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All reviews public bath internal garden modern hotel japanese style nearest station no window nishiki market communal areas rock garden self service laundry comfortable bed convenient location hotel guests japanese bath would highly recommend this hotel front desk staff by foot
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Reviewed September 10, 2018

A warm welcome awaits you at this lovely hotel tucked away in the back streets of Kyoto.
So much to see and do from this location and the staff were extremely helpful with all my enquiries / making
reservations to attractions.. I thoroughly recommend this hotel

Stayed: August 2018
Thank Greg1505
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fronts6, フロント オフィス マネージャー at Mitsui Garden Hotel Kyoto Shinmachi Bettei, responded to this reviewResponded September 12, 2018

Thank you very much for choosing Mitsui Garden Hotel Kyoto Shinmachi Bettei for your recent stay in Kyoto and for such lovely and detailed comment on us.

It is our absolute pleasure that you found your room comfortable and the staff welcoming. Our staff works hard to make all our guests feel welcomed and right at home during their stay with us. We also try hard to improve our skills for foreign language including English, Chinese and Korean since we welcome many of guests from all over the world.

Moreover, the location is indeed very central here in Kyoto. Our hotel is located on a quiet lane from which you can explore interesting small side streets or go quickly to the main shopping avenues and subway. The hotel info guide includes map of nearby places to eat - ranging from expensive to economical, and our staff will happily make a reservation for our guests.

Thank you very much again for taking the time to review your stay with us and we all look forward to your return.
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 2, 2018

Very nice hotel centrally located in Kyoto. We had a very pleasant stay at the Mitsui Garden Hotel Kyoto Shinmachi Bettei. Mitsui Garden Hotel Kyoto is a small chain of three hotels in the same neighborhood. The room, the staff and the restaurant meet all expectations. Will definitely be back.

  • Stayed: August 2018, traveled with friends
    • Location
    • Cleanliness
    • Service
Thank Thomas L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
front s, 支配人 at Mitsui Garden Hotel Kyoto Shinmachi Bettei, responded to this reviewResponded September 3, 2018

Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei and your fabulous comment on our hotel.
We are very pleased to hear that you fully enjoyed your stay with us and the room you stayed was comfortable for you.

And as one of the biggest attractive points of our breakfast, we serve various kinds of Kyoto traditional dishes with plenty of fresh vegetables and ingredients from local farm by buffet style. Although some of our guests from overseas might feel their taste unaccustomed, we are really pleased to hear that you could enjoy having breakfast at our restaurant.

Furthermore, we would like to thank you for your laudatory comment on our staffs. We will definitely continue our efforts to provide the best service for our guests putting ourselves into the guest's shoes.
Thank you again for sharing your pleasing feedback with us.
We are looking forward to welcoming you back again on your future trip to Kyoto.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 15, 2018 via mobile

I stayed in this hotel for 4 nights and it was perfect. We stayed in 2 rooms (superior twins I guess) with a view on a typical kyoto street. The beds were very comfortable and the bathroom very clean.
The hotel decoration was simply wonderful with an inner garden so beautiful. There's also a japanese spa for men and one for women.
Try the shabu shabu at the hotel restaurant, it was delicious.
The wooden entrance of the hotel is very japanese styke.
I would have given 5 stars if the wifi was good, but it seemed that its coverage was not good enough (so my kids said, kids these days)

Stayed: August 2018, traveled with family
Thank Sylvain S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
front s, マネージャー at Mitsui Garden Hotel Kyoto Shinmachi Bettei, responded to this reviewResponded August 17, 2018

Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei and taking your time to write a valuable comment. We are so pleased to read your comment that you fully enjoyed your stay with us. We are delighted that you enjoyed staying with us and you were satisfied with the design of our hotel. There are many traditional houses around our hotel, and they would surely make you feel nostalgic atmosphere in Kyoto. The design of our hotel suits those houses and the town. However,We are sorry to hear that you are dissatisfied with our wifi condition during your stay. The accessibility sometimes becomes week depends on the location or some external environment around our hotel. Kindly note that we have addressed your comment with the concerned department heads for future improvement. Rest assured that corrective action will be taken accordingly. Again, your comment is highly appreciated, and apology for your inconveniences. We are looking forward to your next visit to Kyoto.
Front Office Manager

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Reviewed July 24, 2018 via mobile

A brilliant hotel from which to explore Kyoto. Wonderful building, bedrooms great, breakfast fantastic and the staff are extremely helpful.
A great location to explore the local area but also a pleasant walk to Gion.

Stayed: July 2018, traveled with family
1  Thank Comets01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
front s, フロント オフィス マネージャー at Mitsui Garden Hotel Kyoto Shinmachi Bettei, responded to this reviewResponded July 24, 2018

Thank you very much for choosing Mitsui Garden Hotel Kyoto Shinmachi Bettei for your recent stay in Kyoto and for such lovely and detailed comment on us.
It is our absolute pleasure that you found your room comfortable and the staff welcoming. Our staff works hard to make all our guests feel welcomed and right at home during their stay with us. We also try hard to improve our skills for foreign language including English, Chinese and Korean since we welcome many of guests from all over the world.
Moreover, the location is indeed very central here in Kyoto. Our hotel is located on a quiet lane from which you can explore interesting small side streets or go quickly to the main shopping avenues and subway. The hotel info guide includes map of nearby places to eat - ranging from expensive to economical, and our staff will happily make a reservation for our guests.
Thank you very much again for taking the time to review your stay with us and we all look forward to your return. It's not too early to plan for your next anniversary - we're ready when you are!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 22, 2018

Just outside the city centre in a quaint little area of Kyoto with many bars and cafe's around, this hotel is very clean and modern on the inside. The rooms are quite comfortable and a bit bigger than standard. Staff are polite and helpful as well. It is a bit of a walk from the underground station but this was hard as it felt like 40c when we were here. It's didn't feel too far when it cooled down somewhat at night. The walk to the Gion area along the main road does not take long and it is close to all the main attractions you would want to see in Kyoto. Loved our stay and very good value for money!

  • Stayed: July 2018, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Kevin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
front s, フロント オフィス マネージャー at Mitsui Garden Hotel Kyoto Shinmachi Bettei, responded to this reviewResponded July 24, 2018

Thank you very much for staying at Mitsui Garden Hotel Kyoto Shinmachi Bettei on your trip to Kyoto and for sharing your most recent experience at our hotel with us.
Our hotel is located on a quiet lane from which you can explore interesting small side streets or go quickly to the main shopping avenues and subway. The street called Shinmachi, which our hotel is located on, absolutely makes your stay pleasant as it is a small and historical street. It is pretty easy to go to most of the main sightseeing spots in Kyoto city by bus and train, and the hotel is in walking distance to almost everything you may need; convenience stores, supermarket, banks, train stations, bus stops, restaurants and cafes. We all are happy to assist our guests with transportation needs and/or our favorite places to visit and eat.

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