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APA Hotel Kobe Sannomiya
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Reviews (160)
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Reviewed March 3, 2012

Located close to the Sannomiya Station. A convenience store and post office are a 2-minutes' walk away. Space was rather tight in the room: I found it alright since I only stayed a night, any longer and I may have felt claustrophobic. Receptionists were helpful, from offering to keep luggage before room was ready for check-in, to providing a guide on restaurants serving Kobe beef.

To sum up the facilities: no-frills.

  • Stayed: November 2011, traveled solo
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Thank Haifeng C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 6, 2011

Very close to the Kobe Sanomyia train station, though I'd recommend Google Map/Mapquesting it first, since it's one of the shorter high rises in the area and it's a block down from the main road. (unlike some other hotels right on the road which you'd have to be blind to miss). Rates are listed on their English website; bookings can be made online. Very good trimmings inside. However, the single sized room I was in was quite small; this should not come as a surprise but be forewarned. Those sensitive to smoking should be sure to book a non-smoking room; someone nearby was smoking and I could smell it; I don't mind but it was enough that it would have gotten my mom upset. All you can eat breakfast had eggs, sausage, salad, and a good number of other things for 1200 yen at the time of writing; I was quite satisfied. For other meals, there's a McDonalds down the block, a 7-11 two blocks away, and many others in vicinity. The train station and the area just ot the northwest (to say nothing of the Sogo) also have many food options (and were packed with shoppers and shops the Sunday afternoon I was there).

English Speaking staff is hit or miss, but a rudimentary amount of survival Japanese will be sufficient. The dude who checked me in on Saturday night had enough basic English to get the job done, and another woman the next day had decent English.

In all, I'd stay there again if I was in Kobe. Note that I'm a not very picky single traveler with lots of time in Asia. You may have different needs, especially if you're with family.

  • Stayed: November 2011, traveled solo
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Thank MarcG19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 26, 2011

The hotel is rather cheap and well located, close to the Sannomiya station from where you can take a train to Osaka, Kyoto, Kansai airport etc. The staff at the reception is very nice but there might be problems with English. Rooms are clean, with tiny bathrooms, hair-dryer etc but very very small. Beds can be too short if you are taller than 180cm. Free internet in every room but no wifi. The hotel is generally clean but there is a strange smell in the corridors, but not in the rooms. Breakfast - buffet with some salads, meat balls, buns and cereals, light and good, every day exactly the same.
It is a good to place if you want to spend some nights in kobe and don't need a spacious room.

  • Stayed: August 2010, traveled on business
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Thank meastraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 16, 2009

The rooms are fairly clean and well kept and there is a convieniently located "Seattles Best Coffee" in the lobby area. Sannomiya station is very close by and internet access is free in all rooms via a LAN cable (there is no wireless). There are several 24 hour convienience stores nearby. If you plan on a long stay here (such as my 1 month business trip) then you can expect to need to do laundry at least once. The prices are extortionate for laundry within the hotel so your best bet is a "Coin Laundry". The nearest coin laundry from the hotel is in Kobe. This is a good 30 minuet walk from the hotel.
There are rooms which have no view at all from the window. Make sure you get a room on the 14th floor if you want a good view. Floors 1 thru 7 are smoking rooms 8 Thru 14 are non-smoking.
Overall the staff are friendly. There is one member of staff who speaks English fluently but this person tends to be a little moody at times and only works during the day. The rest of the staff only speak Japanese so if you are going to stay here; make sure you know at least the basics of the Japanese language.
The bathing facilities are good. You are provided with an all in one shampoo and conditioner, A body soap, razor blade and shaving cream and a comb. Everything you would expect from a business hotel.
The TV in the room is an old CRT TV, 21 inches with a "Room Theater" system. The theater provides movies, music and adult entertainment for 1000 yen per night. However the picture quality and sound leave a lot to be desired.
The single rooms are very small however the double rooms are reasonable in size. I found that using my laptop in a single room was a little uncomfortable as the chair does not go back far enough from the desk to avoid back and neck strain.
This is certainly not a tourist hotel. It is a business hotel. However, everything touristy is within very convienient walking distance. Very close by the hotel, if you get bored, is a bowling alley and video game arcade which is open until 5am. If you want to eat good food then you are going to have to walk to the station area (10 mins by foot). There are many good restraunts around the stations east exit but you can expect to pay a little more than usual. 30 mins walk from the hotel is motomachi, here you will find a much wider variety of shops and food.
Overall I am happy with the hotel for it's business convienience but I would not highly reccomend it for tourists or familys with children.

  • Stayed: February 2009, traveled on business
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Thank AzumiRM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 days ago via mobile
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Stayed: May 2018, traveled solo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
アパホテル神戸三宮, フロント オフィス マネージャー at APA Hotel Kobe Sannomiya, responded to this reviewResponded 3 days ago
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