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AndyouandI
New York

Excellent Location and Comfortable Rooms

5.0 of 5 bubblesReviewed Aug 16, 2019
This was our second time staying here. The hotel is centrally located and convenient for all of the area’s sights, only a couple of blocks from the Karasuma Oike subway station. Our room was small but well-appointed, and the staff was very helpful, and their English is excellent. The concierge helped us with bus and train information to visit the numerous temples, as well as the Bamboo Forest and Nara areas.
Date of stay: July 2019
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
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Reviewed June 10, 2019 via mobile

A fantastic location to the subway, market and eateries.
We were disappointed with the size of our standard room, it was ageing, no outlook, very glum and dark, and as we were staying 6 nights looked into an upgrade, we could upgrade for our last 4 nights and was worth every cent. Lovely, spacious room, big windows with plenty of light and city views. Made such a difference to our stay, and a big bonus it had a massage chair, such a treat after a day of site seeing.
We often had to wait a while to be seated for breakfast, but that was not too bad, just hadn't experienced this at other Hotels.

Date of stay: June 2019
Trip type: Traveled as a couple
1  Thank Aus-Heather
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
monkyo, フロントスタッフ at Hotel Monterey Kyoto, responded to this reviewResponded June 15, 2019

Thank you very much for staying with us, Hotel Monterey Kyoto. We are very pleased to read your reviews. We will aim for further service improvement in the future. We also look forward to your next visit.

Best regards,

Hotel Monterey Kyoto
Front Desk M. SAGA

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Reviewed June 7, 2019

I had been to Kyoto with the group of tourists in May 2019.We stayed at Hotel Kyoto for 3 nights.It's one of the old hotels,but renovated with all modern conveniences.The room was spacy with 2 very large beds and decorated in the old Japanese style,ideally cleaned.The lift inside is adorned with beautiful black lacquer panels and a large mirror in the center.The breakfast was very nice,buffet for all tastes:European and also Japanese.The stuff is friendly and always eager to help you.The hotel is located in one of the central parts of the city in the walking distance to the restaurants,shoping- centers and the market. I highly recommend this hotel.

Date of stay: May 2019
1  Thank marurto
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
monkyo, フロントスタッフ at Hotel Monterey Kyoto, responded to this reviewResponded June 13, 2019

Thank you very much for staying with us, Hotel Monterey Kyoto. We are very glad to read your highly appreciated reviews. We look forward to your next visit.

Best regards,

Hotel Monterey Kyoto
Front Desk M. SAGA

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed May 30, 2019

This hotel has more of a French connection. The rooms are not that big but the bed was comfortable & a great shower! Plus a bath.
We were asked to have breakfast at 6.45 as the hotel was full & would have not had room if we went down at 7 am.
The hotel once again did not have coffee in the room. We went to a 7-11 store and bought milk & coffee. They did have English breakfast T.bags.
It was close to a market & different shops which was nice

Room tip: Not sure...we had a view of roof tops
Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Raelene M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
monkyo, フロントスタッフ at Hotel Monterey Kyoto, responded to this reviewResponded June 13, 2019

Thank you very much for staying with us, Hotel Monterey Kyoto. We are very glad to read your reviews. As you mention, we don't have coffee in the guest rooms(Kyoto is famous for green tea).
We look forward to your next coming to Kyoto.

Best regards,

Hotel Monterey Kyoto
Front Desk M. SAGA

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed May 27, 2019

From checking in to checking out, our stay at Hotel Monterey was wonderful. At the time of check in we were assisted with our bags to our room. The room was kept very clean and is well maintained. The best surprise when entering the room was seeing that we were provided with a phone for the time of our stay! This was so awesome as it allowed us to have maps, internet, and international calling while out exploring. Also, we added breakfast to our stay and it was very delicious.

Date of stay: May 2019
Trip type: Traveled with family
Review collected in partnership with this hotel
1  Thank Escape62055757683
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
monkyo, フロントスタッフ at Hotel Monterey Kyoto, responded to this reviewResponded June 11, 2019

Thank you very much for staying with us, Hotel Monterey Kyoto. We are very glad to read your reviews. Free use handy phone is equipped in all of our rooms. Please use it while you stay in our hotel.
We look forward to your next visit.

Best regards,

Hotel Monterey Kyoto
Front Desk M. SAGA

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed May 27, 2019

This fairly modern hotel's design is based on the Arts and Crafts theme and as it's website states ... "A hotel that combines the best of Kyoto's stylish culture and Britain's traditional heritage." I cannot fault this statement.
The hotel has a unique attribute of having a church in the grounds provides the complete wedding and other services

Room tip: Rooms are generally quiet
Date of stay: May 2019
  • Trip type: Traveled solo
    • Location
    • Rooms
    • Service
1  Thank EarlRay60
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
monkyo, フロントスタッフ at Hotel Monterey Kyoto, responded to this reviewResponded June 11, 2019

Thank you very much for staying with us, Hotel Monterey Kyoto. We are very glad to read your reviews. Our church is actually for wedding. If you'd like to see inside of the church when you stay in our hotel, please let us know.
We look forward to your next visit.

Best regards,

Hotel Monterey Kyoto
Front Desk M. SAGA

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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