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ANA Crowne Plaza Kyoto
Ranked #50 of 407 Hotels / Ryokan in Kyoto
Reviewed July 21, 2012

The location opposite Nijo Castle is excellent and the view of the castle from our room was lovely. There is a train station on the corner and a shuttle bus to the railway terminal so getting around is quite convenient. Our room and bathroom were spacious and they were clean and comfortable. Unfortunately the carpets in the hallways and the 'international' restaurant where we had our breakfasts and an evening meal were in need of replacing, or at the very least, a good steam clean. The food in this restaurant both in the morning and for dinner could only be described as ordinary. The view of the gardens and waterfall was the best feature of this restaurant and the lobby.
We could not fault the staff and service on every level was excellent. We did, however, find it a bit off-putting to have tiny kimono-clad women wanting to carry our heavy bags.
Overall, a good experience.







I would stay here again.

Room Tip: Have a castle view room
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  • Stayed: July 2012, traveled as a couple
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1  Thank SusanM63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed July 17, 2012

Intro & Location:

I recently rounded out a 6 day work trip to Tokyo with 2 days in Kyoto. Unfortunatly we were in a conference room most of the time but the few sites I saw (The Golden Palace, and the Nijo Castle were spectacular.) We also had an incredible dinner up in the mountains behind Kyoto (I can't remember the name of the restaurant) which was about a 30-40 trip up into the mountains and located alongside a river. It was an unbelievable location and very authentic in terms of setting, dress, and food!

The Hotel:

Our group stayed at the ANA Hotel which is in a great spot only ~15-20mins by taxi from the main Shinkansen train station and directly across from the entrance to the Nijo Castle. The lobby is enormous and fairly ornate but still has a fairly relaxed aura to it. There is a large open air bar area + the 'international' restaurant where we ate breakfast etc. They have a beautiful rock garden/wall outside these floor to ceiling glass windows which has waterfalls, coy pond etc..very peaceful!

Room:

As there was quite a large group of us we all had stock standard rooms which were fairly small but comfortable. Each had two 'twin' beds which were low and hard (typical Japanese style) with a small sitting area, tv/desk, and smallish but fully functional bathroom. The beds were surprisingly comfortable despite me being more then 6'4 (a giant in Japan) and not typically enjoying very hard beds. Tip: Try the 'granular' pillow..bizzare but amazing for your neck!

Bathroom:

As noted, it's small but clean and very functional. I was thankful for the handheld shower as most of these hotels had shower heads that were barely chest height! Great pressure and plenty of hot water and of course..the ever amusing 'electronic' toilets were standard.

Food/Restaurants:

Our team had the first night 'in' as many of us only arrived around dinner time, and we ate in the Teppanyaki style restaurant on the basement level. It was fantastic and the British/Japanese chef was very amusing and informative throughout the many courses. Are team all raved about how good the food was. We didn't get to try any of the other restaurants except the breakfast buffet which was plentiful but fairly nondescript.

Gym/Pool etc:

Unfortunatly did not have time to explore this area but the in room brochures seemed to indicate a full size indoor pool with gym etc etc.

Overall:

Despite this being a group booking and a fairly work oriented stay, the hotel itself was perfect for a 'sleep only' style visit. If you're there to simply see the sights and spend fairly little time in the hotel room itself it's ideal. The hotel is well placed, well staffed, clean and overall a decent spot to spend some time in Kyoto.

Pros: Great location for sights, clean and comfortable, plenty of food options on site
Cons: Smallish rooms, a little bit dated feeling, wired-only internet in rooms.

Room Tip: Ask for a 'main road' facing room as its surprisingly quiet but looks right out over Nijo Ca...
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  • Stayed: July 2012, traveled on business
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Thank FrankDrebin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 11, 2012

Good hotel for getting round Kyoto with courtesy bus to take you downtown. next door to the Nijo Palace which is well worth a visit and the Emperors Palace which was unfortunately too much kerfuffle to visit for the brief time I had available. Interesting little restaurants behind the hotel for native cuisine

  • Stayed: June 2012, traveled on business
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Thank Martin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 9, 2012

My husband and I stayed in Kyoto for just over a week as he and my friend's husband were attending an international meeting in the city. Our room overlooked the castle but we never got to see it! My friend and I were too busy using our JR rail passes to see other cities in the area.

