I stayed here for one night.
They said that the check-in was evening after 16:00 when I made a reservation on the telephone, so I asked to put my baggage in the day and they said OK.
On that day, when I go to put my baggage, the owner was absent, and there was one boy of the caretaker. I said hello, he seemed to be troublesome and said, "Put the baggage around". Without greetings or smile. What a rude boy!
When I visited here again for check-in at 17:00 in the evening, also the owner was absent. I called someone many times, but nobody came out. After I was kept waiting more than ten minutes, the young girl appeared.
I said "Check-in, please." , but she said "I can't."
"Why? You told me to come in the evening!" I asked.
"Because now there is not an owner, I cannot file for the check-in. Would you go out until she comes back? "
Well, well, well, I see... It's raining terribly outside, isn't it?
After having repeated a question and answer for a while, she went for someone. And then...oh, here came the rude boy!
He came and said, "I'm filing for the check-in, pay your fee."
Of course without greetings or smile.
He gave a businesslike explanation by fast talking and guided me to the room.
I received linen, and he said only "Please do it yourself."
Thank you boy, I love to make my bed with a wet body by the rain!
Next morning, I went to the entrance hall for check-out and met an owner for the first time there.
"Thank you very much." I said.
"Well, thanks." She answered while staring at the monitor of her PC.
Of course without apology, greetings or smile.
The house is great. The room is fantastic.
It is 100 years ago Japanese style with modern tastes.
In addition, convenience of access is very good.
All is a splendid hotel, except the hospitality of the employee.
I never stay here again.
- Official Description (provided by the hotel):
- "Guest House RAKUZA" is Japanese style guest house, cheap hostel in Kyoto, Gion. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Orbitz, Travelocity, Priceline, Hotwire, Rakuten, Agoda, getaroom.com and Cheap Tickets so you can book your Guest house Rakuza reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.