We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A great experience”
Review of Hiiragiya Bekkan

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Hiiragiya Bekkan
Ranked #100 of 369 Hotels / Ryokan in Kyoto
Certificate of Excellence
Uk
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“A great experience”
Reviewed November 15, 2011

A real taste of traditional japanese hospitality, we loved our stay here. The garden views are lovely and the staff were incredibly polite and friendly. Our favourite thing about our stay though was the food, which was absolutely incredible. As good as anything we tasted during our trip.

Room Tip: Garden views were the nicest.
See more room tips
  • Stayed April 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank dam1an
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

106 reviews from our community

Traveler rating
    69
    30
    6
    1
    0
See reviews for
31
41
6
3
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed November 1, 2011

Hiiragiya Bekkan feels like a traditional Japanese family. There is one lead attendent who served us during our two night stay. She asked us what time we want breakfast and dinner to be served, and when we want to take our shower (morning and night shower). She only offered two time options for meals and shower (7:30am or 8:30am for breakfast) and (7:30pm or 8pm for dinner). So in a way, she was like a mom who passively make us wake up early during our holiday.

The ryokan obviously has a rather long history. It shows its age here and there. So if you are looking for a very luxurious stay, this may not be the choice for you. However, it has a nice garden, attentive staff, and a reserved shared bath (reserve a time for you and your spouse / family). It makes you feel like staying at a traditional Japanese family.

I am not sure, but I think I might have pick a simple breakfast and dinner. I felt the dinner was quite standard kaiseki. Food tastes good, but no special / premium ingredients like fatty tuna or such.

The location is great. It is only 2 small blocks from subway station Kyoto-shiyakusho-mae, on the Kyoto city Tozai line. On the hotel street, there are some Western restaurants on the street, and the fashion store Commes Des Garcons. Near the hotel, there is the Musemum of Kyoto, and a nice market.

20mins walk from Gion on Shijo dori. To go to the temples in the Eastern Kyoto, you can take the subway for 2 stations and get off at Higashiyama and then change to bus.

One bad thing about the location is, it is right next to the street, so for people who stay on the side facing the street, you would hear some cars passing by at night.

Lastly, no wireless, but there is a laptop with internet service at the hotel's living room

Room Tip: Ask for the rooms away from the street. But corner room (which is closer to the street) also has a n...
See more room tips
  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Elflike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 12, 2011

If you can afford it, stay in the more expensive sister ryokan, the Hiiragiya.

That said, this is one of the nicer ryokans in this price range. Nicer than Montonago. Kaiseki dinner has many items that may not suit the western palette. Pretty traditional Japanese gardens. Make sure to ask for a room with an en suite bathroom, otherwise shared restrooms. Shared hot tub is nice and can be reserved for private use.

  • Stayed September 2010, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
5 Thank Ali H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tokushima
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed August 3, 2011

We really enjoyed our one night stay at Hiiragiya Bekkan.

Booking the accommodation went smoothly as a member of the staff there communicated with me completely in English. Basic rooms are 15,000 yen plus tax, 2,000 yen extra for garden view. A basic room is big enough for a couple or individual. We reserved this room plus a bigger room.

A taxi from Kyoto station cost 1400 yen, and the drivers should recognise the destination simply by name.

We were greeted outside the ryokan as our taxi pulled in.
At the entrance gate, we noted that the stepping stones were wet having been hosed down in anticipation of your arrival. A staff member took our bags from there and we checked in. English is limited but sufficient.

We padded down the carpetted hallways to our rooms which were located side by side at the end of the building. The smaller room had a view of a Japanese stone garden feature, while the bigger room actually opened up into the main garden. Glad we didn't pay 2,000 extra for the view we got for free.

The receptionist served us some welcome tea with Kyoto sweets, then organised our bath time and dinner time. We then settled into the room.

An attendant came in to measure us for our yukata (light Japanese robes). She looked each of us up and down measuring us against the wood panelling. She was back with our perfect sized yukata - this for four adults from sizes M to XXXXL!

The baths were very nice. Very low water pressure in the showers, and the wooden seats are tiny, but the baths are great for soaking and everything you need soap-wise is in the bathroom.

After our baths, we slipped into the yukata and relaxed before dinner. Our room attendant Tomoko introduced herself to us, then started serving up our multi-course kaiseki meal. If you're not a fan of fish and seafood, then you probably won't enjoy kaiseki, as every dish bar the dessert has a seafood component.

We loved the meal. The portions seem very small, but you will be satisfied by the end of the meal. The visual presentation and flavour combinations are surprising and pleasant. Our only complaint was that the courses were brought out too quickly (before we had even touched one course, another would appear, with Tomoko urging us to eat "next, next"). When we mentioned that the meal was rushed, it seemed like they stopped serving us all together. Then we were told that when we were ready for rice and dessert, to call to the front.

Around the middle of the meal, Tomoko bought some toys for my two year old to play with. She also noticed that my daughter loved trying on the adult slippers to wear down the hall, so she brought her a kiddie sized pair. Later, she brought light towels for my baby to lie on so he'd be more comfortable on the cushions. So considerate!

After dinner, our beds were laid out, breakfast time was confirmed and we were left until the morning.

