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“Smoking hotel”
2 of 5 bubbles Review of Maruichi Hotel

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Maruichi Hotel
Ranked #214 of 298 Hotels / Ryokan in Osaka
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Smoking hotel”
2 of 5 bubbles Reviewed May 9, 2014 via mobile

Came from Osaka station and after exiting the underground mall, as were walking towards the hotel..the shops near the hotel were those 18+ patrons only. Knew it was a sleazy neighborhood.

No problem checking in to the hotel but once we entered the room...immediately we wanted to leave. The room stank of smoke, in the sheets, carpet everywhere. When we booked, it stated in their description "non-smoking". Went down to reception request for non-smoking room...was told the whole hotel is a smoking establishment.

Called the booking agent and immediately canceled and refunded the room charges. Booked another hotel just a few street over on a very good busy convenient location. Very good rooms and a more comfortable feel overall.

In and out of Maruichi in 20minutes.

Stayed May 2014, traveled with family
Helpful?
5 Thank Michael F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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50 reviews from our community

Traveler rating
    4
    28
    14
    4
    0
See reviews for
8
2
23
9
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Japanese first
  • Thai first
  • Any
English first
Leh, India
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed October 29, 2012

Great location and a 15-minute walk from Osaka station. The hotel is easy to find if you walk through the covered shopping arcade directly across from the station. The walk through the arcade is interesting, as well. When you get to the end of the arcade, cross the road with the flyover and continue along the main road for a couple of minutes till you reach a large deli. The hotel is located in the side street across the main road from this deli. Our room (#315) was overall fine but overlooked the side street (in front of the hotel) which had a number of neon signs that beamed bright throughout the night and into the room despite the dark drapes. This could be a problem for those sensitive about sleep conditions. If so, ask for a room not in this part of building or carry a sleeping eye mask. The street is quiet, however, so no issue regarding noise. The room is OK sized by Japanese standards (two of us with a medium-sized bag each were comfortable) but the bath is a bit of a squeeze. However, there is a spacious hot tub bathing facility which can be booked for private use and the staff is meticulous about you getting your time here without any disturbance – not even a knock on the door. All the facilities are clean but not fiendishly so. Breakfast is included in the room rate and even if you get in late, everything in the breakfast line-up is available and in plenty. This includes bread, croissants, boiled eggs, a mix of salad vegetables, a variety of salad dressings with which you can make great sandwiches putting together the eggs and veggies, coffee, tea and milk, and may be fruit juice (I am not sure about this as I do not have juice for breakfast but I think I saw jugs with fruity looking liquid). There is free internet (the keyboard of the computer which also has Japanese characters will take some getting used to but is manageable to download your pics into your laptop or the like to free up your camera chip) and a washing machine and dryer. If you are crisscrossing the country as we were, this is a perfect place to recoup and recover on a budget. The deli across the main road has delicious, reasonably priced stuff for meals as well as a spacious area within with tables and chairs where one can eat at leisure -- unusual for Japan. The front-desk staff is friendly and held our luggage from check-out at 11 am until 6 pm for our train to Fukuoka without any charge giving us an extra hands-free day to explore Osaka.

Room Tip: If sensitive about sleep conditions, ask for a room away from the front of the hotel where the stree...
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  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Daphne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Osaka, Osaka, Japan
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed July 11, 2012

I was not expecting much of this hotel. It is in the sleazy part of town. But other hotels were full and I needed a place to stay for one night to get an early start on transport out of Umeda the next day. This, by the way, is one of Maruichi's strong points: it is so well placed in terms of railway stations, access to the airport coaches, and Umeda, generally. The pleasant surprises were very friendly front desk people, a good night's sleep, and a simple but sufficient breakfast (part of the deal).

  • Stayed March 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level Contributor
109 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
3 of 5 bubbles Reviewed April 20, 2011

Location : close to osaka and umeda stations, exit M14 to the large underground shopping
mall. have to ask for directions when you first arrive. Osaka circle line, airport line, kyoto/kobe/nara lines all stop here
Nightlife : somewhat of a nightlife area but didnt explore much
Room : sliding doors and floor bed, flat screen tv with 10 japanese channels
Clothing : kimono and slippers provided
Bathing : communal showers and hot tub, no sauna
Clientele : families, business travellers, tourists
Gender : both sexes
Food : self serve western breakfast
Storage : small entrance with sliding doors seperates room to store luggage and leave shoes
Power outlet : outlets in room
Language : reception usually speaks good english
Extras : pay per view porn
Pros : good location, breakfast included, quiet
Cons : bathing room is separated by genders at different hours so be sure to check schedule
Recommend : yes, I'll stay again if I get good rates

Room Tip: Recommend the 'Japanese Style' room
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  • Stayed February 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank LondonE7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Maruichi Hotel

Property: Maruichi Hotel
Address: 12-15 Toganocho, Kita-ku, Osaka 530-0056, Osaka Prefecture
Location: Japan > Kinki > Osaka Prefecture > Osaka > Osaka Station / Umeda
Amenities:
Restaurant Room Service
Hotel Style:
Ranked #214 of 298 Hotels / Ryokan in Osaka
Price Range (Based on Average Rates): $
Hotel Class:3 star — Maruichi Hotel 3*
Number of rooms: 43
Reservation Options:
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Also Known As:
Maruichi Hotel Osaka

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