The attitude and the service I received at lobby was awful.
The desk clerk didn't show the respect and didn't provide the service well!!!!!
She got a long face.
Maybe she was in a bad mood, but I couldn't accept a front door serve this kind of service.
I won't stay at the same hotel again.
- Official Description (provided by the hotel):
- Conveniently located in Namba, central Osaka, Hotel Monterey Grasmere Osaka is a modern hotel that held its grand opening back in the summer of 2009. There are many popular areas within walking distance of the hotel, which is also directly connected to Namba Station. The guest rooms, located on floors 24 through 31, are designed in the image of a British manor house / stately home. ... more less
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