This was the only Ryokan, i stayed at while in Japan, however the rooms, facilities and the service were excellent.
From when we first got off the bus, and walked past the hotel the attentive staff saw us with our luggage and chased us up the street with our names written in several different languages, to greet us and welcomed us to their Ryokan, took our luggage up all the stairs, so we had great views, and always great service like traditional tea in our room on arrival to heat packs when we were going to go snowboarding to letting us borrow snow shoes for trip to Shiga Koen, the hot bath, (immitation onsen) was also very nice touch and not expected as this place was not expensive and right in the middle of town.
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