My husband and I stayed here five nights while visiting our son in Kyoto. I picked the hotel based on Trip Advisor reviews and am so glad I did. The hotel is in a good location with easy subway access to all the sights. If you don't mind about a 20 minute walk, you can walk downtown and to the Gion area as well as to some of best temples, such as Kiyomizu.
Our room was a decent size for Japan, with a very comfortable queen-sized bed, desk, small table and chair, The bathroom had all the toiletries you could need and nice Laura Ashley products in the shower. When we first arrived, it was 11 at night, and we were very hot and tired, and we couldn't figure out how to turn on the air conditioner since there were no English markings on the thermostat. Once we got it going, it was fine, but I do suggest they provide some instructions in English. That's pretty minor, though, Otherwise, the hotel was great! The room even has a "Handy" smart phone for use during your stay - great for looking things up and for navigating due to unlimited data!
We loved the public bath on the second floor. By the way, I'm a typically modest American woman, and I didn't feel at all uncomfortable. There are signs telling you what to do (in English), but basically, just wash first before entering the beautiful, large bath. In the women's bath, it was mostly Japanese moms and their young daughters, and no one really pays attention to anyone else. Very relaxing! The second floor also has very reasonably priced washers and dryers.
I definitely recommend getting a room rate with breakfast. The breakfast buffet was great! There were many Japanese choices, such as miso soup, fish, salad, tofu, and more, and also Western items such as scrambled eggs and bacon. Also bread made in Kyoto, nice selection of pastries, yogurt, and even spaghetti in the kids' area. I loved the coffee machine that makes fresh lattes! If you're not sure you'll eat breakfast there every day, you can also purchase it separately for $18.
The place is really nice for families, and since we were there during a school break, there were many. The hotel even has baby items that can be borrowed.
One tip if you're arriving at Kyoto Station. Exit via the Central Gate, and you'll be staring right at Kyoto Tower, Just walk north on that street. You'll pass a Starbucks and then a beautiful, huge temple complex (worth visiting) on the left. When you come to Gojo-dori, make a right and you'll see the hotel in a couple of blocks.
We did two day trips, both highly recommended - to Osaka and to Nara (home of the famous very tame deer!). Both are only about an hour away by train.
We loved our stay, and will not hesitate to stay again the next time we visit Kyoto.