Late october stay in a club room : the club lounge is terrible compared to other hotel club lounges - like a hospital cafeteria, not even a glass of champagne to speak of, average snacks, food sitting for hours. At least the bar on the 7th floor has some personality- just.
Room service disappointing and jpy 1000 for service charge : a joke,... Half hour wait for a bottle of champagne to be delivered to the room because they are busy, being transferred to other people on the phone without being told. Every other club room I've stayed at the service has been impeccable BUT not here. Whats the point if you can't even rely on a bit more efficiency.
Have stayed at oyher Sheraton hotels also which have been much higher end and have had a much higher level of attentive service : DIsappointing
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com, Starwood APAC, JAPANiCAN, Agoda, Odigeo, Rakuten, Travelocity, HotelTravel.com and Priceline so you can book your Sheraton Grand Hotel Hiroshima reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.