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“Convenient, practical, but no surprise”

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Kobe Portopia Hotel
Ranked #10 of 117 Hotels / Ryokan in Kobe
Certificate of Excellence
Taipei, Taiwan
Level 4 Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Convenient, practical, but no surprise”
Reviewed October 19, 2013

The location of this hotel make it the best choice for conference held in either the Kobe convention center or exhibition center. The interior of the hotel room is mediocre, though enough for travelers of short stay and is "environment-friendly". There are no outlets around the beds which is very annoying for people who are iPhone-dependent and its battery life is really suboptimal, thus needed to be charged at night. Others are nothing particular.

Room Tip: The quality of each room is quite equal
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  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Doug_TDW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,164 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Adelaide, South Australia, Australia
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 4, 2013

Stayed for a conference & proximity was good. Nice room, good bathroom, well run. Loved the food. Brave hairdresser who valiantly trimmed thick blonde hair! Fab free shuttle bus to Sannomiya or take PortLiner - v. efficient. Polite & helpful service

  • Stayed July 2013, traveled on business
    • Cleanliness
Helpful?
1 Thank ZKAT333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamamatsu, Japan
Level 4 Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed August 31, 2013

We've stayed this hotel for 1 night, after gone to Universal studios Japan. It takes 30 minutes by car.
From our room, we could see the Kobe city, sea and port! It was so beatiful.
Our room was not large, but its cleaned and confortable.This hotel has lots of restaurant, a Spa, a pool and the others... so you can enjoy staying for trip or business.
There are IKEA, Kobe port near the hotel. I recommend this hotel if you will visit to Kobe. Of course I also want to come again.

  • Stayed August 2013, traveled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank dolcevita0623
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winchester
Level 4 Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed August 9, 2013

This hotel is next to the Kobe International Conference Centre on Port Island, about 15 minutes from the centre of Kobe in Sannomiya. As I was attending a conference, the hotel worked very well for me, but I suspect that tourists visiting Kobe would be better located in the city centre. The room I had was comfortable, though the furniture was slightly dated, and it was in the South Block, which seems to be older than the main building. The hotel was full of various groups, who tended to take their breakfasts around 7:30, and this led to queues and pressure on the staff. I would recommend a later breakfast if this is possible. The restaurant on the 30th floor has great views but offers more or less the same as the restaurant on the 2nd floor. Generally the service was efficient but characterless, and I didn't like the rigid enforcement of check-in times, having arrived at around 11AM off an overnight flight and being made to wait until 3PM before I could get into my room.

Room Tip: Although the South Block rooms are older and a bit shabbier than the rooms in the tower, they are la...
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  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ceejayenn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Alberta, Canada
Level 6 Contributor
157 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed August 2, 2013

Stayed here for 4 nights. Room was good, views and location interesting and although staff were very polite and formal, they weren't necessarily very informed, flexible or helpful. I resent paying for use of pool and exercise rooms and it seemed very expensive if you wanted to check out even 1 hour later than scheduled.

30th floor restauarent was great for breakfast, although at least one day there were long queues to get seated. 2 nd floor breakfast was a bit of a zoo- crowded and staff couldnt keep up with food replacements on buffet.
I had an excellent, but expensive meal at the formal Japanese restaurant.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank djcalberta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Batukaras Ciamis
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 6, 2013

I stayed at this hotel a couple years ago, but I thought it was a great experience while stayed at this hotel. Good location, good service, and good in everyway. Just amazing!! I loved the food as well. But there was a problem when I tried to change my money, caused the staff lil'bit not understand english. But that didn't matters.

I travel with all my friends from Indonesia. All of us loved it, altough it was expensive hotel due I thought this is a best in Kobe. And so nice met my Japanese friends there.

Also it was a lil'bit confused when there,because it so so so big and large hotel.

Success for Portopia Hotel..arigatou!!!

Room Tip: Choose upper room, to get a great view. you can see the over of Kobe :)
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  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Inuen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taipei, Taiwan
Level 4 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 6, 2013

Kobe Portopia Hotel 擁有非常舒適的環境,以及很多好吃的食物,特別是神戶六甲山牧場的牛奶。你可以在一間位於高樓層的餐廳觀賞整個神戶市區、神戶港、以及神戶機場的景致。如果你將要到神戶旅遊或從事商務,我非常推薦你可以來住這裡。住在這裡五個晚上是我永生難忘的回憶!
Kobe Portopia Hotel has a very very comfortable environment with many delicious food, especially the milk of Rokko Mountain farm at Kobe. You can see the whole beautiful scene of Kobe downtown, Kobe port and Kobe airport at the restaurant which is located at a high floor. I highly recommend you to live here if you are going to Kobe even for tour or for business. Living here for five nights is an unforgettable memory for me!

  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LuckyChang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kobe Portopia Hotel

Property: Kobe Portopia Hotel
Address: 6-10-1 Nakamachi, Minatojima, Chuo-ku, Kobe 650-0046, Hyogo Prefecture
Phone Number:
Location: Japan > Kinki > Hyogo Prefecture > Kobe
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 117 Hotels / Ryokan in Kobe
Price Range (Based on Average Rates): $
Hotel Class:4 star — Kobe Portopia Hotel 4*
Number of rooms: 744
Official Description (provided by the hotel):
Come to the Kobe Portopia Hotel and enjoy a panoramic view of beautiful sunsets, the Osaka Bay and Kobe's enchanting $10 million nightscape. Conveniently located 8 minutes from Kobe Airport, 10 minutes from Sannomiya and 20 minutes from Shin-Kobe Station, the Kobe Portopia Hotel has a complimentary shuttle bus to and from Sannomiya and Shin-Kobe Station throughout the day. With 744 guest rooms, 36 banquet and meeting rooms, the 1,702-seat Portopia Hall, 12 restaurants and bars, and a fitness center and spa facilities, the Kobe Portopia Hotel provides a wide array of services to meet our guests' every need. ... more   less 
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