We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

“Modern hotel with perfect location for Hiroshima/Miyagima.” 5 of 5 bubbles
Review of Sheraton Grand Hotel Hiroshima

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Sheraton Grand Hotel Hiroshima
Ranked #1 of 125 Hotels / Ryokan in Hiroshima
Certificate of Excellence
London
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Modern hotel with perfect location for Hiroshima/Miyagima.”
5 of 5 bubbles Reviewed December 8, 2012

Literally outside the exit from the bullet train. It was so easy to drop our bags off and explore the city. It's the perfect modern hotel with open plan bathroom and bedroom (toilet/shower/bath obviously have doors). Everything was so clean, the beds were so comfortable and all the products were lovely. The reception staff were really helpful about travel as well.
I didn't particularly warm to the bar area as it was trying a bit hard but the area where breakfast is served is great and the heavenly patisserie does some lovely cakes that we took up to our room. When we asked about sushi restaurants in the area, they really pushed their own but eventually they recommended the place just round the corner which was a family run place full of locals with was half the price! And it was fantastic.
Overall, we really liked this hotel and of all the modern business hotels I've stayed in Japan, this absolutely is the best.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank LunalunaLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,552 reviews from our community

Traveler rating
    888
    563
    77
    19
    5
See reviews for
374
667
109
184
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (218)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Don Lorenzo
Level Contributor
183 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
5 of 5 bubbles Reviewed December 5, 2012

This is an excellent hotel in every respect. Located right next to the train station and within a stone's throw of the tram line that provides transport to many of Hiroshima's most important sites. This recently opened hotel features spacious rooms that are extremely well organized and public spaces including restaurants of outstanding quality. The breakfast offering is extensive and delicious and the service is first class in every respect. This is the place if price isn't that important.

  • Stayed November 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank roamer70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tokyo, Japan
Level Contributor
75 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed December 2, 2012

We stayed recently and the were a number of advantages: breakfast is a loaded buffet and it was pretty good, the train station could not be closer (and yet the sounds are not troublesome), and the staff is very helpful.
I was honestly confused though as they had gallon size mustard and ketchup next to the omelette station, and I have not seen this done in other places in Japan.
Exit the north side for easy access, when we first arrived we went out the south side, got in a taxi and asked him to take us to the sheraton. Needless to say, we certainly looked like gaijin when he basically drove us around the train station.
MOST IMPORTANTLY: the bed was fantastic, most beds in Asian countries are hard and horrible. This one was lovely.

Room Tip: The higher the room the better the view, and if you stay on a club floor you get access to the loung...
See more room tips
  • Stayed November 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Lindsey N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Basel, Switzerland
1 review
4 of 5 bubbles Reviewed December 1, 2012

Very nice hotel at an excellent location and nice as well as spacious rooms. However, the rooms have an open layout so you can see directly into the bathroom and despite the recent opening there were already signs of wear and tear around the desk area and on the walls. Despite being a modern hotel that opened in 2012 there is no WiFi in the rooms.

  • Stayed July 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank nizolidas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level Contributor
243 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 170 helpful votes
5 of 5 bubbles Reviewed November 27, 2012

Stayed 3 nights in November

Pros: next to train station (look for Shinkansen exit), new/modern hotel, free computer usage on 6th floor where you check in.

cons: no real cons. except the shower BESIDE the bathtub is a little odd..

  • Stayed November 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank SG_Travelbugs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed November 8, 2012

We got a great rate direct from the hotel online for a three night stay. It is adjacent to the train and tram station which is really convenient but we heard absolutely no noise from it. We arrived mid morning by bullet train from Kyoto and took our cases to the hotel to hold them until the 2pm check-in, they had us checked in and in the room within 10 minutes, incredibly friendly and well beyond our expectations. The room was lovely, a great view out over the city, extremely spacious and well appointed plus free internet.

Hiroshima city is compact, we easily walked from the hotel to the Shukkein gardens, castle, Peace Park and museum etc on our first day but if it is too far the tram is very easy to catch back to the station and walk through to the hotel. Restaurants and 7-11 are nearby, or taxi / tram from city are well priced. (For taxi always take hotel card if you don't speak the language).

Transport hub location was very convenient with baggage and for our day trips to Miyajima and Fukuoka (Hakata).

  • Stayed April 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PacificTonz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Us
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed November 3, 2012

Extremely convenient location, large room, etc. Can get a great rate on Bookings.com or similar. Have some small complaints but still strongly recommend the hotel.

If you are paying (ie not charging to a company budget) then don't buy breakfast, room service, or make an international call. Examples:

Bfast: 2400 yen pp (US$ 30)
Room service burger w fries: 2200 yen (US$ 28)
Room service Coke: 800 yen (US$ 10) which is really weird since the mini bar Coke is 215 yen!!
A 3 minute international call: can you believe 4000 yen (US$ 50) ???

Literally steps away from the hotel the train station has many eating options including a GREAT little take away croissant place (Forno de Mignon) selling 4 fabulous mini croissants in several flavours including delicious cheese filled starting at 100 yen (US$ 1.25). Way down on the right is another bakery with EXCELLENT sweet and savory pastries you can do for b'fast or a snack (they have tables and chairs). If you need a western food fix the Italian place just inside the station makes an amazing pasta with white clam sauce for 950 yen (US$ 12).

One more thing: I agree with the other posters about the Wifi. Every hotel no matter how big or small gave us free in-room Wifi. The room had a LAN connection...!!! Useless for the iPad. Hello Sheraton, this is the 21st century!!

  • Stayed November 2012, traveled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
Helpful?
1 Thank AnnonUs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Hiroshima hotels
Hotel Granvia Hiroshima
#3 of 125 in Hiroshima
4.0 of 5 bubbles 1,291 reviews
Kamiyacho Higashi Station
RIHGA Royal Hotel Hiroshima
RIHGA Royal Hotel Hiroshima
#4 of 125 in Hiroshima
4.0 of 5 bubbles 967 reviews
Fukuromachi Station
ANA Crowne Plaza Hiroshima
ANA Crowne Plaza Hiroshima
#5 of 125 in Hiroshima
4.0 of 5 bubbles 1,234 reviews
Show Prices
Show Prices
Show Prices
Hiroshima Washington Hotel
#2 of 125 in Hiroshima
4.5 of 5 bubbles 295 reviews
Grand Prince Hotel Hiroshima
#9 of 125 in Hiroshima
4.0 of 5 bubbles 908 reviews
Fukuromachi Station
Mitsui Garden Hotel Hiroshima
Show Prices
Show Prices
Show Prices

Been to Sheraton Grand Hotel Hiroshima? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Grand Hotel Hiroshima

Property: Sheraton Grand Hotel Hiroshima
Address: 12-1 Wakakusacho, Higashi-ku, Hiroshima 732-0053, Hiroshima Prefecture
Location: Japan > Chugoku > Hiroshima Prefecture > Hiroshima
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 125 Hotels / Ryokan in Hiroshima
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Grand Hotel Hiroshima 4*
Number of rooms: 238
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Starwood APAC, Booking.com, JAPANiCAN, Agoda, Odigeo, Travelocity, HotelTravel.com, Rakuten and Priceline so you can book your Sheraton Grand Hotel Hiroshima reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing