We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent location, excellent Japanese restaurant, super-clean, great stay!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hotel Centnovum Kyoto
Ranked #133 of 373 Hotels / Ryokan in Kyoto
Shanghai, China
Level 6 Contributor
86 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
“Excellent location, excellent Japanese restaurant, super-clean, great stay!”
Reviewed February 3, 2011

On a stopover to another Japanese city. Cherry blossom season is lovely in this old historic city. Hotel will only provide room after the stipulated check-in time. Room size is great for Japanese standard, hotel is well maintained and excellent Housekeeping team. 10 minutes walk to Kyoto Central station, well connected to many parts of Kyoto city. The Japanese restaurant on lobby level serving Kyoto flare is excellent and value for money in lovely setting overlooking a quiet Japanese style garden!

  • Stayed March 2010, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank live&dive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

92 reviews from our community

Traveler rating
    14
    62
    14
    2
    0
See reviews for
27
19
16
21
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
california
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed November 30, 2010

our group used 5 rooms, all were very clean . Staff was helpful. As in all other hotels on this trip to Japan, the beds were very hard-location near train station very convenient for Kyoto.
Be aware that this hotel is not able to exchange foreign money, but they will direct you to Isetan department store, where it is possible to exchange money,Monday to Friday 11AM-5pm. the breakfast is good if you like a Japanese breakfast, limited if you prefer western style breakfast. I consider this a great find for budget minded travelers, as well as those who were unable to find more upscale lodging during one of the busiest weekends in Kyoto!

  • Stayed November 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lovtofish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, CO
Level 6 Contributor
58 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 612 helpful votes
Reviewed July 29, 2010

There are no other reviews in English because very few foreigners seem to stay here. The lobby staff does speak enough English, however, and for the most part, it is a pretty nice hotel, though the wired, in-room, complimentary internet service was spotty.

The negative review is due to one thing only: how the staff handled our bed bug complaint. We travel a lot...all over the world, and we've experienced bed bugs in more than one establishment. They are a fact of life...so what distinguishes a good review from a bad one is how the establishment handles the complaint. And at the Hotel Centnovum, we thought the way they handled things was just tacky.

The first morning there, we tried to attribute the bites to mosquitoes...there are tons in Kyoto this time of year. But the second morning, we had more bites AND there were blood spots on the sheets and pillowcase (tell tale bed bug signs). So I tore apart the bed and found a dead or alive (didn’t try to find out) bed bug in the seam of the mattress. I told my husband we weren’t staying in that room.

He went down to the lobby to tell them we wanted to move while I showered and packed up our stuff. When I came down to check on things, my husband told me that we could move, but since there were no more rooms of the class we had booked, we would have to pay more for a more expensive room. Excuse me? We were getting bitten in our room, but because only more expensive rooms were available, our choice was to stay and keep getting bitten and increase the chance of bringing the bugs home with us, or pay more to move. TACKY.

We could have moved to another hotel, true, but the people we were visiting had made the hotel arrangements and it would have been awkward to have to explain to them why we were moving. So…we decided to suck it up. The hotel ended up cutting us a deal, and didn’t make us pay the full rate increase. Still….we had to pay more for the privilege of moving to a room without bed bugs….which…we never would have tolerated in a place where we had a better grasp of the language and culture.

I was left with a quite negative opinion of the place.

Stayed July 2010, traveled on business
Helpful?
6 Thank beeArm1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Kyoto hotels
Shimogyo-ku
Hotel Hokke Club Kyoto
Hotel Hokke Club Kyoto
#50 of 373 in Kyoto
635 reviews
City Center
Kyoto Garden Hotel
Kyoto Garden Hotel
#202 of 373 in Kyoto
216 reviews
Southern Kyoto
Ibis Styles Kyoto Station
Show Prices
Show Prices
Show Prices
Southern Kyoto
Sotetsu Fresa Inn Kyoto-Hachijoguchi
Southern Kyoto
Almont Hotel Kyoto
Almont Hotel Kyoto
#22 of 373 in Kyoto
719 reviews
Southern Kyoto
Daiwa Roynet Hotel Kyoto-Hachijoguchi
Show Prices
Show Prices
Show Prices

Been to Hotel Centnovum Kyoto? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Centnovum Kyoto

Property: Hotel Centnovum Kyoto
Address: 19-1 Higashiyamaocho, Higashikujo, Minami-ku, Kyoto 601-8004, Kyoto Prefecture
Location: Japan > Kinki > Kyoto Prefecture > Kyoto > Southern Kyoto
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Spa Wheelchair access
Hotel Style:
Ranked #133 of 373 Hotels / Ryokan in Kyoto
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Centnovum Kyoto 3.5*
Number of rooms: 70
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, JAPANiCAN, Travelocity, KNT-CT Holdings Co.,Ltd.(YOKOSO Japan), Booking.com, Ctrip TA, Priceline, Agoda, Cancelon, Rakuten, Hotwire and TripOnline SA so you can book your Hotel Centnovum Kyoto reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing