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2 - 7 of 85 reviews
Reviewed January 28, 2016

The hotel is around 10 min walk from the station. There is hardly any place where one can eat near the hotel (although there is a nice small restaurant inside the hotel), so it is recommended that you eat near the station before coming (back) to the hotel. There are a lot of places to eat near San-no-miya station.
The entrance is on the second floor. So, if you have a luggage, you need to go to the side of the building, where there is a lift. The lift is very difficult to find and you need to ask the guard to use the key to open the lift. But the guard is alert, and he will come out for you immediately.
Rooms can be a bit smelly with the smell of cigarette, so if one is sensitive to cigarette smell, it is strongly advised to request for a non-smoking room.
There is an electric kettle, but there is no coffee, so if one is a coffee drinker, better to bring with you.
It has a nice writing desk, so easy to work.
It has large mirror, so that is convenient.
It is equipped with shampoo, conditioner and bath gel. But there is no body/hand cream, and it can be dry during winter, so you might like to bring some with you.
Breakfast had a good variety, and it was not crowded, so had quite a comfortable breakfast. Breakfast is value for money if you are booking via internet and have a discounted price.

Date of stay: January 2016
  • Trip type: Traveled on business
    • Value
    • Rooms
    • Service
Thank tripowl123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 14, 2016

Hotel is located 5min walk from the Sannomiya Station. There is parking available at the hotel. There is no parking bay outside hotel entrance and parking is located on the side of the hotel. (Check google maps for better indication). There is only one elevator in the building but we never waited too long. Rooms were clean but felt old and tired. Basics covered and good location but not great value for your money.

Date of stay: June 2015
  • Trip type: Traveled with family
    • Rooms
    • Cleanliness
    • Service
Thank Spatchski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 13, 2015

I stayed at the Via Mare for three nights in November 2015.

The Via Mare is located a short walk to Sannomiya Station, in the heart of the former foreign settlement area. There are more than enough restaurants, cafes and bars in the area to keep you amused in the evenings.

The Via Mare is a pretty poor option here, though - it just doesn't work. From the moment when you arrive (there is no elevator...you need to lug your bag up a flight of stairs to get to reception), they just don't seem to get things right.

Rooms are small, but that's normal in Japan. But mine was never cleaned in the three days I was there - rather, a plastic bag was tied to my door each day, containing fresh towels. Now, a room as tiny as those at Via Mare get messy fast, and after three days the microscopic rubbish bins are overflowing and the place is a dump.

Internet is so slow as to be barely functional - certainly not good enough for a Skype chat, or even to reliably download email. This seems such a basic thing these days...why can't hotels get it right?

The fit out of the rooms is ancients, and is in desperate need of a refreshment. Breakfast is really, really poor.

Not much positive to say about Via Mare. There are many new entrants in the Kobe business hotel market, and this place has been well and truly lapped by the competition.

Date of stay: November 2015
Trip type: Traveled on business
Thank Ian_Pratt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 10, 2012

This hotel is placed between Sannomiya station and Kobe port, about 10-15mins walk from either Sannomiya station or Kobe port. So, it is kind of convenient if you would like to getting around Kobe city or getting off Kobe. Although it is within an old European building, the room/furniture/utilities inside doesn't give any feeling of this. They are clean and well maintain. Since I have been staying there as a business traveler, I feel great for the room size and bed size, as well as the utilities provided. The workers in there are friendly and helpful, although they don't really speak English. One tip for this hotel:
The doorway of this hotel needs to go through a staircase. If you have a lot of luggages, you may ask the worker for help and they will carry your luggage through the lift beside car park, which seems like accessible by employee only =)

Date of stay: May 2011
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank JanlynK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 16, 2018 via mobile
Google Translation

Date of stay: July 2018
Trip type: Traveled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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