We chose this hotel because for our family of three we were able to get a room to accommodate us at a reasonable price in a great location. The room we had was with 2 twin beds and a 3rd one added for our child. Made the room a bit cramped but honestly no more than I would expect from a hotel in a major city outside the US.
I am super picky about cleanliness in hotels and I have absolutely no complaints about this hotel. From the lobby, to the elevators, to the hallways, and our room everything was impeccably clean and obviously well maintained. I read reviews about smoke but we did not have a problem nor did I smell anything in the hallways or through the vents.
The staff was very kind and friendly, helped us several times with train and bus routes for particular sites. I read one review where they stated the desk would not call a cab: we had exactly the opposite experience. They called the cab then asked us to stay inside until the cab arrived. Once it arrived they called the desk and then the staff walked out with us to ensure we were all set.
I can't comment on the restaurant or tea/coffee service because we didn't use them, instead opting for less expensive options outside the front doors. Tons of options all within a 1-2 block walk.
For Sushi: Take a right out the hotel entrance, go straight across the major road, and a great little sushi-go-round is right in front of you.
For Yakiniku (Japanese BBQ, cook your own): Try Gyu-Kaku which is a major chain with very friendly staff and English menus. Take a right out of the hotel entrance, go straight across the major road into the covered shopping area. Almost immediately on the left is the entrance.
For pizza (after several days of raw fish, curry, and cook your own meat we opted to appease the kiddo): Turn left out of the hotel. Walk about 1/2 block. Right before a small picturesque stream on the left you will see the Italian pizza place on the lowest level of the building. Try the Fried Gnocchi! (Also, further down this block, before the river, there is a Starbucks if you just have to have it.)
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