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Hotel Kanra Kyoto
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Reviewed November 5, 2012

The Kanra is one of those hotels that goes for design awards at the expense of practical functionality travelers expect. The lighting over the in-room double sinks is so poor that shaving or putting on makeup is difficult, at best, What little storage there is is taken up by the hotel's paraphenalia (tea sets, rice cooker, room service menus, etc.). The same goes for places to store toiletries: aside from a good-sized table in the sitting area, there's no unoccupied horizontal space to put anything. I'm sure the architect & interior designer are pleased with the awards & kudos they've received for the Kanra. But I'll bet they stay somewhere else when they're in town.

  • Stayed: October 2012, traveled with friends
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3  Thank peters42016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ホテルカンラ京都, 予約担当 at Hotel Kanra Kyoto, responded to this reviewResponded July 19, 2014

Thank you so much for choosing our hotel to stay with.
We would diligently make effort to sophisticate our service as to respond to all feedbacks from our guests mean so much to us. We would look forward to serving you again, hoping that it will be a better stay to recall. Thank you!

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Reviewed November 2, 2012 via mobile

I am blown away by this hotel. The room is both authentic yet modern. Beautiful design and decor. Feels like Japan. Not your corporate feel. Wooden bathtub and lively shower, the entire shower room smells like a pine forest. The huge bed is very comfi. My only complaint isthat room maid knocked on the door around 8:30AM despite "do not disturb sign". She woke me up. But not do bad since lots to see in Kyoto:)
This hotel will certainly be one of the most memorable luxury hotels I've ever stated at!

  • Stayed: November 2012
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Thank Danib99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ホテルカンラ京都, 予約担当 at Hotel Kanra Kyoto, responded to this reviewResponded July 19, 2014

Thank you so much for choosing our hotel to stay with.
We are very sorry for knocking on your door in the morning and woke you up while it was unrequired at all. In spite of this trouble caused by our mistake which should not ever repeat, with all respect, we appreciate your generosity for turning it into an early start of the day to expand the Kyoto experience of your own! We look forward to serving you again. Thank you!

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Reviewed October 29, 2012

Unbelievably good. The quality of the room and its fittings will make you giggle with astonishment and excitement. First class hotel and ranks right alongside some of the rooms at the big hotel chains like Ritz Carlton and Fours Seasons groups I have stayed at. The exception is that here as the hotel is so small the service goes beyond anything I have experienced before. Simply amazing. The entire front desk couldn't have been more helpful with suggestions and recommendations and one of them (Tabata) went out of her way to make our stay as enjoyable as it was. Our two nights there went too quickly. Tip - Take advantage of the free bicycles the hotel offers and take yourself for a self guided tour of the city. Given you can ride on the footpaths it makes for a fanstatically safe way to see the sights. Oh...and get your breakfast outside the hotel. What they charge at the in house restaurant for breakfast is rather sill so we just skipped it and ate at local cafes for a fraction of the price.Can't recommend this hotel strongly enough. Nor its staff. All first class. The only drawback would be total lack of stroage space. Zero. none. But lilving out of a suitcase for 2 nights is not a hardship at this place.

  • Stayed: October 2012, traveled as a couple
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Thank nw05250
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ホテルカンラ京都, 予約担当 at Hotel Kanra Kyoto, responded to this reviewResponded July 19, 2014

Thank you so much for staying with us, and providing such overwhelmigly positive review of the stay. All the staffs here at Hotel Kanra Kyoto are more than happy to help making you feel that your time spent here is worth the memory of life time. We would very much look forward to serving you, again. Thank you!

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Reviewed October 28, 2012

This hotel is a gem. Bouique hotel focused on service and your experience. Stayed for 4 nights. Staff are amazing - dedicated to you for your stay. Largest bed I have ever slept in - 2 queen beds put together. Had the duplex suite - worth the money for space and amenities. The cedar bath is great after a day of touring - and it holds two comfortably! The outdoor zen area off the downstairs living room is a treat for sipping sake. Bath amenities are top flight. The top-of-the line Toto will not disappoint in the bathroom. Our room faced the street, but was shielded from most street noise - light sleepers may need white noise. One thought is that with the size of the bed, suitcase storage can be limited. When you enter it is Zen-like - colored lighting, small restaurant. The taxi drops you off beside the 7-11 as the entrance is slightly down a side street - this adds to the feeling you are definitely in Kyoto - this is good. Most guests appeared to be American or European. Overall - 5 stars. Highly recommended. Taxis in Kyoto are expensive for getting around - 640 yen to start. Metro is limited as Metro does not exchange with private railways or JR, but a 2 block walk away to Gojo Station. Get the JR Pass and use it for the trip from Tokyo and vist Nara and Arayshimaya. Nara is well signed; Arayshimaya unsigned for English - but you will get lots of help when you are standing in front of a signpost. Hotel is a walk from the tourist sites, but learn to use Metro, bus and trains and you will get the better travel experience. Amazing trip made exceptional by the staff at Kanra.

Room Tip: Duplex or large suite
  • Stayed: October 2012, traveled as a couple
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Thank Ralff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ホテルカンラ京都, 予約担当 at Hotel Kanra Kyoto, responded to this reviewResponded July 19, 2014

Thank you so much for choosing our hotel to stay with.
Next time, we would love to have you stayed in other kinds of rooms at our hotel as well, and know how you would find the different concepts in style then.-hoping you would enjoy just as much. Furthermore, please let us advise you the little tips to get around the town making the full use of public transportation. You could be, hopefully, surprised how efficient it could get once you know the trick! We look forward to serving you again. Thank you!

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Reviewed October 22, 2012

My parents and I stayed at Kanra for 3 nights. Kanra is a modern hotel with traditional Japanese touch. We stayed in the superior room, it looked just like in the photos from their website, feel more spacious and very comfortable. The entire place was pleasant, clean and beautiful. The staffs were wonderful, speak excellent English, help us arranging the restaurant and taxi, always responded quickly to our needs.

It's about 15 min walk from Kanra to Kyoto Station. Other than many restaurant choices in and around the Kyoto Station, we also went to supermarket to buy fresh fruits and vegetables, which we normally didn't get to eat enough while traveling. Other than food, the central location allowed us to return in the afternoon, took a little rest at the hotel and out for fun again after some recharging. This was extremely helpful since we walked a lot in Kyoto.

The lighting in the room was very soft and surely not bright enough for lady to do makeup, we asked for a sitting chair next to the window so the problems solved while there's plenty daylight in the morning.

We had a great stay at Kanra and highly recommend it!

  • Stayed: October 2012, traveled with family
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Thank mochi-paws
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ホテルカンラ京都, 予約担当 at Hotel Kanra Kyoto, responded to this reviewResponded July 19, 2014

Thank you so much for staying with us.
We understand, welcoming guests daily from all over the world, that the needs of our amazing guests vary broadly and requires individual attentions in order to make us provide the best experience possible to them. Please let us share your ideas, and we would love to see what we could do about it.
We would very much look forward to serving you, again. Thank you!

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