Most of the reviews about this hotel have talked about its convenient location -- convenient if you are taking trains and if you are arriving via shinkansen from Tokyo or other parts of Japan or if you are taking the Haruka Express from Kansai International airport. It is not as convenient to other major sights and sites but since it's in the Kyoto station, you can take subways and buses and trains to go elsewhere.
It's a huge hotel and very popular with both locals and tourists so it's quite a feat that it is very efficiently run, the service runs like clockwork and the rooms are very well cleaned and maintained. Front desk and concierge are very helpful and always ready to answer questions, give directions, etc. The breakfast buffet is great since there are quite a number of Japanese choices and of high quality too. This is Japan after all so why not enjoy a typical Japanese breakfast? Having said that, the buffet also has western choices such as bacon, waffles, ham, salads and a very good bread basket -- the croissants were some of the best I have had.
I stayed here over Christmas with my family -- we had booked online many many months ahead and the staff were very accommodating and helpful when answering e-mails.
We were given 2 non smoking rooms next to each other and with a front and centre view of Kyoto Tower and the gorgeous mountains that surround the city. It was indeed a view we never got tired off.
I travel to Japan regularly and will make sure that this hotel is part of my future travel plans.
- Official Description (provided by the hotel):
- Beautiful 15-story hotel atop Kyoto Station - Broadband connection in all guest and banquet rooms - Easy access to Kansai Airport. ... more less
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