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Hiroshima Intelligent Hotel Grand
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Reviews (168)
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28 - 33 of 168 reviews
Reviewed May 7, 2012

The rooms are not large - let's get that out of the way to start. However I'm an Aussie who has lived in Japan for a while now, so I'm used to packing light and living in smaller spaces. What I liked more than anything was it was clean, tidy, presentable, and the staff were friendly, accommodating and helpful. We used the front desk to get transit passes, dinner recommendations and site seeing tips. Nothing was too much to ask. Location is great as well, just a 5 minute walk (or less) from the train station. For the money as well it was good value - which is why we booked in the first place.
Recommended.

  • Stayed: April 2012, traveled with family
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Thank Brisbane84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 24, 2011

A nice and decent hotel. It was clean and comfortable. The front office staff were so helpful as they tried their best to make us feel comfortable. It was great that they allowed us to check in shortly after we arrived from a 12 hour bus ride from Tokyo. It was a real happy moment to be able to freshen up and head out to the sights. They also provided very useful information about getting around Hiroshima. The room was average in size, but this is Japan, rooms are smaller than most other SE Asian countries. Overall, I would recommend travellers to this hotel.

  • Stayed: August 2011, traveled with friends
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2  Thank TravellingCow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 30, 2010

I was a little wary about this hotel that our JTB agent booked for us, but I should have listened. Apart from very cramped rooms and hideous decor, the walls have some very old and noisy plumbing that kept us up all night. To add to that, I found a hair in my bed! Get other lodgings!

  • Stayed: August 2010, traveled with family
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2  Thank Familyof4CDNS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 18, 2010

Great stay. No issues. Front desk have good English so booking and getting directions was easy. Free Internet pc's in the lobby and LAN in the rooms. Room was clean and reasonably large for a innercity hotel. Bed was comfy. AC controls hard to find (in bedside table with the radio controls). Would happily stay here again.

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Thank AussieinDC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 24, 2009

We left booking our hotel in Hiroshima to the last minute and as a consequence didn't have the chance to check out Trip Advisor before we booked anything - I wished we had, although having just read some of the reviews on here saying the hotel is 'wonderful' I wonder if some of the others were staying in a different place to us?!

I would compare this hotel to Fawlty Towers, The rooms were really shabby, dated and not very clean, The bed was SO uncomfortable that I think we managed to get about 3 hours sleep at best. As other visitors have noted the plumbing is dodgy so everytime other residents have a shower/flush the toilet/wash their hands/brush their teeth (you get the idea) then you hear it! We asked for a non-smoking room but the room smelt like a mouldy ashtray.

We actually checked out at about 7am because we couldn't bear to be there any longer.
We stayed on the 6th Floor but I am struggling to recall the room number to tell you to avoid it! Hideous. Shame, as we loved Hiroshima.

We saw a hotel closer to the Peace Park, just off the main thoroughfare, called Hotel Active which looked great. My recommendation would be to stay at Hotel Active and give this hotel a very wide berth!

  • Stayed: December 2009, traveled with friends
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2  Thank LondonKirsty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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