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“Japanese spa hotel with great views”
Review of Arima Grand Hotel

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Arima Grand Hotel
Ranked #12 of 117 Hotels / Ryokan in Kobe
Certificate of Excellence
Dusseldorf, Germany
Level Contributor
348 reviews
119 hotel reviews
common_n_hotel_reviews_1bd8 226 helpful votes
“Japanese spa hotel with great views”
Reviewed September 30, 2012

Staying in Japanese spa hotel is a very special & expensive experience. The Arima Grand Hotel is no exception.

It's a huge building consisting of different blocks. The architecture is typical of a large modern style Japanese hotel and not very special. The Japanese tatami rooms are also quite typical - reasonably large, clean and with the usual simple decor.

What makes this hotel special is first the location on a hill, commanding nice views over the Arima area, from all rooms and especially from the Spa which occupies much of the top floor of the hotel and is another asset of the place. It's a huge area with a choice of different in- and outdoor baths, one of the nicest I've been to. The 3rd asset of the hotel is the garden and pool area, which is perfectly manicured and creates a very special atmosphere particularly in the evening.

The routine in the hotel follows the usual Japanese style, taking a bath before dinner and a Kaiseki meal served in your room.

From July to early September, the hotel is very busy on weekends, as these are the months where they open the pool, also to outside guests. The pool is extremely nice for Japanese standards, and if you have kids, you will appreciate the relative freedom given to the kids to enjoy playing in the pool, also with their inflatable toys.

All in all, this is a great place for a weekend escape. Expensive, but worth it.

Room Tip: For the full experience, try the Japanese rooms, where you sleep on Tatami mats.
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  • Stayed September 2012, traveled with family
    • Value
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Helpful?
3 Thank Michael-Traveller-JP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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324 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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English first
Chiang Mai, Thailand
Level Contributor
130 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed September 9, 2012

We only stayed one night which was a weekend night so lots of local people at the hotel. The big pool was packed with children which made it impossible to do some laps but this was ok. We enjoyed the onsen twice and it was a great experience. Not the first time but the view in the Arima Grand onsen was outstanding. In the evening we had a very nice Kaiseki dinner in our room and a lot of different types of sake were served. A great meal indeed !!! We also opted for the buffet breakfast which was another experience. It's difficult for a foreigner to judge service in Japan since this is a truly service minded society so even service at the cheapest place is great !

  • Stayed September 2012, traveled with friends
    • Value
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Helpful?
1 Thank Cape068
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok, Thailand
2 reviews
Reviewed September 9, 2012

We stayed in Arima Grand for one night only and it was a weekend. It's difficult for a foreigner to judge the service of a hotel in Japan since just everything is different in the land of the raising sun. Anyway, we had a great time in the hotel, truly enjoyed the onsen twice and also had a superb Kaiseki dinner in our room. The quality of the food and the presentation was as you would expect it from a good place in Japan. We opted to have our breakfast at the buffet instead of the room which was a nice experience too.

  • Stayed September 2012, traveled with friends
    • Value
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    • Sleep Quality
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    • Service
Helpful?
Thank Marc293917
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antwerp, Belgium
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 5, 2012

I stayed at Arima Grand Hotel in July 2012 and absolutely loved it. A couple of practical tips for a foreign visitor to the place where mostly Japanese take their vacation. First, use Hyperdia.com to make plans for rail travel in Japan. Second, if you arrive to Arima Onsen station before 9 pm, call the hotel +81(0)789035489 for a shuttle to pick you up. Or just take a taxi for Y660 from the station. It is really close but quite up hill and no sidewalks, so don't plan to walk up with luggage. Once you arrive, make sure you get an English map of the area and a map of the Hotel and Onsen. I highly recommend spending Y2000 for the Aqua Terrace. An absolutely incredible design with pools, 5 types of sauna, Jacuzzi and an outdoor pool. You will be amazed and impressed. You can access the common-use hot springs from this area and return for more relaxing atmosphere at the Terrace. The staff will explain to you the rules of swimsuit-on and -off areas, pay attention to their instructions and the signs that are dubbed in English.

For sightseeing, take the shuttle from the hotel to the bus station, which is in the middle of the "commercial" district. Lots of shops and restaurants to explore on a very small area, so you will not be tired. Once you finish the meal, ask the restaurant to call the number above and the Hotel will send a bus to pick you up. I did not stay long enough to do a lot, but a trip to the Rokko Ropeway is a great experience. The Hotel shuttle will take you to the station and the cable cars go up the mountain every 20 mins. The ride up is great and takes only 15 minutes. Once at the top station, walk following the signs (don't mind Japanese) and you will be at the Rokko Terrace with an incredible view of Kobe and the bay and a nice Roger rabbit-themed shopping plaza.

