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Hotel Granvia Kyoto
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Reviews (3,234)
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All reviewstrain stationle tempsgranvia loungedepartment storestation complexconvenient locationcan't beat the locationhotel restaurantsexcellent locationlarge hotelcity viewyour doorstepkansai airportconcierge servicehigh floorsuperior roomeasy access
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Reviewed March 4, 2013

I stayed at Granvia hotel for 15 days on business. I had stayed at Hyatt Regency and JAL hotels in the past and can honestly say this is the best hotel in Kyoto considering its excellent location, room and food quality, and the value. My room was 1201 right in front of the Kyoto tower. The room is spacious with two comfortable chairs and a desk. One feature I liked is the alarm clock - the bedside lamps automatically light up 30 minutes before the alarm and gradually brighten until the alarm rings. Bathroom is also spacious. This is a pretty standard for Japanese hotels but you get a long pajama so no need to worry about bringing yours from home.

There are 2 breakfast options. One is at a traditional Japanese restaurant and the other is a buffet. I tried both and would recommend the buffet. It has Japanese and non Japanese options. It's not as extravagant as what you may see in other Asian hotels but it does its job for about $25. There are also cafes and daughnut places right outside of the hotel lobby if you prefer. There are many restaurants in the hotel for lunch and dinner. I only tried the tempura and Italian restaurants. They were good but expensive for what it is. I also had the room service 3-4 times for dinner. The food was surprisingly delicious, especially steamed/grilled vegetables in cocotte, and red snapper in seafood broth. A salad, entree, a glass of wine would be around $50. Obviously there are many food options in the adjacent Isetan department store. I also frequented the groceory store on the B2 floor of Isetan - it has an excellent selection of cooked food, fruits, bento boxes, vegetable juice station, bakery, sashimi, sushi, etc. at very reasonable prices. It closes at 8pm.

One downside of this hotel was the gym. It was small and equipments were limited, although it is better than most Marriott hotels in US. There is a 20+m pool which was always empty. You are charged 1050 yen each time.

I flew in to Itami airport in Osaka. There was a airport bus that drops you across the street from the hotel. On the way back to the airport I took the MK taxi at 5:45am Saturday morning which took me about 35 minutes to the airport with almost no traffic. I made the reservation through the concierge and cost only 6800 yen including tolls. They told me it's about 15 minute walk to the airport bus stop so I think the taxi option makes sense though the bus fare is only about 1200 yen. If you come in from KIX, the airport express drops you right below the hotel.

If I return to Kyoto again either for business or pleasure I will stay here again. Hyatt was perhaps more trendy but it's about 15 min walk from Kyoto station and you have to take a taxi to everywhere.

  • Stayed: February 2013, traveled on business
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1  Thank akiraoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 2, 2013

We stayed at this property for three nights and cannot recommend it highly enough.

The hotel definitely has all the amenities and facilities you would expect with a five star hotel. Located conveniently above the rail station and near the bus terminal - getting around is never a problem. Bicycles are available for hire nearby.

The hotel is luxurious and the rooms all decorated and supplied with quality toiletries.

We had breakfast twice and it was a wide selection of perfectly cooked food.

All the staff are friendly and professional, going the extra mile to help out. English is widely spoken by the staff, so communicating was not an issue.

We would definitely return and stay here again. It is a beautiful hotel.

Room Tip: Higher is always better for a view!
  • Stayed: April 2012, traveled as a couple
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3  Thank Elizabeth R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 1, 2013

For a stopover trip from Tokyo this was a great place to stay. It's at the train station and just next to the bus station so getting anywhere is really easy. The hotel is really lovely and more upmarket than where I usually stay - nice to have classy accommodation now and then ;-). While not in the middle of the old Kyoto, having all transport options nearby makes things pretty easy. The rooms are really lovely and the views (ask for a high floor room) are impressive.

Room Tip: Didn't eat in the hotel... but there's a great restaurant area below the train station where we had lunches and dinners - very cheap and so delicious!
  • Stayed: February 2013, traveled with friends
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1  Thank nellamay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 27, 2013

A perfect hotel - type (quite different as it's spread around/across the Kyoto railway station complex), location (on the station), staff & servicing. No faults, perfection in all ways Japanese.

Even if you only stay here for one single night, do it for the experiences of what a superb hotel is and should be across this country. Later go to the smaller (cheaper ?) ones that surround the station. Stayed twice on recent week's holiday in the Kansai region, we had stayed here previously and not long after it all opened (around 14 years ago), still as we remembered it all - perfect in everyway !! The hotel's access is excellent, for both rail and local buses. Food availability is plentiful - downstairs in the shopping arcades (Porta and CUBE) as well as 2 floors up on top of the department store (Isetan) at the opposite end of the station building.

Room Tip: Just try your luck - room locations and/or types are part of this Hotel's charm (even rooms "with no views" have them of the Kyoto station's fabulous building structure).
  • Stayed: February 2013, traveled as a couple
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2  Thank deckchairtraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 25, 2013

What a fantastic introduction to Kyoto! We arrived on the Shinkansen from Tokyo (via Osaka) and had a bit of trouble finding the hotel. You DO need to follow the JR signs to go across the tracks (up escalators). Once we found it, it was amazing!! We spent that evening exploring the area and taking photos. Great view of Kyoto Tower on the top level of Kyoto Station. Although the hotel is situated in the southern part of Kyoto, not really within walking distance of the main attraction, this is quickly accommodated by the fact that you can take a subway, bus, JR train or Shinkansen anywhere from this location. We got one-day passes at the bus terminal and were set to go everywhere in the city. Took the JR Nara train to Fushimi Inari Shrine as well. We got maps from the hotel concierge and were good to go! The breakfast buffet was fantastic! We got a smaller room and even it was large by Japanese standards and VERY comfortable with an amazing view of Kyoto tower. The rooms face away from the tracks so we weren't bothered by any noise. If you have any special requests, the concierge is SO helpful! They printed out the address to a particular store I wanted to visit - but I should have requested they also put the directions in Japanese since the taxi driver didn't read English. However, the concierge had marked it well on a map, so the taxi driver DID find it. We will definitely be returning since one day was INSANE to try to see the many sights of Kyoto. We only got a 'taste' of things to come!

  • Stayed: February 2013, traveled as a couple
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2  Thank gincy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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