We loved our stay at BenTen East. It’s the second time I’ve stayed at a machiya in Kyoto and I loved that this one was exceptionally clean and cozy, complete with all the necessary amenities. Daily housekeeping was awesome. The neighborhood was also incredibly charming. What truly stood out was the fantastic e-concierge service provided. The team rendered extensive help with restaurant and train-ticket bookings as well as activity/trip plannings. Thank you!
Our family of 7 had a great experience staying here. They were really helpful and even prepared a detailed itinerary before the trip. The place was comfortable, cosy and relatively convenient (10 mins walk to the city area). We had a great time there and would definitely go back there again.! Thanks for the wonderful experience.