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“Room was small but clean & comfortable” 4 of 5 bubbles
Review of Shin-Osaka Station Hotel

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Shin-Osaka Station Hotel
Ranked #92 of 296 Hotels / Ryokan in Osaka
Adelaide, Australia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Room was small but clean & comfortable”
4 of 5 bubbles Reviewed January 29, 2013

I stayed at this hotel with my brother back in Feb last year for three nights. The room was the smallest hotel room I've ever had in my life (but this is expected in Japan). Apart from that, location is excellent, only six minutes from the metro station. The beds are extremely comfortable too! I love the daily breakfast served at the hotel, particularly with the Japanese breakfast which is very delicious.

I highly recommend this hotel to any first-timers to Osaka or even Japan, as well as those who want to travel to other Japanese cities by Shinkansen since it is so close to the Shin Osaka station, where the Shinkansen trains are accessible.

  • Stayed February 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Hilda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sthotel_osaka, フロント オフィス マネージャー at Shin-Osaka Station Hotel, responded to this review, January 30, 2013
Dear the guest,

Thank you for staying at our hotel and the comments to our hotel.
We always provide the guest room which can relax with cleanliness.
We welcome with the feeling of thanks every day.
We wish a pleasant memory in your heart.
We are looking foward to seeing you again.

Sincerly,

The front office maneger KAWAMURA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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231 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Singapore, null, Singapore
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed December 28, 2012

The location is really convenient but the room is truly very small. No wardrobe accept opened hangers. Locate exit East. 3 minutes walk through the coach parking area and walk along the a small path, hotel is just right infront. Convenient to travel to kyoto and take coach buses to Takayama too. The coin laundry map which the hotel gave was difficult to find. The map is wrong. It took a long time for us to find it.

  • Stayed December 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Missey T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sthotel_osaka, フロント オフィス マネージャー at Shin-Osaka Station Hotel, responded to this review, January 5, 2013
Thank you for your comments to our hotel.
We provide the guest rom which can relax with cleanlines.
We are sorry for you to feel the room small.
But we always welcome with the feeling of thanks every day.
We wish a pleasant memory in your heart in Japan.
Someday we are looking foward to seeing you again.

The front maneger Miyuki Kawamura
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Level Contributor
42 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed November 27, 2012

Such a convenient location! 3 minutes' walk from the JR Shin-Osaka station (east exit), and no stairs to lug our luggage down from! Please persist in looking for the east exit. Resist all temptations to exit from a different exit and 'somehow find your way' there because the exits are not near one another! If lost, just ask the station staff.

The receptionist at the hotel spoke English, Japanese and Chinese which was impressive. The rooms were of the usual size expected of Japanese hotels (that is, pretty small). Room was clean and tidy. Plus, ladies get a free set of facial samples! They had also thoughtfully included a little clip on rack in the toilet for hanging small pieces of laundry (for those who do their laundry in the sink :) )

  • Stayed November 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank frozen_fire19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sthotel_osaka, フロント オフィス マネージャー at Shin-Osaka Station Hotel, responded to this review, December 4, 2012
Thank you for your staying at our hotel.
We welcome with the feeling of thanks every day and always provide the guest room which can relax with cleanliness.
We wish a pleasant memory in your heart and looking foward to seeing you again.

The front office manager Kawamura
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milan, Italy
Level Contributor
82 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 bubbles Reviewed November 22, 2012

This is my second visit to this hotel. I have choosen it because Kyoto Hotels were so expensive and for my 4 nights stay this was a great option. The hotel is located 5 minutes walk from the east exit of shin osaka station. This is the shinkansen train station of Osaka: it means in 15 minutes you are in Kyoto by shikansen... The hotel as usual if full of small details that make you feel at home. A small fresh flower, the lady's welcome kit, the breakfast included in the rate (western of jp at your choice - the breakfast was basic but ok to start a day), laundry facilities are available at 200Y to wash and 100Y to dry, 30Y powder. the room is small but I don't care about the room size, we are in japan and this is the normal size, especially if you don't want to spend a fortune...also I was not supposed to spend my whole day in the room..... Use their website to book online, if you book in advance (like I did) you can probably have a better rate especially if you stay longer than one/two nights.
The staff speak good english, and it is really polite and helpful. A personal thanks to the nice lady (unfortunately I don't remember her name) who welcomed us every evening, she is a really nice person and she is a part of the "feel like home" experience I had in this hotel. I recommend this hotel to anyone want to visit Osaka and Kyoto. thank you! I'll come again!!!

