My Mother and I shared a twin room here for the few days before and into the 2012 snow festival. It was clean, had great service (staff spoke good english and were always on had when needed) and we slept well.
We had a non-smoking room with large comfortable beds (I like them rather firm), nice comfy pillows and enough blankets to be comfortable given the (excessive) use of the aircon (which you can turn down if you get too hot).
The twin room had the standard cabin bathroom of most japanese hotels which was immaculately clean and had nice free amenities (shampoo, conditioner, soap etc).
The room had a TV which we enjoyed. We bought french patisserie quality cake from the basement floor of the Tokyu, walked the 2 short blocks down the road to the hotel and had a lovely afternoon/evening watching sumo and eating our treats before heading back to the JR-shopping area for dinner. There was no access to a microwave but we did manage to heat up our melt and consume fondue for 2 using the kettle and a tea cup.
Given when we booked (less than 6 months before the festival!) I was thrilled with the room and the price (JTB negotiated Japanican price). When we booked most of the hotels had no rooms e.g. Richmond, ANA, Mercure (only had hugely expensive suites left) etc but I was really happy to get such a great room (it was really quiet, had a window I could open, comfy, plenty of room (for japan)) at a very affordable price.
There is a coin laundry inc dryer and sento (gender segregated baths) in the basement.
I definitely recommend this and plan to stay there again.
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