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“This was the best hotel we stayed at in Japan” 5 of 5 bubbles
Review of Sheraton Grand Hotel Hiroshima

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Sheraton Grand Hotel Hiroshima
Ranked #1 of 122 Hotels / Ryokan in Hiroshima
Certificate of Excellence
Canberra, Australia
Level Contributor
272 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
“This was the best hotel we stayed at in Japan”
5 of 5 bubbles Reviewed September 18, 2012

This hotel was incredible. We got an amazingly cheap price yet the rooms were enormous even by western standards. It was in a great location (near the railway and tram) and we had a wonderful time here. After this experience I would always check out other Sheratons before going somewhere else.

  • Stayed September 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank leonemoff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,646 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (228)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
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English first
UK
Level Contributor
73 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed September 14, 2012

- massive rooms, high quality fixtures/ bed etc, very quiet, very reasonable advance booking price, very helpful staff
- 25 min walk to Peace Park (via the city centre for meals and bars etc) or trams from the station
- great if using the trains to get about Japan and this is one of your stop-offs, just minutes from platform to room
- odd that the toilet is shielded from the rest of the room by only a part glazed non-sealed door
- bar and restaurant are very expensive - great options close by for b/fast e.g. Danish Bakery

  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank SH83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane
Level Contributor
270 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
5 of 5 bubbles Reviewed September 13, 2012

We came to this hotel after a week of staying in business hotels. After being in dstadard Japanese sized rooms the spacious rooms at this hotel were a relief.

I must say a big thankyou to the staff of the restaurant where breakfast was served for making us feel so welcome every morning.

The hotel is next to Hiroshima Station and a short walk through an underground walkway to the tram network.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank DavinC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed September 12, 2012

The rooms at the Sheraton Hiroshima are just amazing. Huge by any standard, comfortable and very well thought out. The position of the hotel is very handy, right near the station. The staff are very, very helpful and friendly. We loved our three night stay there - thoroughly recommend it

  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jilloh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, UK
Level Contributor
124 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 210 helpful votes
4 of 5 bubbles Reviewed September 2, 2012

I stayed here for one night at the beginning of a 10 day vacation in Japan. This is a good standard Sheraton with very high quality rooms. I selected the hotel because of other Trip Advisor recommendations and its proximity to the railway station (and to our convenience the tram system, which is great for getting around Hiroshima).

I paid extra for a corner king room. It was large, very well appointed to an excellent standard and had all the conveniences you would expect of a modern business hotel. The bed was very comfortable, and gave a great night’s sleep. The bathroom was also large with separate bath and toilet. There was a good selection of toiletries, however, they were light on the towels at one (smallish) bath towel each.

I connected to the Internet via cable, it was fast but there was a charge of ¥1000 for the privilege for 24 hours. Wireless was also available – but charegeable everywhere.

I arrived at 11.30 in the morning, and was told by the bell desk that I had to return at 3.00 pm to check in (those are the rules!). I had lunch in the restaurant and then tried the reception desk, who were happy to check me in. I asked for a late check out of 2 hours until 2.00 pm. That was no problem, but would be an extra cost of 30% of the room rate – unreasonable and unnecessary (but those are the rules!).

I ate lunch and breakfast in the restaurant. Mediocre quality, not particularly inspiring, but found sufficient that I would want to eat. Beer at ¥1200 a bottle, was way over priced.

On balance a good stay – it was very easy and worked for me. Gave everything you would expect of a global chain.

I paid ¥179,000 for a corner room, an advance purchase rate. It was about the right rate for this room. If we returned to Hiroshima, I would certainly consider staying again.

Room Tip: Corner rooms are larger and give good views with floor to ceiling windows on two sides.
See more room tips
  • Stayed September 2012, traveled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Peter_R_Smith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 26, 2012

We stayed a couple of nights at the Sheraton in Hiroshima and enjoyed our stay. The room was of a decent size, with room for a sitting chair, a small desk with an office chair, TV, mini-bar fridge, and TV. There is both a separate shower and bathtub, and the toilet is also closed off in its own separate room. The sink/mirror is open to the rest of the room. Everything was clean; as always, the service in Japan is top notch. The hotel is close to the Hiroshima train station. We didn't have any concerns about noise during our stay. Otherwise it is typical of other Starwood Hotels; things like breakfast or wifi are an additional charge.

  • Stayed April 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank shrinkwrap8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orinda, California
Level Contributor
45 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed August 8, 2012

Our rooms at the Sheraton Hiroshima Hotel were spacious and luxurious. The hotel is well located next to the train station. We rolled our luggage over, stayed one night and then rolled our luggage over to go on to our next destination. Despite being next to the train station- the windows were double-paned and we didn't hear a thing! Great view of trains coming and going! The hotel was great value and we only wished we could've stayed in its comfort longer.

  • Stayed July 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank SuzyQZA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Grand Hotel Hiroshima

Property: Sheraton Grand Hotel Hiroshima
Address: 12-1 Wakakusacho, Higashi-ku, Hiroshima 732-0053, Hiroshima Prefecture
Location: Japan > Chugoku > Hiroshima Prefecture > Hiroshima
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 122 Hotels / Ryokan in Hiroshima
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Grand Hotel Hiroshima 4*
Number of rooms: 238
Reservation Options:
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