Room Tip: use their website to book. special deals are available for advance bookings.
See more room tips
  • Stayed November 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank kawaiiqueen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sthotel_osaka, フロント オフィス マネージャー at Shin-Osaka Station Hotel, responded to this review, November 24, 2012
Thank you for your second time stay.
I remember you because I checked-in and talked you.
Thank you for a small present for me.
We welcome with the feeling of thanks everyday.
And we wish a pleasant memory in your heart.
We are looking foward to seeing you again!!

Sincerly,

Front office Maneger Kawamura
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
43 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
2 of 5 bubbles Reviewed November 12, 2012

This hotel is located a few minutes walk from the shin-osaka shinkansen station, but is a real pain to find if you dont know the station exit number (we forgot it) and took us fourty minutes to find, none of the local's, could help either as it seems most hotels in the area have a similar name. Hotel rooms are pretty large for japan (we had a twin) but cold and have no in-room heating facilities, bathrooms are tiny and the bathtub is impossible to have a bath in, due to it's size. Breakfast has to be chosen the day before, either japanese (raw egg, fish, rice, seaweed, and god knows what else (we had no idea, what it was) or western (egg,ham sandwich's, toast, soup, fruit from a tin, youghurt, egg, sausage) staff are ok, but seem to have a text-book knowledge of english.... Over-all, it's ok for a night or two. but if your staying longer consider somewhere else, and its pretty expensive compared to other hotels in the area, we paid £65 or $100 a night.

Room Tip: Ask for a room on the front, the hotel has double glazed window's, but lack's climate contro...
See more room tips
  • Stayed November 2012, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank namsan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sthotel_osaka, フロント オフィス マネージャー at Shin-Osaka Station Hotel, responded to this review, November 16, 2012
Thank you for your staying at our hottel.
Its takes about 5 minutes from the shin-osaka east exit.
Our hotel web site is the most reasonable room charge.
If you have a chance to come to Osaka,we are looking foward to seeing you.

Sincerly,

Front Manager Kawamura
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saskatoon
Level Contributor
58 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed October 30, 2012

I loved this hotel. Very clean, comfortable, and convenient to Shin-osaka station. Be warned: it's not actually "in" the station as I believed, so make sure you print out full directions. If you arrive after hours, the basement info booth doesn't speak English. The Tourist Info booth upstairs in the station does, and they're very helpful.

It was full of "the little things" that really make you feel like they care. They put a fresh flower out every day, provide a bath robe and slippers, a "women's comfort" kit consisting of lotions and body wash and a little shower poof thing.

The bed was very comfortable, as were the pillows. The internet was adequate but don't expect to spend hours watching Youtube. Pretty sure they limit your bandwidth, as witnessed by my inability to update Windows or Dropbox.

The room is small, but a very reasonable size for a city as populated as Osaka. It's also very quiet, considering its proximity to a huge train station. You'll hear the "click click" of the trains going by, but not the engines or traffic whistles.

  • Stayed October 2012, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Mercedes S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sthotel_osaka, フロント オフィス マネージャー at Shin-Osaka Station Hotel, responded to this review, November 9, 2012
Thank you for your staying at our hotel.
We are really happy to read your coments.
We hope you had good time in Osaka.

We will do our best service for the all guests.
We are looking foward to seeing you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shenzhen
Level Contributor
39 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed October 21, 2012

I stayed here for one night in October 2012.

Planning to arrive late in Osaka from Nara, and speed on to Hiroshima the following day, I chose a hotel close to the station. My expectations weren't very high, but the service was good, the room was comfortable and clean, and the location for access to Shin-Osaka station was perfect.

I found the hotel very easily, though I would prefer if wifi were available throughout the hotel, rather than just in the lobby.

I would stay here again, mainly for convenience to Shin-Osaka station.

  • Stayed October 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Paul M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sthotel_osaka, フロント オフィス マネージャー at Shin-Osaka Station Hotel, responded to this review, November 9, 2012
Thank you for your staying to our hotel.
We are very happy to read your comments and refer to them.
We allways welcome with the feeling of thanks every day and wish a pleasant memory in your hearts.
We are looking foward to seeing you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Shin-Osaka Station Hotel

Property: Shin-Osaka Station Hotel
Address: 1-16-6 Higashinakajima, Higashiyodogawa-ku, Osaka 533-0033, Osaka Prefecture
Phone Number:
Location: Japan > Kinki > Osaka Prefecture > Osaka > Shin Osaka / North Area
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
#28 Family Hotel in Osaka
Price Range (Based on Average Rates): $
Hotel Class:3 star — Shin-Osaka Station Hotel 3*
Number of rooms: 75
Reservation Options:
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Also Known As:
Shin Osaka Station Hotel

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