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9 - 14 of 331 reviews
Reviewed October 17, 2018

Really good sized room with plenty of space for luggage. Free Wi-Fi and smart mobile phone.
Front desk although very helpful did not speak English well. However, this did not matter much since they were very accommodating.
Good range of breakfast selection, but limited for vegetarians.

Room tip: Rooms on tenth floor were quiet and nice views of the city
Date of stay: October 2018
  • Trip type: Traveled on business
    • Rooms
    • Cleanliness
    • Service
1  Thank 22taj
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Villa_Fontaine_Kobe, マネージャー at Hotel Villa Fontaine Kobe-Sannomiya, responded to this reviewResponded November 25, 2018

Dear Guest,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 1, 2018 via mobile

One of the best decisions Ive made was to book in this hotel! Hotel Villa Fontaine was so eady to get to - just 5 minutes from JR amd 6mins from Hanshin. It also had a mall right beside it with a grocery and Daiso making it so convenient! The pleasant surprise was the breakfast - I had one of the best scramblee eggs Ive ever had! Even better than the Australian Dairy in HK which I had to line up for! The only down side of the stay was the internet which was slow and kept disconnecting. Great stay!

Date of stay: July 2018
Trip type: Traveled solo
Thank lel0525
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Villa_Fontaine_Kobe, マネージャー at Hotel Villa Fontaine Kobe-Sannomiya, responded to this reviewResponded August 27, 2018

Dear Guest,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 2, 2018 via mobile

I don't think I've ever felt so strongly about a hotel to post an initial impression before I even stay... The English speaking senior receptionist was probably the most unfriendly receptionist I have encountered in my 5 weeks of travel in Japan. The less than 10 minute interaction with the front desk made me regret even booking this hotel. Despite the good reviews on Google and Tripadvisor, the initial contact definitely failed to meet my expectations. We will see how the stay goes...

Date of stay: July 2018
Trip type: Traveled solo
Thank QueYun X
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Villa_Fontaine_Kobe, マネージャー at Hotel Villa Fontaine Kobe-Sannomiya, responded to this reviewResponded November 25, 2018

Dear Guest,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 24, 2018 via mobile

We had a triple room, the queen bed and the single bed fitted nicely into the room with enough pace to open our luggage properly. The interior of the room needs an update though. A bit too oldish and too dim to my liking. The service provided by the staff is prompt and sincere.
Location wise, it's under 5 minutes from sannomiya station. You will walk past heaps of restaurants, a huge supermarket with a equally huge drug store and Daiso above the supermarket. Food wise, you are well covered.
I must say the breakfast at the hotel was yummy! If u like bread rolls and Danish pastries, u are in for a treat. They are freshly baked and crispy! The soup is great too. If u are a breakfast person and loves a good one, this hotel fits the bill.

Date of stay: June 2018
Trip type: Traveled with family
2  Thank SeeStarsSee
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Villa_Fontaine_Kobe, マネージャー at Hotel Villa Fontaine Kobe-Sannomiya, responded to this reviewResponded November 25, 2018

Dear Guest,

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 6, 2018

Location:
The Oasis Supermarket is right next door, great Bakery, fresh fruit, sushi , beer and drinks, plus everything else you would expect. Many small eateries and coffee houses within 200 metres of the front door, turn left as you exit to find them.. Sannyomia Station is close by it is a 3 minute walk for the Port Line, 4 minutes for the JR line, 6 minutes for Hanku/Hanshin Lines, 6 minutes for Seishin Line and 8 minute walk for Kaigan Line. If arriving by train use the East exit at Sannyomiya Station to find the hotel.Taxi from Kobe Airport was 3,100 Yen or $35 Australian, it took 15 minutes. A taxi to the cruise ship terminal is between $15 and $20 Australian.Parking close by for those with a car.

Reception:
Reception is on the 5th floor and the hotels occupies Floors 5 to 10 in the building. Reception could handle all our requests in English.Check in time is 3pm but you can leave your luggage at Reception and sightsee until check in time.Small to medium size hotel.Friendly and efficient staff.

Room
The room has a Queen size bed, is basic with a chair, tea and coffee facilities, a hairdryer girls.Small fridge and some hanging space. Room also has a single bed which we sat our suitcases on, so we could walk around the bed, a luxury in a Japanese Budget style hotel. Loads of power points, tv mainly Japanese Channels , Foreign Movies you need to pay for..but do not know if they are in English, French or German or dubbed in Japanese.
Bathroom has a shower over the bath and a a typical Japanese loo with all the gadgets at your fingertips. The room is spotlessly clean. Free wi fi is available and the speed is good.Our room had a view of the next building from our window. Could hear minor traffic noise, hotel on a small road, not on or beside a freeway!

Breakfast
Typical western buffet breakfast was included in our room rate, opens from 6.30am to 9.30am.

Date of stay: June 2018
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank Lynne L
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Villa_Fontaine_Kobe, マネージャー at Hotel Villa Fontaine Kobe-Sannomiya, responded to this reviewResponded November 25, 2018

Dear Guest,

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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