The front desk's staff service is fair. We are smoker, and we want to have a smoking room, but the staff said that i book a non smoking room and there is full today and no rooms can change. I stay three nights and the staff does not suggest we can change the room the day after. And seems i am wrong coz I reserve a non smoking room, I never but i don't why he said this.
- Official Description (provided by the hotel):
- Hotel Monterey Sapporo is a British-themed hotel, graced with a façade of King's yellow and encapsulating the traditions of modern Europe, most notably London, England. The hotel's centerpiece is a splendid English indoor-garden, which is bathed in natural light from above and adorned throughout with the colorful flowers of the season. This courtyard is the perfect place for guests to sink into the rustic furniture, relax and unwind. ... more less
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