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“Quiet corner at the back of Kyoto Station”
Review of New Miyako Hotel

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New Miyako Hotel
Ranked #52 of 379 Hotels / Ryokan in Kyoto
Reviewed April 20, 2013

This hotel was located at the South side of the station (front entrance of the station faced the North) and we had a room in the "South Wing". Our room was North facing on the southern-most corridor. And so it was truly out of the hustles of the station area. The room itself was average in size and very spotlessly clean. The amenities were comprehensive and of good quality. We had a huge bed which was comfortable.

Our main problem with the room was that it was really very far away from the only lift servicing the entire wing and so when we were really very tired, the walk was unexpectedly long. There was also malfunctioning wi fi internet connection.

Room Tip: A room in the Southern Wing closer to the lift will be our request the next time we stay here.
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  • Stayed: April 2013, traveled as a couple
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2  Thank jkl615
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed April 18, 2013

We booked this hotel for 5 nights in April 2013 after reading reviews on Trip Advisor.The location is great, just across the road from the train station. We were able to get off the Bullet Train we caught from Tokyo and walk across the road to the hotel. Whils't it is not 5 star, we were more than comfortable here.
Another bonus is that most tours pickup from this hotel.
We will certainly be staying here again when we visit Kyoto.

  • Stayed: April 2013, traveled as a couple
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Thank GAV273
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 16, 2013

Stayed there for 5 nights. Please book Superior or deluxe room, you will pay a little more, but:

1. These rooms are in a completely different wing, it will feel like you are in a different hotel altogether.

2. Size of the rooms (we stayed in superior) is more than decent, bathroom is great too.
3. You can't beat the location being across the street from Kyoto station.

  • Stayed: April 2013, traveled as a couple
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Thank RostG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 15, 2013

Just back from 3 nights there and it is one of the poorest hotels I have stayed at. The previous comments capture it well - no internet in the room, just a letter of apology (unreal), the rooms in the main wing are very tired and shabby, the aircon seems to have no effect on a stuffy room, the bathrooms are like stepping in to a caravan.
It's very much a tour group hotel which is well positioned beside Kyoto station and some decent restaurants nearby. The staff try to help but that is small consolation.
According to it's website it has 986 rooms (the largest hotel in Kyoto) and yet has no gym or frankly any recreational facilities and the concierge is gone by 6pm so don't look for restaurant recommendations. Try hard to find something better, Kyoto is too nice a place to have your visit spoiled by having to go back to a hotel like this.

Room Tip: I suspect the South Wing rooms are better but avoid the main building
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  • Stayed: April 2013, traveled with family
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Thank Dave M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 14, 2013

Objectively, I have to admit this hotel has a perfect location, right next to Kyoto station and is convenient to take trains/buses to everywhere, and I understand we went there during the peak season, but I have to remind those who are attracted like me by its good location that this hotel is awful!!!

I booked 3 nights there at a quite unreasonal price, which is understanable as it's Sakura season. But I CANNOT imagine this hotel has no WIFI service at ALL!!! Lots of guests complained to reception desk but no solution or compensation was provided. The hotel stuff kept saying it's because of too many guests but I stayed at smaller hotels like APA during the same time, and they can offer very good WIFI service.

I don't like arguing with those innocent reception desk stuff so I, like many guests, had to choose to use the lobby wifi so you can see an interesting scene that all the hotel guests are browsing internet in the lobby!

