy to hear, that you have enjoyed our great location, the new renovated Swiss Advantage rooms as well our GYM. We have taken note of your comment in regards to the exercise classes as well the entrance fee to the pool and like to inform you, that we are taking this into consideration to provide an even better experience at Swissôtel Nankai Osaka in the future. We are looking forward to welcome you back to our hotel when you will hopefully have the chance to visit Osaka again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Napier, New Zealand
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed October 14, 2012

Loved this hotel. Got the train from airport right to the door of the hotel. No problems finding it. Location excellent for both shopping and food. Staff were very helpful and went out of their way to help us with a telephone problem when our cellphone failed. Our room was nice and being high up we had a great view. We didnt eat at the hotel so can't comment on food. there were lots of cheap restaurants in the area.
Imformation centre on 1st floor of station worth a look. the girls were very helpful. Directed us to the street at the back of their office and accross the road was a covered shopping lane which went over the river and carried on over quite a few blocks. Just to the right of this lane was another which was mainly food.
Don't leave without a trip to the castle, Definatly worth a visit.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank flagon22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ch_Schaufelbuhl, General Manager at Swissotel Nankai Osaka, responded to this review, October 17, 2012
Dear Guest, thank you very much for making Swissôtel Nankai your home away from home during your stay in Osaka and we are thrilled to hear that you had a great stay with us and that you like our service with Passion for Perfection. We hope that you went back home with nice memories and pictures from the land of the rising sun and that we can welcome you back to Swissôtel Nankai should you have the opportunity to visit Osaka again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manila, Philippines
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 14, 2012

Very conveniently located; no need to take a taxi from the trains at the Namba Station. You simply have to take the escalator to the hotel lobby. Get the rooms which were newly renovated. There's a nespresso machine in the room to make your own coffee anytime. The department store downstairs has a great food hall where you can buy anything you want to eat

Room Tip: Ask for the newly renovated rooms
See more room tips
  • Stayed April 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank kaladkarin81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ch_Schaufelbuhl, General Manager at Swissotel Nankai Osaka, responded to this review, October 17, 2012
Dear Guest, greetings from the Land of rising Sun and for your kind review. We are very happy to hear that you have enjoyed your stay with Swissôtel Nankai Osaka and that you love our new renovated Swiss Advantage room as well the Nespresso machine and our convenient location as the hotel is directly connected to the train station to provide easy access from the Kansai International Airport. We hope that we can welcome you back to Swissôtel Nankai if you have the opportunity to visit Osaka again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Camas, Washington
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed October 14, 2012

Stay here a few times a month on layovers and LOVE this hotel. Staff are always pleasant and accomodating. Rooms are pretty roomy compared to other Japanese hotels we stay at, always clean and ammenities are great. I've only stayed in the non renovated rooms as I hear some of the rooms are renovated..that would be my only negative..the rooms still have that pastel/brass color combo going on..light pastel pink curtains and gold brass finishing on the furniture..I've seen pictures of the newly renovated rooms and all seem to have a dark color pallette and definately more modern looking..hoping all the rooms get renovated sometime soon!! The best feature has to be its location..close to so many restaurants, shopping, bars,etc..you are literally in the middle of it all..Also its built right on the train station, so it couldn't be any easier to get around. Gym was nice and clean, though on the smaller size, so get there early..Overall, a great hotel and location!

  • Stayed October 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank mommy808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ch_Schaufelbuhl, General Manager at Swissotel Nankai Osaka, responded to this review, October 17, 2012
Dear Guest, Aloha and thank you very much for your review and we are very happy to hear, that you always enjoy your stay with Swissôtel Nankai during your layover in Osaka. Please be informed, that we continue to renovate our rooms over the next year to provide a new and fresh feel to all our guest rooms over the next 24 month. We are looking forward to welcome you back to Swissôtel Nankai during your next visit to Osaka again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Swissotel Nankai Osaka

Property: Swissotel Nankai Osaka
Address: 5-1-60 Namba, Chuo-ku, Osaka 542-0076, Osaka Prefecture
Phone Number:
Location: Japan > Kinki > Osaka Prefecture > Osaka > Shinsaibashi / Nanba / Tennoji / South Area
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Osaka
#4 Family Hotel in Osaka
#4 Business Hotel in Osaka
#7 Luxury Hotel in Osaka
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Swissotel Nankai Osaka 4*
Number of rooms: 548
Official Description (provided by the hotel):
Swissotel Nankai Osaka is a five-star luxury hotel ideally located in the heart of Namba, Osaka’s most exciting entertainment, shopping and dining district. The hotel sits above Namba station and is the only Osaka hotel that offers a direct link to Kansai International Airport with the Rapid Express Train taking just 30 minutes door-to-door. The nearby subway serves as a convenient mode of transportation to many of the popular tourist destinations such as Kyoto, the ancient capital of Nara and the picturesque Kobe. ... more   less 
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Also Known As:
Swissotel Nankai Osaka Hotel Osaka
Swissotel Nankai Hotel Osaka
Osaka Swissotel Nankai Hotel

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