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Fraser Residence Nankai Osaka
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Reviews (1,042)
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621 - 626 of 1,042 reviews
Reviewed December 25, 2012

This is so far, the best apartment I have stayed in during my travels! The service is good, the location is perfect as it has a direct train to Kansai Airport, plus many many shops and malls surrounding it. The main streets of shopping like Dotonbori and ShinsaiBashi are within walking distance too. And most importantly abt the apartment, the rooms are huge and very very clean! However, the breakfast menu is very basic so they shd improve on that.

  • Stayed: December 2012, traveled with family
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Thank Mrs_Juli_Ann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 13, 2012

The apartment was beautiful, very clean, tidy and was lightly serviced everyday.

The location of the hotel in Namba was brilliant - right near the train station and very close to bustling areas, shopping districts and a huge amount of restaurants. We loved it and would definitely stay again.

It is very convenient for us to have wash machine and microwaveoven in the room. However the washing machine cycles were very long, I did the washing in the morning just before we went out.

Just one thing to note, the hotel only provide 3 bottles of mineral water as complimentary for 1 time only. There will not be any refill for free later on.

Breakfast selection was very limited there only three kinds of menu.

Overall we enjoy our stay and would definitely stay again.

  • Stayed: December 2012, traveled with family
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Thank CMY_KL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 11, 2012

1st of all, great location super near the Namba train station from the airport and the subways. Just a stone's throw away from all the shopping and eateries and sightseeing locations.
Not a hotel but more like an apartment building. When you travel with kids you'll need more space and a kitchenette and even came with a washing machine. opposite is the famous Ippudo ramen.

Other nearby places are takashimaya, namba parks and shopping streets. Breakfast was included not a full buffet but a set meal in the attached restaurant. Simple but sufficent.

Highly recommended.

  • Stayed: December 2012, traveled with family
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Thank danielocs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 11, 2012

We stayed in a two room apartment.
Came with two bathrooms, a living room, dining area and kitchenette.
The washer/dryer was big help!
The rooms were clean, amenities were complete and excellent..
great for families with children.

Breakfast sets choices were simple but well done.
The location is simply excellent - close to the malls, and 5mins walk from the train station!
Service staff were also very helpful.

The hotel also had a small library /reading and computer room.

highly recommended!

  • Stayed: December 2012, traveled with family
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Thank joshlty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 10, 2012

I just stayed here in a studio deluxe room for 3D2N with my wife over the weekend. To me, the best thing about this hotel is its location as it is strikingly close about 5mins+ walk from Nambai Station. For those of us whom can't speak Japanese to ask the locals there for hotel directions, this hotel would be a safe bet for you.

Like other reviewers mentioned, there are also heaps of grocery shops and eateries around so that you can get almost anything you need during your stay. Shopping centers are plentiful, enough for your legs to walk. The hotel staff there can communicate in rather good conversational English, so no worries here for English-speaking foreigners.

As for the studio deluxe room which I was given, it's rather small but still bearable.. However, it is indeed very self contained -- a full set of cutlery, a washing machine beside the toilet, and even a air purifier/humidifier was supplied in the room (it's definately very useful for guests with sensitive skin due to dryness and dust).

However, some minor issues I have here are:
(1) My wife booked a room 2 months or so in advance for a non-smoking double room, yet when we reached there, the staff informed that there was only 1 smoking double room and 1 non-smoking twin-bed room left. As my wife has an allergy to smoke, hence we had to settle for the latter option. Although we know that room preference is not guaranteed at the point of booking, but still we are somewhat disappointed with this arrangement.

(2) On the morning of check-out day, I went over to the counter and asked the staff for a late check out to 1pm (usual check-out timing is 12pm). The expression on the staff wasn't exactly that pleasing (it's almost as if I owned her money). Nevertheless, the staff said ok to check out at 1pm. On the bright side, when we came back to the counter to retrieve our bags which we temporarily deposited with them for a while, that same staff's mood seemed better and much more approachable. A case of momentarily service lapse perhaps??

(3) At the point of checking in during the first day, 2 complimentary bottles of drinking water are given. However, these are not replenished during the second day. Perhaps it's not in their culture to replenish these unlike typical Asian hotels??

(4) Guests have to buy 2 packets of washing detergent from the hotel for about 1000 yen if you intend to use it to wash your clothings using their washing machine in the room. Perhaps as a gesture of goodwill, 1 packet can be given complimentary for hotel guests and should guests require more, they could purchase more from the hotel.

On the whole, I and my wife have no qualms on staying with Frasers Residence Nankai Osaka again in the future.

  • Stayed: December 2012, traveled as a couple
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Thank JusT76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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