Room Tip: I used a Western style room
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  • Stayed July 2012, traveled on business
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Helpful?
5 Thank Olga1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
71 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed February 28, 2012

If you dont mind the slightly steep rates, this is a choice in arima. As one can tell from the name it is a big hotel spread over different wings and buildings. It is located upslope from the train station and therefore commands excellent views over the area below, both from the room in which we stayed and from the outdoor onsen on the top floor.

The decor and ambience is typical of Japanese large-scale hotels and therefore not very exciting. The room we chose was a 10-tatami japanese style with an adjoining western style bedroom and a balcony overlooking the hotel grounds and pools. Real enormous in terms of space, I must say. Everything is clean and, although this is not a new establishment, well maintained.

Our rate included in-room kaiseki dinner and a breakfast. They arranged for us a lady who managed to speak some English for the purpose. The food and service was nothing to complain about. I have included some pictures that should speak for themselves.

They provided shuttle service to the train station and around. One can phone them for a pick up when he arrives. The little town of Arima is interesting enough to spend a day or two, with a couple of sake shops doubled as miniature bars. The Toy Museum has a large interesting well-presented collection and it is a definite must-see! I easily spent an hour or two in it.

  • Stayed January 2012, traveled as a couple
    • Value
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Helpful?
3 Thank life_on_travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
Level Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 178 helpful votes
Reviewed January 27, 2012

I stayed here for two nights in October with my family including a young daughter. It was a very relaxing stay. I have stayed at several places in Arima over the years and this is one of the nicest. Arima used to be very exclusive, but I found it quite reasonable compared to years past. We got a great deal on a room/dinner package. I went in all sorts of hot springs in different parts of the resort and spent some time in the aqua-terrace (which has all sorts of saunas, pools, and baths). I worked out, had a massage, tried all the saunas (even the SNOW sauna), and swam in the heated outdoor pool (in October). The staff here, like in just about all parts of Japan were excellent and I have no complaints. We had a Japanese meal in our room and it was excellent. The gardens were beautifully maintained and the hotel was very clean and well-maintained. We stayed in a Japanese-styled room that had Western Beds and it was HUGE -- even by Western standards. There were only 4 of us and we probably could have slept 10+ people in there. My daughter loved playing hide and seek in the room as there were all sorts of little closets and small rooms to hide in. We played in the game center and even rented a karaoke room. The only very small complaint or perhaps just a point of caution I had was that there were an unbelievable number of "day visitors" to the hotsprings on the last day we were there (on a weekend). There are many areas that only hotel guests could go (including baths that are only for hotel guests), but the day visitors made the property a little overcrowded. I would be cautious of staying on popular vacation days or perhaps ask the hotel if they expect it to be crowded with day-visitors.

  • Stayed October 2011, traveled with family
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Helpful?
1 Thank mechatorakichi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
79 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed August 11, 2009

I did not actually overnight in this hotel, but I went to visit Arima for the day, which - if you are a foodie - is well worth doing. Start or finish your day with a few hours in their spa. I forget how much I paid in April, but I found the hotel comparatively reasonable considering the facilities they had on offer. If you have your own towels, etc etc, you can, however, find other cheaper, but generally more basic options elsewhere. This hotel provides towels, soap, shampoo and conditioner, the works... and offer indoor and outdoor natural hot springs separated into male and female bathing. If you are not sure which bottle is which, the words in Japanese are almost the same as the English, so you can just point and say "Shampoo?", "Con-di-shio-na--"? or "So-pu"? Even if you are an onsen novice, it is quite easy to understand what to do. Just make sure you wash before you get in to any of the hot springs. You can get advice about dos and don'ts at the tourist information centre or by doing a quick online search.

Once you have relaxed in the springs, there is a relaxation area with free massage machines and refreshing cold Japanese tea.

Outside at the back of the hotel, there is a charming garden and a place where the tea ceremony is conducted (at a rather exorbitant rate I found). There is even a pool which would be nice to use in the hotter summer months.

There are two restaurants, one of which we tried out and found to be a litle expensive but excellent. We had the una-don set meal (grilled eel served in a delicious sauce on a bowl of rice). I would thoroughly recommmend this dish as a must to anyone visiting Japan.

You could easily spend half a day relaxing here and the rest sampling the delights of the little food shops around the town! Go on an empty stomach!!

Stayed April 2009, traveled as a couple
Helpful?
1 Thank Takora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Arima Grand Hotel

Property: Arima Grand Hotel
Address: 1304-1 Arimacho, Kita-ku, Kobe 651-1401, Hyogo Prefecture
Phone Number:
Location: Japan > Kinki > Hyogo Prefecture > Kobe > Arima Onsen
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool
Hotel Style:
#1 Top resorts Hotel in Kobe
#7 Spa Hotel in Kobe
#9 Luxury Hotel in Kobe
#10 Family Hotel in Kobe
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Arima Grand Hotel 4*
Number of rooms: 237
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Also Known As:
Hotel Arima Grand

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