Great hotel. You couldn't fault the room as the size is huge and breakfast are good. Complimentary shuttle to universal studios, tempozan, Osaka Station and others. Staff speaks average English. 10 mins walk to Cosmosquare station. There were 2 issues I would like to highlight. The young man managing the egg station has the worst attitude I have encounter during my travel not only in Japan but also other countries. You can never push the arms of your guest when intended to communicate. I was shocked at this kind of attitude. This particular staff definitely required more training. The shuttle bus from Universal Studio was 8 30pm on 25th May 2019 which was a Saturday. I couldn't enjoy the night parade as it started at 7.55pm during that day. The hotel would deserve a 5 stars if not for the above.
Nevertheless this is still a nice hotel with great facilities. The area is relaxing and not crowded as in other part of Osaka. More
- Free Wifi