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Hyatt Regency Kyoto
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Reviews (2,582)
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All reviewssanjusangendo templenational museumtouzan barken yokoyamatrattoria settecomplimentary taxijapanese restaurantmk taxiconcierge deskbeautiful hoteltrain stationthe general managera short taxi ridewet roomzen gardenwestern style hoteldeluxe room
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Reviewed January 15, 2013

Kyoto is renowned for its many historical attractions, but not on the whole for its modern architecture. The Hyatt has been designed as a haven of peace and tranquility. In fact every aspect of its design from its gardens to its restaurants to its guest rooms have been brilliantly thought out. However, all of this is trumped by the attitude of every member of staff. Japanese hospitality is renowned but this hotel surpassed all expectations. Nothing was too much trouble and often the staff were pro-active in charming and thoughtful ways. Tourist information was on hand and relevant to all our needs. We also noticed that the staff went to great lengths to ensure taxi drivers knew exactly where we needed to go and we also noticed that the drivers themselves were provided with a hot drink station early in the morning.
From a practical point of view the hotel is very well located and in fact there are plenty of bars and restaurants nearby but they take a little finding. The Grill restaurant in the hotel is very up-market with prices on a par with good Australian eateries but the food and service is excellent. The Italian themed trattoria, also on site, is a more reasonable option, again with delicious food.

Room Tip: We were probably lucky as we managed to book at short notice a deal which included breakfast and a king-size room. Value may not be "excellent" if you have to pay the normal rate. My guess would be that all rooms would be quiet and beautifully appointed.
  • Stayed: January 2013, traveled with friends
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1  Thank Steph T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 12, 2013

Overal
location: near bus stop ,5-8mins walk to subway ,5mins walk to convenience store, no shop or restaurant near by( only restaurant in hotel)

Service : very good but that is normal in Japan for everywhere

Lobby : nice and amazing design

Room: I had stay at deluxes room and also corner room (see photo details at www.flickr.com/photos/yoshida_101/sets ) room is clean only bed area looks good bathroom very small and nothing special for both room type also view

Spa: I used only sauna very very normal ! Small and nothing special !!

Breakfast : not that bad feel so so

Diamond benefits: room upgraded but just forget about suite and also high category room type cuz very hard to get an upgraded in this property ! No club lounge ! No more taxi service to station! Only free Internet free breakfast free sauna and amenity is small fruits plate and mineral water,no wine

Price: not worth for money and you can find a lot better hotels in the same price or less in Kyoto
I recommend 'kanra hotel' everything is better even location

  • Stayed: November 2012, traveled on business
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Thank Yoshida_101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 7, 2013

If you decide not to stay in a ryokan, this is your next best choice.

Rooms: So comfortable and relaxing to come back to each night. We were sad to leave! I think we stayed in one of the smaller rooms, but still fine for 2 people over several days. Fantastic water pressure in shower.

Staff / Service: Attentive, hospitable, detail-oriented, and helpful with every question and need. What impressed me especially was that you never saw the housekeeping carts that typically litter hotel hallways, and you never heard vacuum cleaners that sometimes wake you up on the early side. Not game-changing, but it shows attention to detail and thoughtful service.

Restaurant: Great western or Japanese full breakfast. Both restaurants face a zen garden with beautiful view of trees. Such a peaceful and delicious way to start your day - highly recommend.

Bar: Chic, atmospheric, but smokey (they serve cigars; I'd forgotten that Japanese bars are still not smoke free indoors). Unique, meticulously crafted cocktails the bartenders take much pride in. Loved being here.

Gym: Medium-sized, has most of the equipment. A little out of the way --- you have to weave through the hotel to get there.

Area: Across from a museum (that we never visited), pretty sleepy neighborhood with a few decent restaurants that close around 10. 2 convenience stores for late night snacking needs.

Transportation: 5 mins walk from Shichijo metro station - just 2 stops from shopping and Gion and 2 stops north of Fushimi Inari (the famous shrine with orange gates). Bus #206 takes you directly to Philosophers Path. And if you are arriving in Kyoto by train from the Osaka airport, the bonus here is that this hotel is about a 5 min cab ride.

In short: loved this hotel, would not hesitate to stay here again during our next trip to Kyoto!

  • Stayed: December 2012, traveled as a couple
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1  Thank NYCInMindSFAtHeart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 6, 2013 via mobile

Great location, fantastic service and tools are very Well decorated. This is a very relaxing place and you feel so vonfortable after visiting the temples. Great atmosphère. Loved the bar and Spa. This hôtel is à must on Kyoto!!!

  • Stayed: December 2012
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Thank JEROMICK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 6, 2013

Kyoto is a beautiful place with lots of sights and attractions. The Hyatt Regency Kyoto is next to several of them including the National Musuem and Sanjusangendo Temple. Gion District, famous for geisha sightings, is full of restaurants and shops and about 20 minutes away from the hotel.

I stayed here for 2 nights in early December 2011. This hotel was definitely one of the best I have been in Japan across Hokkaido, Osaka and Tokyo.

The service levels here are exemplary and shows in all the staff from the front desk, concierge to the General Manager who steps out to greet and carry luggage for arriving guests. Hyatt members can enjoy sitting in the lobby area while the hotel prepares the check-in process.

The hotel room itself is a good size for Japan hotels and the bed is extremely comfortable. Arriving in winter, the room was sufficiently heated and not stuffy.There’s a good size desk with a TV and internet LAN connection.

The bathroom splits the shower area from the other necessities such as the wash basin. One cool thing about Japan in winter are the warm toilet seats with the various options for washing, drying etc that makes you want to bring it home. The toilet area is big enough to hold a bath-tub and that’s not a common sight in Japanese hotels.

I didn’t get the chance to try their breakfast buffet as I was out of the hotel early in the mornings to make my way to attractions. I did spend some time at The Touzan bar located at the basement floor and was happy they carried some pretty good Japanese single malt whiskey.

One tip if you are arriving at the JR Kyoto station is to find the Kyoto tourist bureau and ask them for directions to the MK taxi service stand just across the road from the station. The Hyatt Regency Kyoto has arrangements with MK Taxi to ferry arriving hotel guests for free one way to the hotel

  • Stayed: February 2012, traveled as a couple
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Thank AaronKong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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