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“Great little gem”
Review of Hotel Mume

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Hotel Mume
Ranked #2 of 366 Hotels / Ryokan in Kyoto
Certificate of Excellence
Chicago, Illinois
Level Contributor
95 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
“Great little gem”
Reviewed September 19, 2013 via mobile

I think this is one of the nicest places I have stayed in. The staff is exceptionally great. Cannot praise them enough.

Great location
Very comfortable room
Great value
Great service

Well worth coming back to kyoto, if only to stay here again. Hopefully they will continue what the are doing

Most places could learn from their example

Helpful?
2 Thank harryruby
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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686 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (146)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Vietnamese first
  • Any
English first
Rome, Italy
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 15, 2013

My husband and I were at a loss as to where to stay during our 5 night stay in Kyoto and by chance came across the Mume hotel on Tripadvisor. After reading all the amazing reviews we went ahead and booked the butterfly room.
We were not disappointed and we can truly say that everything that had been written was exact so just go for it and book!!!
We just want to say one thing- ALL the staff that make up the Mume are exquisite, kind and really go out of their way. We have travelled to many places and stayed in 5 star hotels but have never experienced this kind of service and hospitality.
Thank you all!!!!
We stayed 23rd to 28th August

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank angeseb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
29 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed September 12, 2013

Before arriving for our stay at Mume, I corresponded with the hotel staff with regards to a birthday surprise I intended to give my bf. They agreed to help buy the birthday cake, and gave superb suggestion to bring the cake into the room during their happy hour along with red wine! Beautiful & thoughtful setup!

Upon reaching, the hotel staff offered to give us directions and maps as well as recommendations.
The room(Butterfly) is awesome. The staff showed us our room, and explained what was in the room and how to use everything, eg. humidifier, cd player.With the room lighting and the lovely mix of oriental furniture, with the brilliant mix of bold red and black, coupled with the music from the CD player (a range of cds to choose from), sets a lovely, romantic mood in the room.

I was blown away again at breakfast, looking at the food they served. A variety of very nutritional and satisfying breakfast. Tea/ coffee, fruit juice, eggs, yoghurt, fruits, soup and the bread and croissant was absolutely delicious!

Upon checking out, the staff asked where we were going and offered to check our train timing and directions, and even to the extent of calling our next hotel to ask for directions from train stations, printed out, highlighted, very clear and precise directions given.

Thing to note: We knocked on the red door when we got there, but there's a button to the left on the wall, that was hidden behind some plants, that's the buzzer to press.

Definitely on my list when I visit Kyoto again, would love to try the other rooms.
And again I must commend on the friendly hotel staff, impeccable service! I would give them 8 Stars if Tripadvisor allows for it.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank xrainedropsx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chicago
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed September 3, 2013

during the stay, we kept on saying how amazing this place is because the service is unparalleled. it is a very small hotel and therefore they take care of everything and really seem to enjoy it. there is no complaining or expecting tip. in great location. would stay there again without a doubt. the service is total worth any extra cost you might have to pay and in the country where some visitors might not speak the language, this is key and totally worth it.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank boo99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed August 28, 2013 via mobile

We spent four days and three nights at Mume, hands on the best service and personal atenttion we've ever experienced in all our travels so far. The decor, location, cleanliness, breakfast and again personal attention were out of this world. If going to Kyoto it is mandatory to stay at Mume.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank LAVVphoto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laguna Niguel, California
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed August 26, 2013

My husband and I stayed here on our honeymoon in Japan. Everything from the rooms, to the breakfasts, to the service was thoughtful and excellently executed. We had the Moon room, which while was somewhat absent of natural light since the window faced an alley way, it was still well lit within the room with all the lights on. The room was quite large compared to the typical Japanese hotel room, and beautifully decorated with a wonderful traditional lantern light, with a mix of modern and traditional. The only con was that the beds are separated into two twins with a bare bar of wood (part of the bed frame) in between, which can be tough for couples, but this seemed to be a common theme in most Japanese hotels we stayed at outside of Tokyo.

The breakfasts were delicious, with the sweetest fruit, most flavorful soups, and most chewy breads, and crisp croissants imaginable. A wonderful start to our event filled time in Kyoto.

The staff was extremely friendly, and spoke English extremely well. Don't be afraid to ask them for recommendations of tourist sights, stores, and restaurants. We had some of the best food during our entire honeymoon during our stay in Kyoto thanks to the staff's excellent restaurant recommendations (namely their recommendations for okonomiyaki and tonkotsu).

All in all, it was a wonderful stay, especially since it was so centrally located.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Jennifer B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed August 18, 2013

Pros: Location (they will even tell you the best way to get to hotel), Rooms & Decor.
Breakfast truly amazing (though I did not dare try Spinach soup, soup of the day), They have plenty regardless of how picky you are.
The experience at this hotel is beyond amazing..
They let us know where to go, best way to get there.
They recommended restaurants based on our taste (great recommendation). Had best food EVER.....
They even had stamps... and sent my 2 post cards free of charge.... the gesture and service is amazing, they really thought about everything to make your stay perfect!
You want a taxi? Though it was not necessary since I can jump in front of a taxi, the girl was willing to walk down with us 2 blocks to flag a taxi! that was very thoughtful and nice .... she did recommend WHICH taxis are nicer to foreigners for us to flag down...
They even asked us if we needed help planning how to get to our next hotel/destination etc. . .
Very nice staff, speak good English.
Oh yes... before I forget... I love the high tech toilet... your toilet is too smart!!! lol

Cons: None

Recommendation for hotel: Don't need to try so hard, you guys are just awesome!!!
Some of the newer staff was nervous.... don't need to be...... I guess being American, we tend to look intimating, arrogant, easily annoyed, and hard to please.....
Relax, take it easy, and keep up the great job!
I will return ......

Room Tip: Check out their website, I am sure regardless of room you choose you will be happy.
See more room tips
  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank devinezqui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Mume

Property: Hotel Mume
Address: 261 Shinmonzen dori, Umemotocho, Higashiyama-ku, Kyoto 605-0064, Kyoto Prefecture
Location: Japan > Kinki > Kyoto Prefecture > Kyoto > Gion
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #2 of 366 Hotels / Ryokan in Kyoto
Number of rooms: 7
Reservation Options:
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