Can't beat the location of this hotel, it's right inside the complex of the Kyoto Station which makes it a super convenient base camp. It's a top notch hotel and they work hard to prove it. One staff woman was in a huge rush one day, running down the hall. As we were passing her she stopped immediately and gave us a patient, slow, respectful bow. After we exchanged greetings and a few pauses later, she took off running down the hall again. lol
Room was spacious, service and courtesy in general day after day made for such a nice and refreshing experience. A great breakfast buffet was included (make sure to double check).
If I had any criticism, it'd probably be that you have to pay an additional fee for access to the pool and gym. But even that is becoming more and more standard in the U.S., in Las Vegas certainly, etc. so I suppose it's not really a criticism. It'd sure be nice to have it included, but I understand it from a business perspective.
Other hotels in Japan strive for great customer service, but I definitely felt a difference in comparison. While others felt forced, with Hotel Granvia Kyoto it just felt like it came very natural for them. Experience was excellent, and would stay here again in heartbeat. No need for me to try another hotel.
- Official Description (provided by the hotel):
- Beautiful 15-story hotel atop Kyoto Station - Broadband connection in all guest and banquet rooms - Easy access to Kansai Airport. ... more less
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