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“Spacious rooms, friendly service”

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Hotel Okura Sapporo
Ranked #27 of 165 Hotels / Ryokan in Sapporo
Certificate of Excellence
Singapore
1 review
common_n_hotel_reviews_1bd8 11 helpful votes
“Spacious rooms, friendly service”
Reviewed April 3, 2006

My husband and I just got back from a 3 night stay in Sapporo, at the tail end of a ski trip to Niseko, Hokkaido. I booked Okura based on some previous posts, and am happy to say we were very pleased with our experience. The room (their standard room) was much more spacious than other Japanese ones we've stayed in previously, very clean, had nice bathrobes and a bright bathroom with spacious (again!) bath tub and good water pressure (something that's often disappointing about hotel showers). The breakfast that came with our booking was a good variety and everything they offered was of very high quality. Service was friendly, s'thing I've learnt not to take for granted in hotels anywhere, and the location was good. Two stops away by train from the JR station, and right on top of an underground maze of shops that led to the basement of nearby department stores incl. Mitsukoshi. HIGHLY recommended.

  • Stayed March 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank Lucy73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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576 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Any
English first
Muscat, Oman
Level 6 Contributor
114 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
Reviewed January 22, 2006

We have stayed in the Okura hotel in Sapporo 3 times now. We are 2 adults and 2 young children and two out of three times have taken two rooms.

The superior rooms are large by Japanese standards and have modern styling with a nice flat screen TV and Western style bathrooms that you can actually stand in when having a shower! Rooms are comfortable and spotless.

The service is unbeatable. You will generally not make it to the lift before someone has already given you your key. English is generally spoken by most staff we have encountered.

Breakfast is very good. There is a good range of Western style food plus Japanese.

All staff have always been very accomodating with our young children and we will continue to return. It may not be the cheapest for the star rating but you get what you pay for in this world. We have stayed at other similarly priced hotels with the same star rating in Sapporo and they are generally looking rather dated.

The location is good. 15 mins walk from the station area but right by all the big department stores and2 minutes walk from Odori Park and its subway station.

We visit Sapporo often and have now stopped trying to find anywhere else.

Helpful?
7 Thank ChrisSakhalin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Okura Sapporo

Property: Hotel Okura Sapporo
Address: 9-1 Nishi 5-Chome Minami 1-Jo, Chuo-ku, Sapporo 060-0061, Hokkaido
Location: Japan > Hokkaido > Sapporo > Nishi Juitchome Station
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
Ranked #27 of 165 Hotels / Ryokan in Sapporo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Okura Sapporo 4*
Number of rooms: 147
Reservation Options:
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