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“The definition of serviceable” 4 of 5 bubbles
Review of Hotel Hillarys

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Hotel Hillarys
Ranked #68 of 296 Hotels / Ryokan in Osaka
Certificate of Excellence
Melbourne
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“The definition of serviceable”
4 of 5 bubbles Reviewed October 20, 2013

Staff are courteous, rooms are on the small side but are neat and serviceable. I thought the location is sound with it being10minutes walk from jr namba station and 5 minutes, if that from the markets. Bakery, coffee shop, Mcd's and other food outlets within a stones throw from the hotel. Only let down was electric town itself, where the hotel markets itself, just not as alive as I might have expected. Complimentary drinks machine should not go without a mention on those balmy Osaka evenings. I would recommend it to others for sure.

  • Stayed October 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank chetz7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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227 reviews from our community

Traveler rating
    54
    126
    39
    5
    3
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Thai first
  • Any
English first
Lucerne, Switzerland
Level Contributor
751 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 565 helpful votes
4 of 5 bubbles Reviewed October 13, 2013

This Hotel is located about 10 minutes away (by foot) from Nanba Station. Which makes it pretty convenient and a good base to explore Osaka. You can easily walk to Dotonbori or to one of the many malls and shopping arcades.

The Hotel doesn't look like much outside, but it is equipped very well. The Lobby - on the 2nd floor - is nice and big. There's laundry machines, free snacks, free coffee and sodas available all the time!
WiFi is available only in the lobby area...which is too bad. The rooms are - as usual for japanese cities - on the smaller side. But they surely are big enough for two and the luggage. A good aircon, flatscreen, clean bathroom and even a couch was there, which was good to have a late-night drink during watching some japanese TV-shows.

The Hotel's at a main street, but this street gets quiet around 9pm already. Which is good for a quiet sleep. The downside is that it feels a bit unsafe, walking back late night. Some shady characters sometimes hung out around the Hotel area (outside). Good thing is, there's a 7/11 attached to the Hotel...good to do some shopping. Some food options are close-by too.

The front desk could have been friendlier though. Not really welcoming or helpful....quite strict I have to say.
But besides that this Hotel is a very good value here in Osaka. Location's good....besides the too-quiet street at night. Rooms are very nice and they offer lots of things for free. For this price so close to Nanba it is really a good option.

Wanna know more about my travels? Check my profile (with a link to my website).

  • Stayed July 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Bandit-One
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Munich, Germany
Level Contributor
96 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 206 helpful votes
4 of 5 bubbles Reviewed October 4, 2013

Is near by attraction and easy to access sub way not over 3 mins walk and they have free bicycle and need to book before in advance if you would like to use it. Anyway staff was very nice, front officer very helpful just WIFI Service is poor and only on 1 -2 Floors only

  • Stayed September 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Monkeymunich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
119 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
2 of 5 bubbles Reviewed September 28, 2013 via mobile

This hotel is old and they really need to replace their furniture in the lobby. It has a 7eleven on the ground floor so that was convenient. It is a 15 minutes walk to JR Namba. For all the JR pass holders, don't stay here. Instead, stay somewhere close to the JR Namba station as you'll need to go to shinosaka for sure. We had to use the midosuji subway several times to go to shin osaka so I really regret not researching this enough.
It is also a 30 mins walk to the dotombori.
The bathroom really smelled like sewage water- I think it was the bath or the sink but not the toilet.
Rooms are small - but this I expected.
I am 5'5 and had trouble fitting in the shower box so beware for you bigger and taller folks.
The cleaning lady was very nice and polite.
Wifi is lobby only and is quite slow.
You can borrow bicycles for a 1000¥ deposit which isn't too bad. Osaka is great on a bike.
Overall would not recommend this hotel. It is old, not conveniently located, bathroom is old and dingy/smelly and not worth the price we paid (800¥/night).

  • Stayed September 2013
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank stroumpfer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairview, New Jersey
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed September 20, 2013

Pros:

- Very good value.
- Inexpensive breakfast at downstairs cafe
- Easy to find, and next to large street that has little traffic at night
- 10 minute walk to Namba station.
- Super clean room


Cons:

- Really hard pillows
- Very small bathroom, at least in a single room.
- Don't expect the staff to be fluent in English, but you won't have problems, trust me.

Stayed October 2012, traveled solo
Helpful?
1 Thank Joe L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed August 7, 2013 via mobile

The hotel is located 10mins from namba station. Very convenient as seven eleven is just located on the ground floor of the hotel. Lobby is on the first floor. As for relaxing and chillin after a long day, we spend our time at the coffee shop on the ground floor. Rooms are small but we still can move around the rooms. Free Breakfast is provided at 6am but no refills once the bread and buns is finish. However u still can get juices and hot drinks for free. There is also the laundry room.
The only thing i dont like is the lift. Take ages for it to come down or go up. And if u are those types that shop alot. Be prepared. Overall, for those who dont mind walking and affordable price.

  • Stayed June 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jeaniejosely
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liège
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed July 16, 2013

We (3 young women) stayed there 2 weeks ago for 3 nights and we were very disappointed to see the "smallness" of the room: we were living on top of each other with our lugagge put in every tiny corner. The reception staff didn't help us to change and get a bigger room.
That was the first disappointement.
The second was the next morning when at 6.30a.m. there were no longer breads in the lobby.
Then, the beds are very hard just as the pillows are. And the last day, the AC didn't work anymore.
Last but not least, the hotel was far away the Namba subway station (not 6minutes as they say on their website) and JR Namba station (15minutes when walking very quickly). Very long and very boring way (2 straight lines that never end).
Two positive sides: the free drinks in the lobby at any time and the location with convenience stores and fast food restaurants. I can add the property and services offered like toothbrushes, shampoos and cie.

  • Stayed July 2013, traveled with friends
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
4 Thank foreverandnever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Hillarys

Property: Hotel Hillarys
Address: 3-4-10 Nipponbashi, Naniwa-ku, Osaka 556-0005, Osaka Prefecture
Location: Japan > Kinki > Osaka Prefecture > Osaka > Shinsaibashi / Nanba / Tennoji / South Area
Amenities:
Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant
Hotel Style:
Ranked #68 of 296 Hotels / Ryokan in Osaka
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Hillarys 3*
Number of rooms: 148
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