On the Saturday evening of our arrive a friend came to see us from Fukuoka and we asked the front desk to recommend a good place to have soba. This was a tiny - and I mean tiny - restaurant in one of the back streets and the food was fantastic. Apparently it had been in business for centuries, but not with the same staff!

If you are interested in herbs and flowers a good place to visit is the herb garden in Kobe just a short train ride away. Also a good place to shop is the covered market area, in Kyoto, and in the food section samples are freely available.

I particularly like Japan for the food and that the country is soooo clean. Don't worry if you do not speak the language you can make yourself understood and quite a few people will speak English if only a ittle.

  • Stayed: June 2012, traveled with friends
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1  Thank Kentishmaid67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 18, 2012

This hotel is nicely situated for exploring Kyoto. Although not in the "downtown" section itself, it is only steps to a metro station that is two stops from the heart of Kyoto. Even more, being across from the palace is amazing, and the views from the terrace on the hotel's roof are absolutely amazing at night!

The staff is very attentive and helpful, and the hotel itself is comfortable and well-appointed. I found the restaurants in the hotel to be very good, which surprised me as I have become accustomed to such hotel spots being only average (at best). I would definitely recommend this spot as a great place from which to explore Kyoto and its environs

  • Stayed: July 2011, traveled solo
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1  Thank BluelineAdventures
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 1, 2012

We stayed ehre over cherry blossom season. The location is excellent - write across the road from the original palace with its squeaking floor boards to keep unwanted guests away and all. The staff were lovely, very helpful and accomodating. There is a bus which runs from the train station every 15-20 minutes which makes it very easy to get to and from the hotel. If you want somewhere right by the main shrines and activity this isn't the place - it is in the older part of town. However a 15-20 minute walk will get you there, or you can take the bus back to the station and go from there.
Overall, recommended and most enjoyable.

Room Tip: We had two rooms, both were as good as each other.
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  • Stayed: May 2012, traveled with family
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3  Thank Brisbane84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 4, 2012

ANA Hotel is very good hotel in Kyoto. The location is perfect for exploring Kyoto by the city Bus. Daily bus ticket is sold at the Hotel's reception. One day unlimited rides by the city bus costs only JPY500/- while a single ride costs JPY220/- so it's very cost saving to buy the daily ticket. The bus stop is right in front of the hotel gate. There's shuttle bus from Kyoto Station to the Hotel (just in front of Tokyo Station's McDonal shop) so it's very easy to reach the Hotel if you travel to Kyoto by train. Hotel staff is very helpful and kind. Hotel room is nice with view to Hotel's private garden. Ninjo Castle is just opposite the hotel. In overall, I recommend staying in this hotel if your budget is enough to cover the price.

  • Stayed: April 2012, traveled with family
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3  Thank Minh M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about ANA Crowne Plaza Kyoto

Address: Nijojo-mae, Horikawa-dori, Nakagyo-ku, Kyoto 604-0055, Kyoto Prefecture
Phone Number:
Location: Japan > Kinki > Kyoto Prefecture > Kyoto > City Center , Kawaramachi / Karasuma / Shijo Omiya
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Family Hotel in Kyoto
#16 Luxury Hotel in Kyoto
#25 Business Hotel in Kyoto
Price Range: $107 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ANA Crowne Plaza Kyoto 4*
Number of rooms: 287
Official Description (provided by the hotel):
The ANA Hotel Kyoto looks almost out of place with its modern exterior nestled amongst the sublime beauty and historic grandeur of Japan s old capital. This however belies the traditional hospitality and classic atmosphere to be experienced within her four walls. ... more   less 
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Also Known As:
Kyoto Ana Hotel
Ana Hotel Kyoto

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