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“Great Location, Great Service with Good Value!” 5 of 5 bubbles
Review of Hearton Hotel Nishi Umeda

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Hearton Hotel Nishi Umeda
Ranked #51 of 295 Hotels / Ryokan in Osaka
Perth, Australia
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Great Location, Great Service with Good Value!”
5 of 5 bubbles Reviewed February 2, 2013

Hearton Hotel Nishi Umeda is located very close to Osaka station (8 minutes walk) and food choices is abundant nearby! The staff can speak good english and it really feels like a 4 star hotel!

Service - Excellent! from check-in to check-out. You can also ask them information about Osaka (timetables, how to go where etc2) they will gladly help you! You can also ask for more pillows, towels etc2

Value - Great value for the location and service

Sleep Quality - Twin size bed is 120cm in width, can sleep one comfortably (we sleep 2 people in 1 bed and still sleeps okay).

Cleanliness - Generally very clean

Location - Superb! really close to Osaka station

Rooms - It is enough room to move around, the toilet was abit small but its all good!

Downside - no wifi in the room, only in the lobby!

  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank raiyu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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660 reviews from our community

Traveler rating
    91
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    164
    25
    5
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Kuala Lumpur, Malaysia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed January 28, 2013

We're travelling with 2 children for 4 nights. This hotel is easily accessible from KIX. We took a limo bus which takes about 50mins to Herbis Osaka. From there, just cross the road and walk for 5 mins.
Check-in & out is simple and fast. We're assigned a corner room on a higher floor, which is much quieter. We have a very nice sleep.
Toiletteries provided are adequate; bed, pillow & blankets are quite comfy. Room size are average but it's OK for us. I think that's common in Japan. The down part is there's no Wifi available in the room; only at the lobby. But there is a vending machine at the floor we stay. Overall, the room is very clean and the housekeepers are friendly too.
We booked for a 3-persons room through booking.com at a very affordable price. However, breakfast is not included.
Location wise, it is super convenient. Eateries nearby is Umesankouji. There is one convenient store next to it. After a walk through the valley is the JR Osaka Station. Access to Kobe, Kyoto & surrounding are super convenient. Umeda underground shopping district is all nearby. Plenty to shops and eats.
This hotel is very centrally located in Osaka, yet it is not as crowded as in Namba.

Room Tip: Request for a corner room on a higher floor. It's slightly bigger and quieter.
See more room tips
  • Stayed November 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank N0V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellington, Wellington, New Zealand
Level Contributor
38 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed January 9, 2013

Excellent hotel, located in the heart of Osaka Central, close to the JR Station and Subway lines. Rooms are very small, but that's common in Japan. Only negative thing I would comment on, is that the staff do not speak English very well and there are no Western Style pillows. The one's provided are very hard, and no soft one's available.

  • Stayed January 2013, traveled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Andrew C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taipei, Taiwan
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed January 6, 2013

Very closed to JR Osaka Station. It's very convenient. Many restaurants, shops and 4 department stores there. You don't need to worry what to eat and what to buy. If you have children, just few stops to Universal Studio by JR. Reception staff can speak a little English. Room is small, no closet but clean. 非常靠近JR大阪站。非常方便。附近有許多餐館,商店和4家百貨公司。您不必擔心要吃什麼或想買什麼。如果你有孩子,坐JR只要幾站就到環球影城。酒店接待櫃台的工作人員可以講一點英語。房間很小,沒有衣櫥,但乾淨。

  • Stayed January 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank ElegantDecadent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed January 1, 2013

The hotel was quite close to Osaka station, which was quite convenient. We booked a double bed room, and the bed was so small, it was more a single bed than a double. I've stayed in other hotels with double beds in Japan and their "double bed" was much larger than this hotel's. The room was really small and had no room to fit even one luggage. It also made walking around the room really difficult.

  • Stayed December 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank mokona_hols
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok, Thailand
Level Contributor
64 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed December 22, 2012

We stayed 7 days and with special rates.

Take a Limousine Bus from Kansai Airport to Herbis Osaka station, then walk to the hotel from there about 5 Minutes. Hotels near shin osaka train station.

Very helpful reception staff and they can speak English.

The room is small but clean.
Bath shampoo, bath foam, tooth brush, tooth paste, comb, no shower cap in the bathroom.
They changed towels everyday.

If you're affected by noise from trains running, You can choose upper floors,

Food - Discount supermarket after 08.00 PM,
The Japanese man sell takoyaki in front of Hotel, He was very friendly

I will recommend my friend & family to stay in this hotel.

Room Tip: Higher floor.
See more room tips
  • Stayed December 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank imagesetter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed December 14, 2012

This is a value for money hotel with near perfect room.

Comfortable beds, great lighting with cozy effet, clean toilets. What I like most is the music player with many Japanese songs selection. Good service but don't expect early check in.

Location is near perfect, very near Herbis if you take limousine bus from KIX. remember to take a room away from train station and be ready for no city view.

Some may complain on the small room but why do u need a big room when you are travelling on budget.

Room Tip: choose room away from Osaka station
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank China_Walker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hearton Hotel Nishi Umeda

Property: Hearton Hotel Nishi Umeda
Address: 3-3-55 Umeda, Kita-ku, Osaka 530-0001, Osaka Prefecture
Location: Japan > Kinki > Osaka Prefecture > Osaka > Osaka Station / Umeda
Amenities:
Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #51 of 295 Hotels / Ryokan in Osaka
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hearton Hotel Nishi Umeda 3.5*
Number of rooms: 471
Reservation Options:
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Also Known As:
Hearton Hotel Osaka

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