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“Suprising!” 5 of 5 bubbles
Review of Hotel Mume

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Hotel Mume
Ranked #2 of 362 Hotels / Ryokan in Kyoto
Certificate of Excellence
Belo Horizonte, MG
2 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Suprising!”
5 of 5 bubbles Reviewed January 30, 2013

Great hotel, I am writing this rewiev from a Butterfly room, which in lovely decorated, comfortable, romantic, quiet. Breakfast is good, lot of fruits every day, vegetable soup, fresh baked bread... Perfect!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
15 Thank Marijita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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671 reviews from our community

Traveler rating
    632
    28
    9
    2
    0
See reviews for
103
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (142)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Vietnamese first
  • Any
English first
Naples, FL
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed January 29, 2013

As a veteran of the hospitality industry, it really takes a lot to knock my socks off when I stay at a hotel. Mume did so in a very impactful way. The service is so genuine and caring that the property could have been a dump and I'd still have fond memories - but, the property is far from a dump - it's perfect. Small, contemporary, spotless and very comfortable.

The location isn't for someone who needs to be at 'main and main' but we prefer to be slightly off the beaten path and afforded the opportunity to discover less touristy neighborhoods. That being said, the access is easy, there are multiple train and subway options nearby, and we had no trouble finding it.

I'd highly recommend Mume and can't wait to get back and visit one of my favorite hotels in the world.

  • Stayed October 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank FLCOBIZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steamboat Springs, Colorado
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed January 21, 2013

We have just received a holiday card from Mume. Our stay there in early November 2012 was the highlight of our trip to China and Japan. The staff were wonderful. They suggested a guide/driver who was extremely knowledgeable and very efficient. Well worth the expense. Other guests who did not use a guide did not see as much as we. We stayed in a Butterfly room which was comfortable and well appointed. The evening happy hour included free coctails and allowed us to meet and mingle with the other guests. We highly recommend staying at this botique hotel.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank BriFitz_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, UK
Level Contributor
36 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed January 20, 2013

We stayed two night in January with our 11 month old son. As others have said Hisako and her team go out of their way to ensure that you feel as comfortable as possible.

The rooms were very clean and well equipped but it is the service that makes Mume standout from the crowd. Nothing was to much bother for anyone, and they looked after our son very well.

We got some great tips on restaurants and also where to visit during our short stay. If you are there for the shopping or sightseeing then there is plenty to do within walking distance as Gion is the old part of Kyoto. If you want to see the Golden Pavillion then this is c30 min taxi ride.

If you like great service and small hotels then you would be mad to say anywhere else.

  • Stayed January 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank BenjyLondon_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oslo
Level Contributor
77 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 bubbles Reviewed January 20, 2013

I wouldn't stay elsewhere in Kyoto, this is such a beautiful boutique hotel. Location in the old town is lovely and very convenient, as it is close to many attractions and places to go out, but also to one of the main transport hubs. The hotel itself if very nicely decorated, with a lovely and relaxing common room/bar overlooking a stream. As soon as we arrived we were offered drinks and snacks while we did the check-in, and during our whole stay the staff made sure we always had everything we needed, and more.

We stayed in the Moon room, which is the cheapest but it's still great. The bed was huge and comfortable, bathroom was 5 stars, and of course everything was spotless. The only downside is that the room was very, very close to the building next door, so the room had absolutely no day light.

They had lots of small attentions, like the happy hour every afternoon, and fresh flowers that left an heavenly scent in the corridor. This is probably one of the best places I've stayed in.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank nordavind
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed January 18, 2013

We stayed at the Mume in Kyoto for 4 nights in January. The experience was as good as we have had anywhere in the world including 5 star hotels that cost 4 times more than the Mume.
The staff are very accommodating, all speak good english and are always offering advice on where to go and what to do. They made bookings in hard to get restaurants for us and even went to the trouble of arranging a tour of a historic restaurant building after we had finished our meal.
We will always stay at the Mume when we visit Kyoto.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank D J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed January 10, 2013

We recently stayed at the Mume Hotel for 3 nights and were delighted and enchanted by the beauty, grace and unsurpassed service. Hisako and her team of angels were beyond helpful and hospitable. Every request was met with care and diligence. The hotel itself is aesthetically stunning, full of antiques and beautiful flowers. Even the waste paper baskets are beautiful. Hisako is a most gracious host, she made us feel like royalty. Mume is just delightful.

Room Tip: We were in the Butterfly room but all of the rooms are beautiful
See more room tips
  • Stayed January 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank annielooby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Mume

Property: Hotel Mume
Address: 261 Shinmonzen dori, Umemotocho, Higashiyama-ku, Kyoto 605-0064, Kyoto Prefecture
Location: Japan > Kinki > Kyoto Prefecture > Kyoto > City Center
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #2 of 362 Hotels / Ryokan in Kyoto
Number of rooms: 7

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