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“Top hotel. More English TV please”

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Hotel Granvia Kyoto
Ranked #14 of 395 Hotels / Ryokan in Kyoto
Certificate of Excellence
Reviewed May 2, 2013

We stayed here for 2 nights in May. Overall a great experience.

Location is great - attached to the amazing Kyoto Station and a huge shopping mall/restaurants and opposite the Kyoto Tower. Very nice area to browse around, in between temples and ahrines.

Check-in the 'usual' efficient and friendly service you get to expect in Japan.

The rooms themselves are great. Roomy, (Of course) spotlessly clean. The bed is comfortable. We had a large, king size and it was very good, after a long day walking around.

Bathroom is a little small but effective. Shower is in the bath and has two fixed attachments on the wall. Not the most advanced but did the job fine.

TV was modern but, similar to many other Japanese hotels, suffered from a lack of English channels. Basically National geographic, Discovery and BBC World only. Come on hotels: "International" means international!

We tried the coffee shop in the lobby for breakfast. Great for crowd watching, coffee is really good but the croissants are below par, compared to many shops just outside.

Facilities are good, service is outstanding.

Try it. Nice place!

  • Stayed: May 2013, traveled with family
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Thank Mark H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed May 2, 2013

This is a tourist hotel right on top of the train station. It is good if you are coming to or leaving Kyoto on an early/late train. Otherwise, it is not a pleasant or quaint place to stay. The staff is perfectly nice. The rooms are in fairly good (basic) condition. The concierge was ultra helpful and would not accept a tip. Value for the money was fair. In the end, I would have rather stayed in a boutique or other local hotel, but this was fine.

  • Stayed: April 2013, traveled with family
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Thank DM9183
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 2, 2013

This hotel has the best location ever right inside the huge and busy Kyoto station. Everything you need is right there: food, shopping, exchange offices and you get to live for a few days inside a train station!!! As all Japanese people, the staff was more than perfect, ready to help you all the times. Rooms are big and very comfortable. You have all means of transportation right there at your door. Easy, fast and perfect!!!

Stayed: September 2012, traveled as a couple
Thank Adrianagut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 30, 2013

This is THE BEST place to stay in Kyoto for ~140 USD a night. It is situation right inside the Kyoto station. The station has an excellent mall and all the facilities that come along with a huge mall.

Rooms are big and very well furnished. WiFi is free and is available inside the rooms on unlimited devices!! Staff can speak proper English.

  • Stayed: April 2013, traveled with family
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Thank HaSiKh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 30, 2013

My husband and I recently stayed for 5 nights. Our room was very large and extremely comfortable. The service was excellent throughout our stay from the minute we checked in. We got some great advice from the concierge about some side trips and local sightseeting, and after trekking around all day and night, its location above the train station was welcome.

  • Stayed: April 2013, traveled as a couple
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Thank Trish B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 29, 2013

Americans aren't used to staying in a hotel at a train station but we had a great experience doing just that in Kyoto. The location is easy, of course, for arriving and departing by train. You also can catch the bus (buses are the way to go in Kyoto) to all tourist destinations. The only downside of the location is the outlying neighborhood isn't exciting, but there are a ton of eating choices in the train station or Gion is just a bus ride away. (The hotel has a number of restaurants, but they are pricey.)

But what we really loved at the Granvia was the service. Everyone in the hotel was attentive. In addition we were lucky enough to be have a room on the concierge floor where we were about the use the services of the concierge in the Granvia Lounge. To a man and woman they were wonderful. They gave us such great information and when we wanted to get tickets to see a baseball game in Hiroshima they bent over backward to help us find tickets in a nearly sold-out game. They were so helpful and a highlight of our trip.

  • Stayed: April 2013, traveled as a couple
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Thank scarpia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 28, 2013

Two 68-year-old friends stayed in this excellent hotel for 2 nights while seeing lovely Kyoto and found it practically equal to the Park Hyatt inTokyo, for half the price, in room comfort, staff service, concierge help--a great experience. The location in the architecturally striking Kyoto Station is a major plus for this hotel. It's perfect for older travelers with baggage. We had a south view room--I think it was a twin or one up from a twin-- and enjoyed the picture window view of the city. No noise from trains below. Breakfast at Les Temps was the best buffet of our trip with Western and Japanese food.

  • Stayed: April 2013, traveled with friends
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Thank Jo Ann V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Granvia Kyoto

Address: Shiokojisagaru, Karasumadori, Shimogyo-ku | JR Kyoto Station Central Gate, Kyoto 600-8216, Kyoto Prefecture
Location: Japan > Kinki > Kyoto Prefecture > Kyoto > Shimogyo-ku
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 395 Hotels / Ryokan in Kyoto
Price Range: $127 - $450 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Granvia Kyoto 4.5*
Number of rooms: 537
Official Description (provided by the hotel):
Beautiful 15-story hotel atop Kyoto Station - Broadband connection in all guest and banquet rooms - Easy access to Kansai Airport. ... more   less 
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