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“Great Hotel”

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Citadines Karasuma-Gojo Kyoto
Ranked #10 of 369 Hotels / Ryokan in Kyoto
Certificate of Excellence
Kuala Lumpur, Malaysia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great Hotel”
Reviewed June 11, 2014

We stay at Citadines, Kyoto for 4 nights and we like the hotel very much.
1) Location: The location is very close to subways and railway. The are a lot of nice restaurants and shopping places around in walking distances (20-30 minutes walk). There is a 24 hours convenience shop, 100 yen shop and 7-11 shop at very near distance.
2) Staffs: Staffs a friendly, helpful and professional.
3) Room : rooms are clean, comfortable, modern, and equipped with small kitchen.
4) Price : reasonable price.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank chliau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,818 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (249)
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English first
Sydney, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 10, 2014 via mobile

We had an excellent stay here - the staff were very helpful & friendly. There's a laundry where you can do your own washing & drying which I've recently learnt is somewhat rare in japan and can be expensive if the hotel does it for you instead...

Stayed June 2014, traveled as a couple
Helpful?
2 Thank NMR100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed June 9, 2014

If you're looking for a clean, modern abode in Kyoto, this is a great choice. The staff were super friendly and the hotel provided fantastic information in their room with tips on how to get to each sightseeing spot and the recommended mode of transport to each. They even gave me a map of restaurants nearby, which was really helpful (don't miss the Italian restaurant nearby. It's 1000 yen for a set lunch and really delicious!!)

After a week of travelling in Japan, I was relieved that I got to do laundry in their machines downstairs!

The only downside we had was that the room we were put in was facing a wall, so we didn't get much sunlight. Otherwise, the amenities are perfect for a longer stay since you can hop into a nearby supermarket and then come back to cook on the small stove.

Note: the hotel is also a 10-15 min walk away from the main street Shijo-dori, so be prepared to walk! I stayed in a ryokan in Gion after I checked out and there were many more things around to do, but for modern conveniences you can beat this place!

Room Tip: Ask for a higher floor with a view - ours was facing a concrete wall.
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  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank thefearlessdiner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed June 8, 2014

We have stayed at this hotel several times and the place continues to be a great value in a great location in Kyoto. The rooms are clean and well maintained. The mini kitchen is a big plus as we typically use the microwave oven and dishes provided. The room size is slightly larger than average than typical Japanese hotels. The hotel provides free WiFi throughout its facility. There is a coin operated laundry room downstairs. There is no exercise room. I have always been able to get receptionists who speak English. The hotel is located conveniently a few blocks from the Kyoto station and also next to the Gojo station of the subway system. There are numerous restaurants and convenience stores in the area and it is waking distance to places like Nishiki market and Gion. Shijo street, where a lot of shopping establishments are located, is also nearby.
Overall, this is a highly recommended hotel with good prices if you are not looking for a full service hotel.

  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cyjchang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed June 8, 2014 via mobile

A reasonable hotel but surprising to see it so highly ranked given there are some definite drawbacks.

The biggest issue we had was with the lack of knowledge from front desk staff. They provided an inaccurate timetable for the Haruka trains to Kansai Airport (important times are right so as to ensure you don't miss flight), had limited knowledge on how to get to major tourist attractions and, generally, were not proactive in responding to queries. For example, it was only on the day of departure we found out that you can get a local bus map and day passes at the nearby subway station. This was in spite of questions we had asked the previous day on bus travel options.

The breakfast definitely isn't worth paying for; small selection of lukewarm items. Head to the charming Teramachi-dori for lovely French-style bakeries.

Whilst Kyoto is a great city for walking, the Citadines is about a 30 minute walk from the bustling heart of the city (Gion, Sanjo-dori etc).

All that said, the rooms are of a good size and perfectly comfortable for a short stay in this amazing city. Just make sure you do plenty of your own research and don't expect to get too much support from the front desk staff.

Stayed June 2014, traveled as a couple
Helpful?
4 Thank scothack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
British Columbia Canada
Level Contributor
33 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed June 7, 2014

We stayed at Citadines Kyoto from May 30-June 4, 2014. They had sent us directions from the train station to give to the taxi driver that were in Japanese. We handed these to the driver and literally a few minutes later we arrived at the hotel. Check in was a breeze. Our room was a studio which was perfect for the two of us. While the hotel is not a 5 star hotel, it was spotlessly clean and enabled us to cook some of our meals to save more money. Some advice though: there is a Fresco grocery store to the left as you exit the building but it is small and not very clean. We found another one to the right of the hotel, about 4 blocks down which was much bigger, more selection and much cleaner. The hotel staff were able to give good directions on places we wanted to go and overall we would definitely recommend this hotel to anyone heading to Tokyo that wants to save money for touring and the ability to cook some of your own meals. Thank you Citadine staff.

