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“Convenience + Service = Perfect!” 5 of 5 stars
Review of Hotel Granvia Kyoto

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Hotel Granvia Kyoto
Ranked #15 of 347 Hotels / Ryokan in Kyoto
Certificate of Excellence
Seattle
Level Contributor
64 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Convenience + Service = Perfect!”
5 of 5 stars Reviewed June 28, 2013

My family and I visited Kyoto and stayed in Hotel Granvia Kyoto for 3 nights. Coming off from the Shinkansen (bullet train), the location of Hotel Granvia within the Kyoto Station is very convenient. We had 2 rooms - one with a king size bed and the other with a queen size bed. Both were clean, spacious, facilities were adequate and they have free wifi in the rooms. My family enjoyed visiting the complimentary Guest Lounge on the 15th floor, where they have real fruit juices and coffee is superb. The staff at the Guest Lounge were very helpful especially with our travel needs. One person who stood out was Shogo Kawabata, Asst. Chief Concierge in the Guest Lounge. Shogo was patient, a very good listener, friendly and helpful in answering all our questions about our cultural questions. Since we happen to be in Kyoto on a rainy day, he was able to recommend to us alternative travel plans that can be enjoyed indoors. All these, makes our Kyoto even more meaningful and enjoyable. Thank you very much!

  • Stayed June 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank jollyexplorerSeattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Brattleboro, Vermont
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed June 28, 2013

The Hotel Granvia, conveniently, situated in the JR train station with easy access to buses and the Kyoto subway, is a very nice hotel. The room was spacious, well-serviced. and the front desk staff were very courteous. The concierge desk was manned by several people during operating hours. The concierge were very knowledgeable, friendly and eager to be of assistance. We did not eat in the hotel, but the café seemed popular. There are plenty of coffee shops, retail outlets and eateries in and around the station. There is an Isetan department store with a great food hall in the station and a unique rooftop garden. Highly recommend the Hotel Granvia - a five-star experience in a great location and surprisingly quiet given the proximity of trains.

Stayed June 2013, traveled as a couple
Helpful?
1 Thank connoisseur321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco Bay Area
Level Contributor
103 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed June 26, 2013

This was my second stay at this well located property. This time we were upgraded to a club level room, though the club was never open when we were there. Many good things to say about the place, including the availability of non-smoking rooms. Excellent concierge staff took good care of us. Price was right, including an excellent and diverse breakfast buffet. I must agree with one of the previous recent posters that the decor is very 80's. The rooms are in serious need of updating. Ugly velvet tufted headboards reminded me of a bad porn or Asian mafia movie concept. A bit too "disco" for my taste. I would stay here again because of the terrific location above the station and because of the helpful and gracious staff. But they need to invest in a major remodel of the rooms!

  • Stayed June 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Ciccibella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new york, ny
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 26, 2013

we stayed at the hotel granvia kyoto for 3 nights and had a terrific experience. we were upgraded to the concierge level and our experiences with the concierge staff was nothing short of excellent. they were uniformly friendly, helpful and very well-informed. definitely embellished our entire experience in kyoto. i highly recommend this hotel.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank LG170
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 26, 2013 via mobile

Our stay at the hotel was ok. The location is superb, it is inside the breathtaking Kyoto train station. Service was average, nothing bad and nothing sensational. A good choice if you want convenience.

  • Stayed June 2013
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank 308jcy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed June 25, 2013 via mobile

My family and i had a chance to stay here during our summer holiday. We arrived from osaka to kyoto by Shinkansen, which took only 15 minutes. After arrived at kyoto station i can see the hotel location clearly due a big sign of the hotel, where only just on top of kyoto station.

We checked in anf settled everything. We didnt need to queue so long for check in. The receptionist was very attentive.

The room was clean and very spacious, compare with osaka hotel that we stayed in. The bed was nice and we got kyoto city view from our window.

Overall, granvia kyoto is a good place to stay with convenient and accessible area, and good price for sure.

Ps: they have amazing concierge!!

  • Stayed June 2013
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank fnyh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed June 22, 2013

Very central and easy location. Room a bit 1980s for my taste - black carpet! Bathroom clean but tiling a bit grubby and hand basin cracked. Good lap pool (have to pay) . Bar very average and expensive.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank LJK198
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Granvia Kyoto

Property: Hotel Granvia Kyoto
Address: Shiokojisagaru, Karasumadori, Shimogyo-ku | JR Kyoto Station Central Gate, Kyoto 600-8216, Kyoto Prefecture
Location: Japan > Kinki > Kyoto Prefecture > Kyoto > Shimogyo-ku
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 347 Hotels / Ryokan in Kyoto
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hotel Granvia Kyoto 4.5*
Number of rooms: 535
Official Description (provided by the hotel):
Beautiful 15-story hotel atop Kyoto Station - Broadband connection in all guest and banquet rooms - Easy access to Kansai Airport. ... more   less 
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