There were many positives about our 5-night stay at the Hyatt. Our fourth floor room was spacious, functional and mostly well appointed. The WiFi worked well and was free because we have Platinum status. The concierge was great in assisting us with restaurant reservations for our group of 6 and making arrangements for a taxi for a 5:30 AM departure to Itami Airport. Much is expected from a hotel of this caliber however. While the shower stall in the bath was huge and had a rain-shower head, the bath was not equipped with a double sink. Although there were reading lights over the bed, the lighting in the rest of the room was barely adequate. For many staying here, the excellent breakfast buffet was included in the rate. Ours was not and the cost was steep - about $35 per person. Although tables turned over quickly, we were forced to wait on a couple of mornings. The two of us had dinner at the Japanese restaurant, Touzan and were largely disappointed with the mediocre food and indifferent service. Later in our stay our group of 6 had dinner at Trattoria Sette, the Italian restaurant. That experience was such a disaster that the restaurant comped us the entire meal and paid for our taxi to the airport. My 4-star rating does not reflect our dinner experiences as I have written a separate review on TA of Touzan and one of our dinner companions wrote a separate review here of Trattoria Sette.
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- Also Known As:
- Hyatt Regency Kyoto Hotel Kyoto
- Kyoto Hyatt Regency
- Hyatt Kyoto