  • Stayed: April 2013, traveled with family
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Thank Vince906
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 14, 2013

We were fortunate to find a room at New Miyako Hotel Kyoto since most( all ) hotels in Kyoto as well as Shinjuku were fully booked on March 30- April 1, 2013. We found the room not by direct booking ( We emailed and were told it was fully booked ) but via asiarooms.com. We then emailed New Miyako requesting a roll- away bed and a Non Smoking room with note that we shall be arriving very late( took NEX from Narita and Hikari from Shinagawa ). Email was replied promptly and it was a relief to arrive close to midnight with a room at South Wing well prepared with an extra bed. We had two wider single beds( A queen would have been better ) plus an extra bed, which made our room really crowded; however the room was clean and quiet with a side view of the 'crystal' courtyard. They replenished the toiletries but do not provide bottled water - which we bought from 7 Eleven accross the road at the Station facing hotel. I particularly enjoyed the shampoo and bath soap by Pola.
This is not a luxury hotel but the staff is polite and helpful. Breakfast buffet was adequate; a good chance to try some Japanese breakfast ( about $30/person ). However, if you are not keen on waiting in line for a breakfast table ( particularly during big group of tourists),Turn left at hotel entrance cross the road to Aeon Mall and on the ground floor facing Hotel there is a Bakery with tables which serves coffee, tea and cost a fraction only. Upstairs from this bakery there is a cafe. If from Hotel entrance , you turn right, there is Colorado cafe with hot food breakfast. Cross the road to the Station, there are a lot more choices- Amicci Italian cafe right in front , then there are more cafe as you walk further. However, if you plan to have an early start, bakery and Cafe at Aeon are not open till 10 or so. Amicci was full, so as two other cafes along the way, the one closer to center station, serving Illy coffee had a table- but soon we were seated inside the little room near the open door of a smoking area room . Sadly we had to leave since our daughter is allergic to cigarettes smoke. ( Many cafes and restaurants allow smoking despite of a small enclosed room ).
We had a great Shabu-Shabu dinner at a restaurant on the 4th floor of Aeon Mall - there is an outdoor escalator straight to the 4th Fl. Shabu- Shabu dinner costs much less than our box set dinner at Gion- Geisha with no geisha area.( There are food court with more choices of food on the next floor.)
We use our JR Train ticket from Kyoto Station to Nara, also to Arashimaya. We use taxi from Hotel ( a few taxi are always parked in front ) to Kinkakuji and Ryoanji Temples around 2500 JPY and also taxi to Ginkakuji 2800 JPY. Beautiful places with Sakura blooming.
We are pleased with New Miyako and with our South Wing Room.

Room Tip: South Wing room with view of courtyard is quiet and has good two Double beds and pillows.
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  • Stayed: April 2013, traveled with family
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1  Thank budgy26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 14, 2013

As part of a tour group we had to stay in this hotel. It certainly would not be my first choice. It is very close to the train station, a necessity when travelling around Japan, but there are others to choose from that would be much better.
The rooms were clean but the room and bathroom were very small by Japanese standards. The rooms were overheated and turning down the air-conditioning didn't seem to make much difference.
There was no wifi available that we were able to access. They have a disclaimer that says the building may cause problems with the wifi, but few of our group got any sort of a connection. There was a business centre downstairs for a 1000 room hotel that had 2 computers. Both of these were out of action and if they had been working there would have been a cost.
The foyer was like a bustling train station, with many large groups coming in and out on a daily basis. Not personal feel to the place at all. Though the few staff we dealt with were helpful.
Breakfast in the morning was a queuing event - at all the restaurants. Masses of people, all with trays, elbowing for room to get food and drink. What food we had was just OK.
I wouldn't recommend this hotel, look for something else around the train station area.

  • Stayed: April 2013, traveled as a couple
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Thank AussieTraveller3204
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about New Miyako Hotel

Address: 17 Nishi Kujoin-machi, Minami-ku, Kyoto 601-8412, Kyoto Prefecture
Location: Japan > Kinki > Kyoto Prefecture > Kyoto > Southern Kyoto , Kyoto Station
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#13 Business Hotel in Kyoto
#19 Family Hotel in Kyoto
Price Range: $96 - $343 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — New Miyako Hotel 3.5*
Number of rooms: 714
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Also Known As:
New Miyako Kyoto
Hotel New Miyako
New Miyako Hotel Kyoto

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