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26 - 31 of 2,054 reviews
Reviewed August 7, 2019

If you are looking for a good priced comfortable hotel with good sized rooms for japan then this is the place. For years I have stayed at another class hotel in town but will now choose Monterey Grassmere for my future visits. Very impressed.
Very hand to limousine bus service and Rapid train service to Kansai airport

Date of stay: August 2019
  • Trip type: Traveled on business
    • Value
    • Sleep Quality
    • Service
1  Thank jaybeeZ3077CI
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
ホテルモントレグラスミア大阪 フロントスタッフ, お客様サービス / フロント オフィス at Hotel Monterey Grasmere Osaka, responded to this reviewResponded August 11, 2021

Dear Valued Guest,
Thank you for your thoughtful feedback of your recent stay at Hotel Monterey Grasmere Osaka. We greatly appreciate you taking the time to write such a glowing review.
We are thrilled to hear you enjoyed your visit. We highly value connecting with our guests and building new relationships.
We look forward to welcoming you back soon.
Best regards,
Reception Staff
Hotel Monterey Grasmere Osaka

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 7, 2019 via mobile

When i go back to Osaka, this is where i will surely stay. It is between the bus station and the train station. We took the bus from the airport and just 5 minutes walk out of the bus, we arrived at the hotel. We took the train from Kyoto and just 2 minutes walk we were in our hotel. It is victorian style with European design. Our rooms had its own bath tub so we could have a relaxing warm dip after a tour or shopping. The shopping malls are walking distance, too. The rooms are very clean and impressive. It costs a bit more than other hotels but worth it. They don’t have packed breakfast, though. We had to leave at 6:15am for a tour so we could not have breakfast. We asked if we could have a packed breakfast, but they don’t do such.

Date of stay: July 2019
Trip type: Traveled with family
5  Thank mariadulceamor
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
montereyyt, お客様担当マネージャー at Hotel Monterey Grasmere Osaka, responded to this reviewResponded December 18, 2019

Dear Valued Guest,

Thank you for your taking a moment to share your recent experience at Hotel Monterey Grasmere Osaka.

We are delighted to hear that you enjoyed your stay with us.

We look forward to welcoming you back in the future.

Best regards,
Reception Staff
Hotel Monterey Grasmere Osaka

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 15, 2019

Great location, next to train station and few minutes walk to Dotonbori. Great view from rooms on top floors. Clean and comfortable room. There was an interesting set-up with a foyer with powder washroom (toilet and sink) before going into the main room with the beds. There was another separate space for the washroom and closet space. Wish there were gym/fitness centre for those rainy days. Ended up being a tight space for family of 4, but manageable (they essentially added 2 extra single beds to a double room). They charged quite a bit more for 4 people instead of 2 for the same room.

Room tip: View facing east lets you see Dotonbori
Date of stay: June 2019
  • Trip type: Traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Explorer-from-TO
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
montereyyt, お客様担当マネージャー at Hotel Monterey Grasmere Osaka, responded to this reviewResponded December 18, 2019

Dear Valued Guest,

Thank you for your taking a moment to share your recent experience at Hotel Monterey Grasmere Osaka.
We are delighted to hear that you enjoyed your stay with us.

In Japan we charge per person rather than per room and if we failed to inform you of this, we apologise for our lack of communication.

We look forward to welcoming you back in the future.

Best regards,
Reception Staff
Hotel Monterey Grasmere Osaka

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 14, 2019

Very disappointing.... and that’s putting it mildly. The room was tiny with musky smell and a week’s worth of dust of the coffee table and windowsill. Furniture is dated and has seen better days. Service sucks. Rubbish left by the previous guest was not even cleared away. Location wise it’s unbeatable I must say and it’s only redeeming factor.

Date of stay: July 2019
Trip type: Traveled with family
2  Thank Hui C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
montereyyt, お客様担当マネージャー at Hotel Monterey Grasmere Osaka, responded to this reviewResponded December 18, 2019

Dear Valued Guest,

Thank you for taking the time to write a review for Hotel Monterey Grasmere Osaka.

One of our top priorities is providing exceptional accommodations and we regret that this was not accurately reflected throughout your stay.

Your feedback is greatly appreciated and it will definitely help us improve from here on out.

We look forward to offering an enhanced experience for you in the future.

Best regards,
Reception Staff
Hotel Monterey Grasmere Osaka

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 11, 2019 via mobile

Good location. Convenient traffic way to come. Great view.Best of all is the thoughtful service to help their guest. A great experience of staying in Osaka.
位置佳、交通方便、房間望出去的景色美。更令人讚賞的是服務貼心,能協助住宿客人。是一次令人滿意的住宿經驗。

Date of stay: July 2019
Trip type: Traveled with family
Thank catkatec
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
montereyyt, お客様担当マネージャー at Hotel Monterey Grasmere Osaka, responded to this reviewResponded December 18, 2019

Dear Valued Guest,

Thank you for your taking a moment to share your recent experience at Hotel Monterey Grasmere Osaka.

We are delighted to hear that you enjoyed your stay with us.

We look forward to welcoming you back in the future.

Best regards,
Reception Staff
Hotel Monterey Grasmere Osaka

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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