The women who run this hotel are your personal concierge. We had room 8 which is a large suite with a sitting room, your own personal computer, lovely bedroom, marvelous bath and outdoor balcony. The cocktail hour was well attended with hotel patrons so that we could chat and find out what people were enjoying in Kyoto. Only 7 rooms and the other room on our floor I peeked in - quite small compared to our suite but still lovely. Breakfast comes with the room and it was exquisite. Fabulous location to walk to shrines, the pontocho district and the market downtown and everything we wanted to see and do in Kyoto we could walk. Only 10 minutes by cab from train station. Service is unsurpassed.