Stayed here for 2 nights being a SPG Gold member, got upgraded to a spacious corner room with an amazing city view and 2 beds plus sleep sofa. Hotel is modern, clean and the room amenities were superb, with slippers and lots of bathroom goodies, fairly typical of a good Japanese hotel. Service was excellent with everyone courteous, friendly and helpful with luggages, etc. Their ability to speak and understand English is limited but they try their best to help you.
The gym is decent with free weights and one weight machine but enough ellipticals and treadmills. Also a nice pool and whirlpool which I didn't use.
Location is right off JR Hiroshima station on the north side (Shinkansen exit), very easily can get through to south side and street car to the Memorial Park and A-bomb dome and the department stores in the central area. If you visit Hiroshima you must take a sunset trip to Miyajima and visit the Torii gate one of the national monuments of Japan.
Overall I would recommend this hotel wholeheartedly if you want a western-style chain experience. Would definitely come back here if I re-visit Hiroshima.
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