A light knock on the door, and Tomoko was in to put away the beds. She then brought in an English language newspaper (nice touch) with our breakfast trays. I had opted for the Japanese food, but next time would try the Western option as the Japanese food was too 'fishy' that early in the morning. We chatted with Tomoko a little about our plans in Kyoto, ate breakfast at a leisurely pace and then we checked out.

The staff kindly called taxis for us, and waited for us right until the taxi turned the last corner away from the ryokan, bowing deeply the whole time.

In Kyoto, I have stayed at Watazen, and Hiiragiya Bekkan is miles better than that in terms of the genuine and considerate service they offer. Their baths and bathing system are also superior (my sister was nervous about communal bathing so this was a great introduction to figure it out for herself in a low-pressure environment). Everything about this place was exemplary of Japanese hospitality and culture (except the dinner timing as mentioned). I would highly recommend this ryokan for a one-night peek into Japanese travel culture.

If you consider that a kaiseki meal in a restaurant costs upwards of 8,000 yen, then the money you spend to stay here is really quite reasonable. And if you're going to stay at a ryokan, do the whole dinner/breakfast option and luxuriate in the service. That's really what you are paying for at places like these.

Thank you Tomoko and all the staff at Hiiragiya Bekkan. This was an unforgetable experience, and hopefully one day, I can afford to stay at your Honkan!

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
8 Thank panipopos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tecoma, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 12, 2011

On my first trip to Japan my partner and I stayed at Hiiragya Bekkan for three nights. The hostess assigned to us was patient and excellent and the other staff always helpful and polite. While we had very little language in common, this was not an issue for our stay. The ritual nightly bath was magnificent and being able to do it for a wake up was also amazing, a real treat.
The food was extraordinary and was a highlight. We were fully introduced to and educated about Japanese food as prepared and served at this establishment.
I would fully commend Hiiragiya to anyone who wants to experience the culture of Japan. The introduction on their web page was also excellent and made me feel comfortable abou this new experience.
I would note that this city was very safe, clean, unbelievably clean, and so far away from the danger of the nuclear disaster as one could want.
I will definitely visit again.

  • Stayed April 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank jjulian53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Copenhagen, Denmark
Level Contributor
41 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed October 23, 2010

The set up is what we expected of a traditional Japanese luxury roykan - Room was clean, "Beds" comfortable. Staff was friendly and beautifully dressed.
Our experience: We arrived at 4.30 and had time to enjoy the atmosphere! We ( family of 5 with 3 teens) had 2 connecting rooms with garden view (think all rooms do). Before dinner we had a bath. We bathed in two groups: My husband with 2 teenage sons and our teenage daughter and me. The males's stunned facial expressions when they realized what they were about to do still make be smile, but the truth is, that it turned out to be a fun experience for all of us. We also had dinner and breakfast at the roykan. We are not able to determine the quality of our meals, since it was very different food for us, but from pictures and reviews of what other kaiseki meals offer, I am not sure that ours was so fantastic, but maybe it was? For us it was the only 2 meals during our vacation in Japan that we did not like.

  • Stayed October 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Aura4Laura
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Copenhagen, Denmark
Level Contributor
27 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed August 14, 2010

We stayed at the ryokan for one night and we will remember the afternoon, evening, night and morning for a very long time. It was a truely magic experience.

The location is in a small sidestreet in a very attractive part of Kyoto. The ryokan itself is an old and very charming house and we had two connection rooms upstairs with view over the small garden. Everything in the ryokan is an aesthetic inspiration.

We started with afternoon tea in the room. We went on with a Japanese bath downstairs and were given kimonos to wear (and careful instructions on how to put them on right). We then had dinner in the room and finally they made our beds on the tatami floor with wonderful, heavy quilts that made us sleep like we had been knocked out. We had breakfast in the room in the morning and were sad to have to leave this heavenly place.

Try a ryokan! And if you are in Kyoto, try the Hiiragiya Bekkan. You will not regret it.

  • Stayed February 2009, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KarmaKompas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Kyoto hotels
Motonago
#9 of 369 in Kyoto
347 reviews
Western Kyoto
Arashiyama Benkei
Arashiyama Benkei
#4 of 369 in Kyoto
294 reviews
Gion Hatanaka
#38 of 369 in Kyoto
294 reviews
Show Prices
Show Prices
Show Prices
City Center
Kyoto Garden Ryokan Yachiyo
Gion
Gion Yoshi-ima
Gion Yoshi-ima
#88 of 369 in Kyoto
165 reviews
Shimogyo-ku
Kikokuso
Kikokuso
#76 of 369 in Kyoto
191 reviews
Show Prices
Show Prices
Show Prices

Been to Hiiragiya Bekkan? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hiiragiya Bekkan

Property: Hiiragiya Bekkan
Address: 431 Yamamotocho, Gokomachi 2jo Sagaru, Nakagyo-ku, Kyoto 604-0933, Kyoto Prefecture
Location: Japan > Kinki > Kyoto Prefecture > Kyoto > City Center
Amenities:
Room Service
Hotel Style:
Ranked #100 of 369 Hotels / Ryokan in Kyoto
Price Range (Based on Average Rates): $$
Number of rooms: 14
Reservation Options:
TripAdvisor is proud to partner with Ctrip TA so you can book your Hiiragiya Bekkan reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing