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“Hard to fault and full of kooky charm”

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Hotel Monterey Sapporo
Ranked #17 of 171 Hotels / Ryokan in Sapporo
Reviewed January 7, 2014

Delightful surprise! Go for the larger deluxe rooms, cost a little more but full of character and the extra room is a plus. They also come with a second toilet which is very handy. The hotel is easy walking distance to the JR station. Note that next to nothing is in English so good luck understanding what's on the hotel menu. Strange having an English/Austrian themed hotel in Central Hokkaido but the eccentricity adds to the charm.

Stayed: January 2014, traveled with friends
Thank MontereyMark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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139 - 145 of 851 reviews

Reviewed January 4, 2014

Tiny hotel, small room and great for its value. Not far from Sapporo station. Most of staff did their best to support my request. The bed is very soft but there were sounds from other rooms. Very quiet inside hotel hall.



  • Stayed: December 2013, traveled with family
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2  Thank supinya n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 29, 2013

This is my 3rd time that I've stayed in the Hotel Monterey chain. The decors are wonderful. However, there seemed to be a lack of cafe for guests to enjoy the decor over a cup of coffee, such as the one in Kyoto.
In-room wireless wifi is a common feature among hotels these days but this is not available in Hotel Monterey Sapporo.

  • Stayed: December 2013, traveled with friends
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1  Thank Sia65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 18, 2013

The front desk's staff service is fair. We are smoker, and we want to have a smoking room, but the staff said that i book a non smoking room and there is full today and no rooms can change. I stay three nights and the staff does not suggest we can change the room the day after. And seems i am wrong coz I reserve a non smoking room, I never but i don't why he said this.

  • Stayed: December 2013, traveled as a couple
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Thank Grace K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 10, 2013

Location: It is not really 5mins walk from Sapporo JR stn. walk along street level , it may be more direct. Walking underground to look for Exit 18, may cause a lot of detours, from Exit 18, cross 2 crossings and one block is the hotel. In snowy days, it is not that easy hauling bags.
we reserved a taxi thru the hotel on our departure to Sapporo station for just 650Yen. Good deal, a very nice Female driver Kanbayashi.
Hotel entrance is a few wooden door, very difficult to tell it is the entrance

If during summer or warmer season, this location may be better.
It is ok given my rate (I emailed directly to the hotel) was attractive for end of Nov.

Service: Front desk staff with limited English skill. I had a package sent to the hotel for my arrival, after the maze-walk to the hotel , I forgot to ask the front desk, staff didn't mention in fact it arrived. After I settled down and went down to ask, then staff realized and passed it to me.
Don't expect much concierge service, very limited knowledge about tour or restaurants.

very limited staff, it seems the front desk staff are jack of all trade -- reception, bell, concierge and guest service (I asked for extra pillows, the front staff sent them up)
There are some freebies at the front desk for female guests e.g. hand cream, lotion samples.

Room: Standard size, but the furniture showed tired and scratched hope it is not made that way to match the European ambience. Bathroom is small. No safe. a long couch along the window is good for laying things out. very small closet.
The entry area in the room with wall hangers for coats and space for shoes..

We managed to see the white illumination at Odori park.

  • Stayed: November 2013, traveled on business
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2  Thank yrtx4e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 9, 2013

Good location, only one block to Sapporo JR subway, 2 block from Sapporo JR station,and shopping center in JR tower.
Very helpful service. Good in English.
No smoking room is clean from smoking smell.

  • Stayed: December 2013, traveled as a couple
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Thank Trissadee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 9, 2013

We are very delight to stay with this convenience place, Friendly staff, Clean & nice setting. Lovely decor as well. We can go anywhere easily from just 5 minutes walk to JR & Subway stations. We are looking forward to stay here again from our next visit of Sapporo.

Room Tip: Satisfy with everything.
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  • Stayed: December 2013, traveled with friends
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Thank Alex L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Monterey Sapporo

Address: 1-3 Kita 4 jo Higashi, Chuo-ku, Sapporo 060-0034, Hokkaido
Phone Number:
Location: Japan > Hokkaido > Sapporo > Sapporo Station
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Suites
Hotel Style:
Ranked #17 of 171 Hotels / Ryokan in Sapporo
Price Range: $62 - $328 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Monterey Sapporo 4*
Number of rooms: 250
Official Description (provided by the hotel):
Hotel Monterey Sapporo is a British-themed hotel, graced with a façade of King's yellow and encapsulating the traditions of modern Europe, most notably London, England. The hotel's centerpiece is a splendid English indoor-garden, which is bathed in natural light from above and adorned throughout with the colorful flowers of the season. This courtyard is the perfect place for guests to sink into the rustic furniture, relax and unwind. ... more   less 
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