The door men, concierge, front desk, room service and housekeeping all speak good English, enough to communicate. So no problem there.
The hotel was full due to sakura blossoms. Our saturday rate was higher than sunday and came down for the weekday rates.
The hotel is quite off from the central Shijo-dori shopping area, or the old Gion, or Kyoto Station. Taxi would cost JPY 1500 - 2500 each way. There is a shuttle bus to go to a subway station - one stop north of Shijo-dori.
Buffet breakfast is JPY 2,500 per person and closes at 10am.
There is no wifi in the room, but if you step out of your room overlooking the atrium then you can get the lobby's wifi network.
TV channels are all in Japanese, even CNN which was dubbed.
I couldn't really find any fault. The staff was expectedly polite although I found a couple of the front desk staff unusually abrupt.
There is a 7-11 a block away to buy drinks and snacks. There really aren't any restaurants around the area.
- Official Description (provided by the hotel):
- Award Winning HotelLocated at heart of Kyoto with newly renovated Atrium lobby and bar. The hotel has won 4 Black Pavilion on Michelin's guide in 2012 and is located near Nijo Castle, Nishi-jin and other must see tour spots. Facilities and servicesFree shuttle bus to Karasumaoike is available. Also there are 6 restaurants/bars offering cuisines from traditional Japanese to contemporary Western with chef from International Culinary Olympics Japan team. Spacious Guest roomsRenovated in 2010, all rooms include hotel's original brand Dream Journey Bed, large size bathtub and a cotton waffle bathrobes with night shirts. Flat-screen TV is viewable from both the bed and dining area. ... more less
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