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“Disappointed. Location is good, the rest is meh”

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Hotel Granvia Hiroshima
Ranked #3 of 121 Hotels / Ryokan in Hiroshima
Certificate of Excellence
Sydney, Australia
Level Contributor
93 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“Disappointed. Location is good, the rest is meh”
Reviewed May 11, 2013

Maybe im judging this harshly as we have just come from a great stay at the Kyoto Granvia but I intensely dislike this hotel and I still have another night here to endure.

Firstly, we arrived at 12.50pm. Check in is 1pm but I didnt expect to be barked at by some woman that thought my lack of japanese meant she had to speak louder to tell me to go away. I get it, we were 10mins early, we'll go sit in the lobby till 1pm.

The room, although recently refurbished, are small but they seemed to have kept the out dated fake wood painted oversized furniture. Oh and not very sound proof, as I type this review i hear the people in the room next to us just dropped their soap while having a shower.

The elevators, apparently there are 4 but Ive only seen 2 working at any one time.

The bathroom... oh the bathroom, let me list the ways that I hate you. Firstly its tiny, pre fabricated glossy formica walls and fake tiled floors and resembles the bathrooms you get in caravans/motor homes or cabins. Secondly, the ceiling is very low for some weird reason. Im 5ft 10, hubby is 6ft and when washing your hair, your hands hit the ceiling. WTF! Also, the shower head is not western friendlly so you are stooping so you can rinse your hair.

And lastly, we just endured the buffet breakfast at Vent Vern. Despite lots of empty seats, we are forced to wait outside with about another eight people. No idea why, I stood there and counted 12 free tables and there could have been more.

For toast, you have to stand by a family kitchen two piece toaster and wait while you cook your toast twice to get the slightlest browning. Yep, a major hotel in the city offers a home toaster for the buffet crowd. The food is ok/average. Thats all I can say about it but looking around the room I was reminded of a country trip (for the aussies) to Albury and was reminded of a highway cafeteria/food stop. When I returned to our seat, I said to hubby, "Tomorrow, why dont we....." and he answered. "McDondalds!". This hotel wont see any more of our money because there are other, if not better options.

Location wise, yes this hotel has it to the street cars and station - but there are also other hotels nearby that offer the same thing.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Denali68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (107)
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English first
New South Wales, Australia
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed May 11, 2013

(Based on a two-night stay). The Hotel Granvia Hiroshima was a perfect place for my friend and I to stay, as it is attached right inside the JR Hiroshima Station. If you have a free day, it is also in a good place to spend the day walking around, as tourist sites are within walking distance (sort of... there are trams at least). The hotel staff were friendly and check in/out went like a breeze. The rooms are pretty good for a western hotel - good amenities and the bathroom is of decent size. All in all, this is a good hotel if you're only staying a few nights as JTB tours leave from here like the 1-day Hiroshima & Miyajima tour (which I highly recommend)!!!

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank simcarose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nantes, France
Level Contributor
607 reviews
168 hotel reviews
common_n_hotel_reviews_1bd8 256 helpful votes
Reviewed May 9, 2013

Next to the station. Perfect for a one or two-night stay in Hiroshima. Try to get rooms in high floors not overlooking the railway tracks. Ours was fine but small. Air-con a little temperamental but the staff were helpful. Good English-speaking front desks and excellent directions on how to visit the city from the hotel. A bit bland but decent value for money in that category.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JFLR187198
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
27 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 5, 2013 via mobile

We stayed at the Granvia Hiroshima in late April 2013. The room was clean and extremely spacious by Japanese standards. The hotel is linked directly to the JR Hiroshima station, literally a 2 min walk from the Shinkansen. Staff were friendly and provided a great recommendation for the local Hiroshima speciality of okonomiyaki!

Stayed April 2013, traveled as a couple
Helpful?
Thank Moorak_5291
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
28 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed May 2, 2013

This is the perfect location for any hotel, just in front of the train station. As his brother hotel in Kyoto, you get to enjoy more time because everything you need to move around the city is right there in front of the hotel: train, tram and bus station. The rooms are comfortable and the staff is very friendly. We needed to catch our airplane to Tokyo at 7 in the morning, so we used the special bus service that takes you from the train to the airport which takes about 50 minutes. The bus stop is in front of the hotel. Very convenient. Good hotel

Stayed September 2012, traveled as a couple
Helpful?
Thank Adrianagut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland N Z
Level Contributor
80 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
Reviewed April 30, 2013

If you want a hotel of good standard close to the railway station and foodhalls then the Granvia is a good choice. It is arge and modern without a lot of personality so doesn't stand out but it has a pleasant spacious lobby and really nice rooms with good beds and excellent bathrooms and most rooms have wide views.
We splurged on a teppanyaki meal on the top floor. The views were fabulous at night, our personal chef cooked us a truely delicious and fresh meal and the wagyu beef was divine. It was expensive but worth it. Recommended as a good overnight stop.

Room Tip: Check out the restaurant on the top.
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mary-53-2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle, Australia
Level Contributor
43 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed April 28, 2013

Just a short walk from main Hiroshima station to Hotel. Room provided was on 18th floor with a great view over the city. Bed comfortable and bathroom had all mod cons. What was new for me was the fact that the bathroom mirror even had a section with a heating element or something behind it. This meant that after a shower, whilst a lot of the mirror would fog up the section that was heated stayed clear. A couple of pillow types provided.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Merril B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Granvia Hiroshima

Property: Hotel Granvia Hiroshima
Address: 1-5 Matsubaracho, Minami-ku, Hiroshima 732-0822, Hiroshima Prefecture
Location: Japan > Chugoku > Hiroshima Prefecture > Hiroshima
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#2 Spa Hotel in Hiroshima
#2 Business Hotel in Hiroshima
#3 Family Hotel in Hiroshima
#3 Romantic Hotel in Hiroshima
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Granvia Hiroshima 3.5*
Number of rooms: 407
Official Description (provided by the hotel):
Hotel Granvia Hiroshima in the ideal location directry connected to JR Hiroshima Station.A great deal of sophisticated hospitality welcomes you!Check-in Time 14:00Check-out Time 12:00 ... more   less 
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Also Known As:
Granvia Hotel Hiroshima
Hiroshima Granvia Hotel

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