Room Tip: We were happy with our room on the 8th floor looking out on the city street.
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  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mika98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gulf Coast
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 7, 2014

This property always scores highly with reviewers.
We have wanted to visit Kyoto for five years now. Every year I have done my pre-trip research and every year Citadines makes my short list of potential places to stay.
Finally...in March we went to Fabulous Kyoto and stayed at this property for 8 nights. We also spent our first 4 nights at the Granvia in Kyoto station (much more $$ per night)

I am happy to confirm that the location is fantastic for public transportation, 7-11 for ATM cash and room snacks, Japanese quality fast food (think Coco Curry), and morning coffee (McDonald's).

I was concerned about the room furniture having an "Ikea look" in the photos. No worry here. Seating was comfortable and so were the beds. The kitchenette was complete, though we used it very little. Still. It was nice to have a cold Kirin or Sapporo waiting in the room after a day on the town.

I am pleased to add my endorsement to the long list of positive reviews this "business" hotel deserves the ratings. If you are on an expense account or just can't do without room service, then stay at the Granvia. If you would rather spend your travel dollar enjoying a wonderful, albeit expensive city.....this is your place.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dfwstrider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Citadines Karasuma-Gojo Kyoto

Property: Citadines Karasuma-Gojo Kyoto
Address: 432 Matsuyacho, Gojo Karasuma-dori Higashi-iru, Shimogyo-ku, Kyoto 600-8105, Kyoto Prefecture
Phone Number:
Location: Japan > Kinki > Kyoto Prefecture > Kyoto > Shimogyo-ku
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Restaurant
Hotel Style:
#3 Family Hotel in Kyoto
#3 Romantic Hotel in Kyoto
#9 Business Hotel in Kyoto
#13 Best Value Hotel in Kyoto
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Citadines Karasuma-Gojo Kyoto 3.5*
Number of rooms: 124
Official Description (provided by the hotel):
Ideal for business and leisure travel, Citadines Karasuma-Gojo Kyoto is located a short walk from the business district and Kyoto's tourist belt. Restaurants, shopping and entertainment are close by as are many of the cultural heritage sites. For destinations throughout the city, the subway is highly efficient and the Gojo subway station is outside the residence. It is one stop from the main Kyoto station of Shinkansen. These stylish serviced residences provide the comfort, convenience and security desired while living and working in Kyoto. Choice of Apart'hotel Choose from the studio twin, studio double, studio premier twin, studio premier double and one bedroom premier for the apartment that suits your requirements and budget. Each of these Kyoto serviced apartments is fully furnished with stylish interiors, designer fittings and modern amenities. The prime address allows for easy access to the city as well as a retreat with 24 hour security, services and facilities. The resident's programmes provide the opportunity to explore and discover Kyoto. Relax in the resident's lounge and work efficiently with business facilities available. Ideal Location Discover Kyoto, the cultural center of Japan. The vast number of world heritage sites, shrines, temples, palaces, and cultural facilities are easily accessible to you from Citadines Karasuma-Gojo Kyoto. Shopping, restaurants and entertainment venues are also close by the residence and the business district is a convenient 10 minute walk. The Gojo Subway station is one minute from the residence offering access to the network of subways throughout the city. Comfort and Convenience Every apartment is designed to offer space to relax with the amenities to live, work and entertain in comfort. Each apartment is fully furnished with modern and stylish fittings. The fully equipped kitchen has a cooker hob and hood, microwave, refrigerator, and glassware, crockery, cutlery and utensils. Also provided are the bedroom linens, bathroom towels and toiletries and daily cleaning services. Broadband internet access is available in each residence along with direct dial telephone and IDD service. The home entertainment system includes satellite TV, cable, DVD and a HiFi system. To accommodate your stay you may choose extra services from the flexible service menu to fit your budget and lifestyle. Included are the daily maid service, daily continental breakfast, automatic laundry, dry cleaning service and private car park. ... more   less 
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Also Known As:
Citadines Kyoto Karasuma Gojo Hotel Kyoto

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