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Hotel Sanoya
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Reviews (103)
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All reviewsprivate bathroomclose to the train stationhelped us navigatejapanese styleconvenient locationkaiseki mealkyoto towerbasementonsenryokan
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34 - 39 of 103 reviews
Reviewed April 5, 2014

I have stayed 2 nights in Hotel Sanoya 1 week ago, it was absolutely a great experience. As suggested by the male staff (sorry I forgot to ask your name), this is my first time to write something here. There are not too many comments about this Ryokan on internet, I was a bit worried about it at the beginning, luckily Hotel Sanoya left me a very nice memory. :)

All staff are helpful, nice and cheerful, the male staff can communicate in English. During my trip, the male staff and Ms. 小池 gave us a lot of help, Thank You once again! Japanese tatami room is clean and comfortable. Traditional Japanese dinner & breakfast taste really good. Its location near to Kyoto JR station / bus stop and Yodobashi, very convenient to go everywhere.

Must stay again whenever visit Kyoto in the future.

  • Stayed: March 2014, traveled as a couple
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1  Thank Limbo14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotesano, 支配人 at Hotel Sanoya, responded to this reviewResponded April 20, 2014

Thank your for your stay
we will more good service for our guest.
and more cleaning for guest room and more good make a offer for meals.
we look forward to your visit again.

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Reviewed April 2, 2014

A little bit expensive, but the location is great, and staff very helpful. Excellent Japanese breakfast everyday, and the room is also in Japan home style. Recommend this hotel to visitors who want to have a Japanese home experience with hotel rank service.

  • Stayed: April 2014
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Thank hkxforce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotesano, 支配人 at Hotel Sanoya, responded to this reviewResponded April 20, 2014

Thank you for your stay
we will more good service for our guest
and we`re going to do more cleanliness,comfortable for our guest
we look forward to your visit again

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 25, 2013

Overall, it was a very pleasant stay. The staff was wonderful and very helpful in assisting my MIL to get the information she needed to see certain shows. The rooms were a decent size, clean, and comfortable. It was nice having the feel of a traditional Japanese room, but also having our own bathroom, which a lot of the more traditional inns do not have. The location is very close to Kyoto Station. I'm a bit partial to staying near Gion, but this hotel's location to Kyoto station was very convenient for sightseeing. I would definitely recommend this hotel for those who plan to do a lot of sightseeing around Kyoto, as it's a great jumping off point.

  • Stayed: April 2013, traveled with family
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1  Thank A H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotesano, 支配人 at Hotel Sanoya, responded to this reviewResponded March 27, 2014

Thank you for your stay.
Our hotel is near here kyoto satation. It`s not far from kyoto station. It`s takes 3mit on foot
Our hotel is traditoinal japanese hotel. It say ryokan in japan.
The room is tatami room with bath and toitet. This is tranditional japanese room.
We have japanese style big pubilc bath.
Please come our hotel. we will good service for you. "Omote nashi !!"

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Reviewed April 15, 2013

This turns out to be one of the highlights of our week long Japan trip. We, a family of four (2 adults and 2 kids) booked this hotel after we couldn't find any regular hotels to be available in the first week of April. We gave it a try because some reviews said that they can speak English.

Our kids loved the one room tatami. It feels like slumber party to us. We slept on tatami which was very comfortable. We had one diner and two breakfasts at the place, all turned out well. If you haven't tried the multi-course meal, it's worth a try. We also tried the public same sex bath at the basement. It was nice to soak in the hot bath after a day long of walking. The staff were nice and even though only one or two staff can speak English, it wasn't an issue for us at all. We got through the communication part by hand signals and broken English. They also provides slipper and Japanese robes for you to wear after bath. You can wear the robe to the dinner inside the hotel.

Overall this is a three star traditional inn, not your five star luxury hotel. It's a hybrid between the modern hotel and the very traditional ryokan which requires lots of Japanese to get by. We loved it because the experience. Our kids said we should try the Japanese style next time. The only drawback was we had to get up early for breakfast. Last serving was at 8am. Given the time difference, it was very hard to get up early especially on your vacation.

BTW, if you want coffee in the morning, next door is Seattle Best Coffee which has very good coffee.

  • Stayed: April 2013, traveled with family
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1  Thank Lingling23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotesano, 支配人 at Hotel Sanoya, responded to this reviewResponded March 27, 2014

Thank you for your stay.
Our hotel be like famliy group in japan.because It`s comfortable in tatami room with no shoes.
we wan to be good service for you again. "OMOTE NASHI !!"
we have wifi service.

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Reviewed April 10, 2013

Overall, the stay is satisfactory, location is great. But I am not satisfied about the meals, when I had already passed my instruction about my diet to the reception. It was communicated not once but twice via phone call in Japanese, but on the 1st day (dinner and breakfast) and the 2nd day dinner itself, they did not turn out to my expectation. They manage to make it right on the final day of breakfast. Other than that, the stay is ok.

  • Stayed: April 2013, traveled with family
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1  Thank Mister_LIN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotesano, 支配人 at Hotel Sanoya, responded to this reviewResponded March 27, 2014

Thank you for your stay.
we`re so sorry.we will be ready good service for guest request next time.
we have a lot of meue for foreign guest. we have sukiyaki meal and shabu shabu
This is meat dishes.
please come to our hotel again.

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