The hotel is an excellent western style hotel and very well located to explore Kyoto. The stand out point to me about this hotel was the quality of service. Every single member of staff we encountered had very good English and was incredibly helpful and really made you feel at home. The front of house manager of the hotel really deserves credit to have such a well trained set of staff who are so knowledgeable and helpful. Of the six hotel we stayed in on our trip to Japan I think the staff at the Hyatt Tokyo were by far and away the best. What let this hotel down for me was the layout and design of the hotel our room was a full 5 minute walk from the lobby and the rooms were the smallest of the hotels we stayed in.
The hotel offer a free taxi service from Kyoto station to the hotel, we were only made aware of this afterwards. If you are arriving at Kyoto station you should use this complimentary service.
Service across the hotel was magnificent.
Concierge was very knowledgeable and really helped us make the most of Kyoto.
Hotel design and room size.
I would definitely recommend the Hyatt Kyoto.
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- Also Known As:
- Hyatt Regency Kyoto Hotel Kyoto
- Kyoto Hyatt Regency
- Hyatt Kyoto